EltaMD Foaming Facial Cleanser User Manual

Instructions for Use:

1. Wet your face: Begin with a splash of warm water on your face to moisten the skin.
2. Apply the cleanser: Pump a small amount of EltaMD Foaming Facial Cleanser (about half a pump) onto your fingertips.
3. First cleanse (if wearing makeup): Gently massage the cleanser over your face. This initial cleanse will break down makeup, dirt, and oils. Rinse thoroughly with warm water.
4. Second cleanse: Apply another half pump of cleanser to your wet face to create a rich foam. For best results, spend some time massaging the cleanser in circular motions. Add a splash of water if needed to enhance foaming.
5. Allow it to foam: Wait for 15-30 seconds as the cleanser foams and lifts away remaining impurities.
6. Rinse: Rinse your face with warm water until all cleanser is removed.
7. Dry: Pat your face dry with a clean towel. Avoid rubbing the skin to prevent irritation.
8. Follow up: Continue with your regular skincare routine, such as applying moisturizer or sunscreen.

Troubleshooting Tips:

• If the cleanser does not foam, ensure that your face is adequately wet before applying and spend more time massaging it into the skin.
• If the pump dispenser gets clogged with dried cleanser, remove the dried portion before attempting to dispense more product.
• If you experience any irritation or adverse reaction, discontinue use immediately and consult a dermatologist.
• If the product arrives damaged or half-empty, contact the seller or customer service for a replacement or refund.

Frequently Asked Questions (FAQs)

Is this cleanser suitable for sensitive skin?

Yes, EltaMD Foaming Facial Cleanser is designed to be gentle and suitable for all skin types, including sensitive skin. It is fragrance-free and formulated without harsh chemicals.

Can this cleanser be used to remove makeup?

Yes, this cleanser is effective in removing makeup. For best results, perform a double cleanse when wearing makeup.

How often should I use this cleanser?

The cleanser can be used daily as part of your morning and evening skincare routines.

Does this product contain any fragrances?

No, the EltaMD Foaming Facial Cleanser is fragrance-free.

What should I do if the product doesn't foam?

If the product doesn't foam, ensure your face is wet and massage the cleanser more thoroughly into the skin. Adding a little more water can also help activate the foaming action.

What are the white granules in the cleanser?

Some users have reported white granules in recent batches. EltaMD has indicated that they are investigating this issue. If you encounter this problem, contact EltaMD customer service for further assistance.

How long does a bottle of this cleanser last?

Depending on usage, a bottle can last several months. You only need about a half pump per cleanse.

Is this product tested on animals?

EltaMD does not test any of their products on animals.

What is the return policy if I'm not satisfied with the cleanser?

If you are not satisfied with your purchase, check the return policy of the retailer from where you purchased the product, or contact EltaMD customer service for assistance.

How can I prevent the pump from clogging?

To prevent the pump from clogging, make sure to wipe away any excess product from the dispenser after each use.

### EltaMD Foaming Facial Cleanser FAQ

**Q: What are the key features of the EltaMD Foaming Facial Cleanser?**
A: The EltaMD Foaming Facial Cleanser is a gentle face wash and makeup remover that is oil-free. It helps reduce skin inflammation, removes dead skin cells, and skin impurities. Suitable for all skin types.

**Q: Is this product fragrance-free?**
A: Yes, the EltaMD Foaming Facial Cleanser is fragrance-free.

**Q: What is the size of this product?**
A: The product comes in a 7 fl oz bottle.

**Q: Is this cleanser suitable for sensitive skin?**
A: Yes, many users with sensitive skin have reported positive experiences with this cleanser, noting that it effectively cleanses without causing irritation or redness.

**Q: Where is this product manufactured?**
A: The EltaMD Foaming Facial Cleanser is made in the USA.

**Q: Can this product be used as a makeup remover?**
A: Yes, users have found that this cleanser effectively removes makeup and dirt from daily pollution without drying out the skin.

**Q: Is this cleanser recommended by dermatologists?**
A: Yes, many users have mentioned that they were introduced to this brand through their dermatologist's office and have had positive experiences with the products.

**Q: How does the foaming action work with this cleanser?**
A: The cleanser goes on like a cream and then foams up to help remove impurities from the skin. Users have noted that it provides a non-drying cleansing experience.

**Q: Are there any known issues with recent batches of this product?**
A: Some users have reported inconsistencies in recent batches, including abrasive white granules. It is recommended to contact customer service if you encounter such issues.

**Q: Can this cleanser be used by individuals with all skin types?**
A: Yes, this cleanser is suitable for all skin types and has been positively reviewed by individuals with sensitive, reactive skin as well.

Please note that individual experiences may vary, and it is recommended to perform a patch test before incorporating any new skincare product into your routine.