Amazon Basics USB Type-C to USB Type-C 2.0 Charger Cable User Manual

Instructions for Use

This USB Type-C to USB Type-C 2.0 Charger Cable is designed for charging and data transfer with devices that have a USB Type-C port. Follow the steps below to use your cable:

1. Connect one end of the USB Type-C cable to the USB Type-C port of your device (such as a MacBook, Chromebook Pixel, Galaxy Note 7, etc.).
2. Connect the other end of the cable to a power source (such as a wall charger, car charger, or multi-port adapter) or another USB Type-C enabled device for data transfer.
3. To transfer data, simply connect the cable between your device and a compatible computer or accessory.
4. The reversible design allows you to insert the connector into any Type-C enabled device without worrying about the orientation of the connector.

Troubleshooting Tips

• If the cable is not charging your device, ensure that the power source is on and functioning.
• Check that both connectors are fully inserted into their respective ports.
• If data transfer is not occurring, ensure that the device you are transferring to/from is powered on and functioning properly.
• Try using the cable with a different device to determine if the issue is with the cable or the original device.
• If the connection is unstable, inspect the cable for any signs of damage. If damaged, replace the cable.

Frequently Asked Questions (FAQ)

Does this cable support video transfer?

No, this USB Type-C to USB Type-C 2.0 cable does not support video transfer. It is designed for charging and data transfer only.

Is this cable compatible with fast charging?

Yes, this cable supports up to 3 Amps of power output, which is suitable for fast charging of phones and tablets equipped with a USB Type-C port.

What is the data transfer speed of this cable?

The cable provides data transfer speeds up to 480 Mbps.

Is this cable USB-IF certified?

Yes, it is certified by USB-IF to be compliant with USB 2.0 standards.

What is the warranty period for this cable?

This cable is backed by an Amazon Basics 1-Year Limited Warranty.

Can I use this cable to connect my device to a Thunderbolt 3 port?

While the connector may fit, this cable does not support the Thunderbolt 3 standard and will only operate at USB 2.0 speeds.

Why is my device charging slowly with this cable?

Ensure that the charger and device support the 5V/3A output that this cable provides. If they do, check for any damage to the cable or try another power source.

Is this cable durable?

This cable is designed to be compact and is made with the quality expected from Amazon Basics products. However, durability can be affected by frequent use and handling.

Can I return this cable if it doesn't work for me?

Yes, Amazon has a return policy for items that are defective or do not meet customer satisfaction. Refer to Amazon's return policy for more details.

Q: What devices are compatible with the Amazon Basics USB Type-C to USB Type-C 2.0 Charger Cable?
A: The cable is compatible with USB Type-C devices such as MacBook, Chromebook Pixel, and Galaxy Note 7. It can be used to connect these devices to other Type-C devices like smartphones, chargers, or multi-port adapters.

Q: What are the main features of this cable?
A: The cable supports fast data transfer with a speed of up to 480 Mbps. It also supports power output of up to 3 Amps, making it suitable for powering and fast charging phones and tablets equipped with a USB Type-C port. Additionally, the cable has a compact design, with the Type-C connector being half the width and one-third the height of a standard USB-A connector.

Q: What is the length and color of the cable?
A: The cable is 6 feet long and comes in black color.

Q: Is this cable reversible?
A: Yes, the cable has a reversible design, which means you can easily insert the connector into any Type-C enabled device without worrying about which side is up.

Q: What is the data transfer speed of this cable?
A: The cable supports data transfers at up to 480 Mbps.

Q: What is the power output of this cable?
A: The cable supports power output of up to 5V, 3 Amps.

Q: Is this cable certified by USB-IF?
A: Yes, this cable is certified by USB-IF to be compliant with USB 2.0 standards.

Q: Does this cable come with any warranty?
A: Yes, the Amazon Basics USB Type-C to USB Type-C 2.0 Charger Cable is backed by an Amazon Basics 1-Year Limited Warranty.

Q: What are the dimensions and weight of this product?
A: The dimensions of the product are 3.74 x 0.47 x 4.33 inches, and it weighs 1.4 ounces.

Q: Where is this cable manufactured?
A: This cable is manufactured in China.

Q: Is this cable discontinued?
A: No, this cable is not discontinued.

Q: When was this cable first available?
A: This cable was first available on January 14, 2017.

Q: What is the customer rating and ranking of this product?
A: The product has a customer rating of 4.6 out of 5 stars, based on 3,948 ratings. It is currently ranked as #32 in USB Cables.

Q: What are the connector type and cable type of this product?
A: The connector type is USB Type C, and the cable type is USB.

Q: What devices are compatible with this cable?
A: This cable is compatible with laptops that have a USB Type-C port.

Note: The above FAQs are generated based on the provided product information and customer reviews.