Sanitouch Hard Roll Paper Towel Dispenser User Manual

Table of Contents

1. Introduction
2. Parts and Components
3. Installation
4. Loading and Replacing Paper Towel Rolls
5. Troubleshooting Tips
6. Frequently Asked Questions

1. Introduction

Welcome to the Sanitouch Hard Roll Paper Towel Dispenser user manual. This manual will guide you through the installation, use, and maintenance of your new dispenser. The Sanitouch dispenser is designed for hygienic, touchless paper towel roll dispensing, making it perfect for washrooms, kitchens, and other high-traffic areas.

2. Parts and Components

• Sanitouch Hard Roll Paper Towel Dispenser
• Mounting hardware (screws and wall anchors)
• Installation template
• Key for spring lock (optional)
• Push button for non-locking operation (optional)

3. Installation

1. Choose a suitable location for the dispenser, ensuring there is enough space for the dispenser's dimensions (12.6"L x 10.2"W).
2. Using the provided installation template, mark the positions for the mounting screws on the wall.
3. Drill holes at the marked positions and insert the wall anchors.
4. Align the dispenser's mounting holes with the wall anchors and secure it using the provided screws.
5. If desired, replace the key-activated spring lock with the push button for non-locking operation.

4. Loading and Replacing Paper Towel Rolls

1. Open the dispenser by either using the key or pressing the push button, depending on your chosen lock mechanism.
2. Remove the empty paper towel roll, if applicable.
3. Insert a new hard roll towel with a 1.5" core, making sure the paper feeds from the bottom of the roll.
4. Thread the end of the paper towel through the dispenser's cutting mechanism.
5. Close the dispenser and ensure it's securely locked.
6. Pull the first towel to start the dispensing process.

5. Troubleshooting Tips

• If the dispenser is not cutting the paper towels properly, check that the roll is properly seated and that the paper is threaded correctly through the cutting mechanism.
• If the dispenser is jammed, open the dispenser and remove any excess paper or debris that may be causing the issue.
• If the dispenser is not dispensing towels, ensure the roll is not empty and that the paper is properly threaded through the cutting mechanism.

6. Frequently Asked Questions

What type of paper towel rolls are compatible with this dispenser?

The dispenser is compatible with universal hard roll towels with a 1.5" core, such as Scott and Kleenex Brand Hard Roll Towels.

Does the dispenser require batteries or electricity to operate?

No, the dispenser operates mechanically and does not require batteries or electricity.

Can this dispenser be used outdoors?

The dispenser is designed for indoor use, but it can be used outdoors if properly protected from the elements, such as by wrapping it in clear plastic wrap to keep it dry.

How do I switch between the key-activated spring lock and the push button operation?

To switch between the locking mechanisms, simply remove the current lock (either the key-activated spring lock or the push button) and replace it with the desired lock option.

Q: What size paper towel roll does the Sanitouch Hard Roll Paper Towel Dispenser accept?
A: The dispenser accepts 8-inch diameter rolls with a 1.5-inch core, which includes compatible Scott and Kleenex Brand paper towels.

Q: Is the dispenser touchless?
A: Yes, the dispenser features touch-free dispensing, which helps minimize the spread of germs. Guests will only need to touch the towel they use.

Q: Does the dispenser require batteries?
A: No, the dispenser operates mechanically and does not require batteries.

Q: Is the dispenser compatible with 2-inch core paper towels?
A: It is recommended to check with local cleaning supplies or KC Professionals team for compatibility with 2-inch core paper towels. Most paper towel providers will provide the dispenser free of charge as long as you sign a contract to buy the paper towels from them.

Q: Does the dispenser work with Sofpull hardwound towels?
A: The manufacturer recommends using only recommended paper per recommendation.

Q: What is the color of the dispenser?
A: The Sanitouch Hard Roll Paper Towel Dispenser comes in smoke/black color.

Q: Does it require a key to open?
A: No key is required. There is a button on top of the dispenser to bring down the front cover for reloading paper.

Q: Can this dispenser hold stub rolls on a separate, but internal, roll holder?
A: No, this dispenser only holds one roll per use.

Q: What is the weight and size of the product?
A: The product weighs 6.31 pounds and measures 10.2 x 12.6 x 16.1 inches (LxWxH).

Q: Is this product made in the USA?
A: Yes, this product is made in the USA.