Hauppauge WinTV-DualHD Dual USB 2.0 HD TV Tuner for Windows PC User Manual

Table of Contents

1. System Requirements
2. Package Contents
3. Installation
4. Using the WinTV v8 Application
5. Troubleshooting Tips
6. Frequently Asked Questions

1. System Requirements

• PC with processor from 3.0 GHz. Single core or multi core 2.0 GHz
• Windows 10, 8.1, 8, 7, or Vista
• NVidia Shield Ver 7.2.4 or later Plus Plex
• USB 2.0 or 3 slot
• Internet connection, for WinTV v10 application download and activation

2. Package Contents

• WinTV-dualHD Hi-Speed USB adapter, dual tuners, with cable TV and ATSC antenna connection
• Credit card size remote control including batteries
• Portable TV antenna
• USB extension cable
• Activation code for download of WinTV v8 application for Windows
• Quick installation guide

3. Installation

1. Connect the WinTV-dualHD USB adapter to your PC using the USB extension cable provided.
2. Attach the portable TV antenna or your cable TV connection to the adapter.
3. Download and install the WinTV v10 application using the activation code provided.
4. Follow the on-screen instructions to configure the application for your location and TV signal type (ATSC or QAM).

4. Using the WinTV v8 Application

1. Launch the WinTV v10 application from your desktop.
2. Use the on-screen controls to watch, pause, and record live TV.
3. Access the Electronic Program Guide (EPG) to view upcoming programs and schedule recordings.
4. Use the picture-in-picture feature to watch two TV programs at the same time.

5. Troubleshooting Tips

• If you are experiencing poor reception, try adjusting the position of your antenna or upgrading to an outdoor antenna.
• If the WinTV application is not detecting your TV tuner, ensure that the USB adapter is properly connected to your PC and that the drivers are installed correctly.
• If you are having issues with recording or playback, ensure that your PC meets the minimum system requirements and that you have sufficient storage space available.

6. Frequently Asked Questions

Can I use the WinTV-dualHD with my laptop?

Yes, the WinTV-dualHD is compatible with laptops, as long as they meet the minimum system requirements and have a USB 2.0 or 3.0 port available.

Do I need an internet connection to use the WinTV-dualHD?

An internet connection is required for downloading and activating the WinTV v10 application, as well as for updating the Electronic Program Guide (EPG). However, once the application is installed and activated, you can watch and record live TV without an internet connection.

Can I watch one channel while recording another?

Yes, the dual tuners in the WinTV-dualHD allow you to watch one channel while recording another, or even watch two channels simultaneously using the picture-in-picture feature.

Is the WinTV-dualHD compatible with Plex?

Yes, the WinTV-dualHD can be used with Plex Media Server on Windows, Linux, or Android. Please note that you will need a Plex Pass and the latest version of Plex to use this feature.

Q: What is included in the box?
A: The package includes the WinTV-dualHD Hi-Speed USB adapter with dual tuners, a portable TV antenna, a credit card size remote control with batteries, a USB extension cable, an activation code for download of WinTV v8 application for Windows, and a quick installation guide.

Q: What types of TV signals can it receive?
A: The WinTV-dualHD can receive free over-the-air ATSC HD TV and clear QAM digital cable TV.

Q: Can I watch one channel while recording another?
A: Yes, the dual tuner allows you to watch one TV channel while recording another. You can also have picture-in-picture or two full TV pictures of any size on your PC screen.

Q: Is it easy to install?
A: Yes, simply plug it into the USB 2.0 or 3.0 port on your Windows PC, notebook or laptop. It works with Windows 10, 8 and 7 (plus Vista).

Q: Does it come with an Electronic Program Guide?
A: Yes, it comes with TitanTV, a web-based program that allows you to schedule programs up to two weeks in advance.

Q: Can it be used with Plex Media Server?
A: Yes, it is Plex compatible and can be used with Plex Media Server on Windows, Linux or Android.

Q: What are the system requirements?
A: It requires a PC with a processor from 3.0 GHz (single core or multi-core 2.0 GHz), Windows 10, 8.1, 8 , 7 or Vista, NVidia Shield Ver 7.2.4 or later plus Plex, USB 2.0 or 3 slot and an internet connection for WinTV v10 application download and activation.

Q: What is the weight and dimensions of the product?
A: The item weighs 3.8 ounces and has dimensions of 3 x 1.28 x 0.5 inches.

Q: Does it support PAL/NTSC analog TV tuner?
A: No, it is a digital-only tuner designed for the US market.

Q: What file type does the Hauppauge software save TV shows in?
A: It is unknown what file type the "stick" records in using its software. However, it can utilize Win Media Center application or be configured to use its own software.

Q: Can it be updated to support ATSC 3.0?
A: No, it does not support ATSC 3.0 and there is no information about plans for future products.

Q: Does it work with Xbox One?
A: No, there is a separate model (Hauppauge Digital TV for Xbox One) that is designed specifically for Xbox One.

Q: Is this model compatible with Windows, Linux, and Nvidia Shield?
A: Yes, it is compatible with Windows and Nvidia Shield, but compatibility with Linux is uncertain.