LG Electronics 55EF9500 Flat 55-Inch 4K Ultra HD Smart OLED TV User Manual

Table of Contents

1. Introduction
2. Setting Up Your TV
3. Connecting External Devices
4. Using the Magic Remote
5. Using webOS 2.0 Smart Functions
6. Troubleshooting Tips
7. Frequently Asked Questions

1. Introduction

Welcome to your new LG Electronics 55EF9500 Flat 55-Inch 4K Ultra HD Smart OLED TV. This user manual will guide you through setting up, connecting external devices, using the Magic Remote, and exploring the webOS 2.0 smart functions. Please read this manual carefully to ensure proper use and care for your TV.

2. Setting Up Your TV

1. Unbox your TV and carefully remove all packaging materials.
2. Choose whether to mount your TV on the wall or use the provided stand. If using the stand, attach it to the TV using the provided screws. Ensure the stand is securely fastened to prevent the TV from tipping over.
3. Place the TV in a suitable location, ensuring it is on a stable surface and away from direct sunlight or heat sources.
4. Connect the power cord to the TV and plug it into a power outlet.
5. Turn on the TV using the power button on the TV or the Magic Remote.
6. Follow the on-screen instructions to complete the initial setup process, including connecting to Wi-Fi and tuning in channels.

3. Connecting External Devices

Your TV has various inputs for connecting external devices, such as HDMI, USB, RF, Component, Composite, Optical, and RS232. To connect a device, follow these steps:

1. Turn off both the TV and the external device you wish to connect.
2. Connect the appropriate cable(s) from the external device to the corresponding input(s) on the TV.
3. Turn on both the TV and the external device.
4. Press the 'Input' button on the Magic Remote and select the input you connected the device to.
5. The TV should now display the content from the connected device.

4. Using the Magic Remote

The Magic Remote allows you to control your TV and connected devices with ease. Some key features include:

• Point and click functionality for easy navigation
• Voice control for hands-free operation
• Universal control for compatible connected devices

To use the Magic Remote, simply point it at the TV and move the on-screen cursor to navigate menus and select options. Press the microphone button to access voice control features.

5. Using webOS 2.0 Smart Functions

Your TV comes with webOS 2.0, which offers a range of smart functions and apps, including Netflix and Amazon Instant Video. To access these features, press the 'Home' button on the Magic Remote and navigate to the desired app or function using the on-screen cursor. Sign in to your accounts as needed to access content.

6. Troubleshooting Tips

• No picture or sound: Ensure the TV is turned on and connected to a power source. Check all cable connections and ensure the correct input is selected.
• Poor picture quality: Adjust the picture settings in the TV menu. Ensure the connected device is outputting the correct resolution. For streaming services, check your internet connection.
• Remote not working: Check the batteries in the Magic Remote and replace if necessary. Ensure the remote is pointed directly at the TV.
• Cannot connect to Wi-Fi: Check your Wi-Fi router and ensure it is functioning properly. Move the TV closer to the router if necessary. Reset the TV's network settings and try reconnecting.

7. Frequently Asked Questions

What is the refresh rate of this TV?

The refresh rate information is not provided by the manufacturer. However, OLED TVs are known for their fast response times and smooth motion.

Does this TV support HDR?

This 2015 model does not support HDR. The 2016 models and newer support HDR and Dolby Vision.

Can I use this TV with a wall mount?

Yes, this TV can be mounted on the wall using a compatible wall mount (not included).

Is this TV compatible with Amazon Alexa or Google Assistant?

This 2015 model does not have built-in support for Amazon Alexa or Google Assistant. Newer models may offer this functionality.

Q: Does the LG Electronics 55EF9500 Flat 55-Inch 4K Ultra HD Smart OLED TV (2015 Model) have an Ethernet port to use instead of wifi?
A: Yes, it has an Ethernet port.

Q: Can this TV be mounted to the wall using a standard wall mount or do I have to buy one specific to the model?
A: If you can handle making an adapter plate, yes. Plate steel would be the best choice, however 3/8" Plywood would work as well. Of course do so at your own risk. The OTW150 is the LG mount that is recommended.

Q: What's the response time and refresh rate of this TV?
A: LG's 4K OLED native refresh is 120Hz. I do not know the input lag time.

Q: Can someone who owns this set tell me if watching 1080p or lower non-4k content on this set worse than watching it on a good 1080p HD set?
A: Non-4K material that is in 720p, 1080i, or 1080P will look better on this set versus most 1080HDtv's due to the up-conversion process which gives you 2000 lines.

Q: Does this TV support HDR?
A: The new flat model is also the first OLED TV we've seen from LG that's capable of playing high dynamic range (HDR) content.

Q: Can you mount this on any standard VESA mount?
A: Negative. You'll need to purchase the LG mount.

Q: What's the refresh rate of this TV? Does it reach 240hz, 120hz, and 50hz natively?
A: THE LG OLED TVs do not have a refresh rate. Refresh rate pertains to LED TVs.

Q: How is this TV with video games (Xbox One)?
A: I have the 65" version and I've played single player games like Mad Max which requires precise timings for counter attacks and In Game mode it seems very responsive. Haven't tried any multiplayer yet.

Q: Is this a flat panel or curved?
A: LG's new EF9500 is the latest 4K OLED TV and it's flat. The EF9500 series comes in 55" and 65" screen sizes. If you want the gently curved version it's the EG9600 series.

Q: Has anyone successfully mounted this TV to a wall using an articulated wall mount and having metal studs inside your walls?
A: It can be done but be very careful in that application, be careful, try at your own risk. If it was wood studs you would have 0 issue. I think you would need to remove the drywall between the two studs throw a 2x12 in the wall, then patch the drywall. You could try using toggle bolts in the two studs but that's risky. This is the mount I would use but you will have to fabricate a plate so all 4 holes line up on the mount to the TV, as out of the box only 2 holes will line up. Once you get it you will see what I am talking about. Search for this mount here on Amazon >>>> Peerless Full-Motion Plus Wall Mount for 40-Inch - 75-Inch.

Q: How good is this TV when watching non-4k content?
A: Non-4K material that is in 720p, 1080i, or 1080P will look better on this set versus most 1080HDtv's due to the up-conversion process which gives you 2000 lines.

Q: Does this TV support HDR?
A: Yes, the new flat model is capable of playing high dynamic range (HDR) content.

Q: Can you mount this on any standard VESA mount?
A: No, you will need to purchase the LG mount.

Q: What is the refresh rate of this TV?
A: The LG OLED TVs do not have a refresh rate. Refresh rate pertains to LED TVs.

Q: How is this TV with video games (Xbox One)?
A: In game mode, it seems very responsive. Single-player games like Mad Max, which require precise timings for counter-attacks, work well. Multiplayer games have not been tested.

Q: Is this a flat panel or curved?
A: This TV is flat.

Q: Has anyone successfully mounted this TV to a wall using an articulated wall mount and having metal studs inside your walls?
A: It can be done, but be very careful in that application. You will need to fabricate a plate so all 4 holes line up on the mount to the TV, as out of the box only 2 holes will line up. Once you get it, you will see what I am talking about. Search for this mount here on Amazon >>>> Peerless Full-Motion Plus Wall Mount for 40-Inch - 75-Inch.

Overall, the LG Electronics 55EF9500 Flat 55-Inch 4K Ultra HD Smart OLED TV (2015 Model) is an impressive television with smart functionality and excellent display technology. The up-conversion process provides better picture quality for non-4k content and it supports HDR. However, it does require a specific LG mount for wall mounting and it may not be the best choice for streaming services or cable TV at anything 1080p or below.