Echo Plus with built-in Hub 1st Generation User Manual

Table of Contents

1. Getting Started
2. Setting Up Your Echo Plus
3. Controlling Smart Home Devices
4. Playing Music and Audio
5. Calling and Messaging
6. Troubleshooting Tips
7. Frequently Asked Questions

1. Getting Started

Congratulations on your new Echo Plus with built-in Hub! This user manual will guide you through the setup process and help you get the most out of your device. Before you begin, make sure you have the following:

• Echo Plus device
• Power adapter
• Compatible mobile device with the Alexa app installed
• Wi-Fi internet connection

2. Setting Up Your Echo Plus

1. Plug the power adapter into a wall outlet and connect it to your Echo Plus.
2. Wait for the light ring on your Echo Plus to turn orange. This indicates that it is in setup mode.
3. Open the Alexa app on your mobile device and sign in with your Amazon account.
4. Follow the on-screen instructions in the Alexa app to connect your Echo Plus to your Wi-Fi network.
5. Once connected, the light ring on your Echo Plus will turn blue, indicating that it is ready for use.

3. Controlling Smart Home Devices

Your Echo Plus has a built-in ZigBee smart home hub, allowing you to control compatible smart home devices directly. To set up a compatible smart home device, follow these steps:

1. Install the smart home device according to the manufacturer's instructions.
2. Ensure the device is powered on and within range of your Echo Plus.
3. Say "Alexa, discover devices" to your Echo Plus. It will search for compatible devices and add them to your Alexa app.
4. Once discovered, you can control the device using voice commands or through the Alexa app.

4. Playing Music and Audio

Your Echo Plus can play music, audiobooks, radio stations, and more from various streaming services. To play audio, simply ask Alexa for the content you want to hear. For example, you can say:

• "Alexa, play jazz music."
• "Alexa, play my audiobook."
• "Alexa, play the news."

You can also control playback using voice commands, such as "Alexa, pause," "Alexa, resume," or "Alexa, skip."

5. Calling and Messaging

You can use your Echo Plus to call or send messages to other Echo devices or contacts in your phone's address book. To get started, follow these steps:

1. Open the Alexa app on your mobile device.
2. Go to the "Communicate" tab.
3. Follow the on-screen instructions to set up calling and messaging.

Once set up, you can use voice commands to call or message your contacts. For example, you can say:

• "Alexa, call Mom."
• "Alexa, send a message to John."

6. Troubleshooting Tips

If you experience issues with your Echo Plus, try the following troubleshooting tips:

• Ensure your Echo Plus is connected to a stable Wi-Fi network.
• Restart your Echo Plus by unplugging and plugging it back in.
• Make sure your smart home devices are compatible with the ZigBee hub.
• Check for software updates in the Alexa app and install them if available.
• Reset your Echo Plus to factory settings by pressing and holding the Action button for 25 seconds. Note that this will erase all your settings and require you to set up the device again.

7. Frequently Asked Questions

Q: Can I control the color temperature of my smart lights with the Alexa app?

A: The Alexa app does not currently support color temperature control for smart lights. However, you can control the brightness and on/off state of your lights through the app or with voice commands.

Q: Can I connect my Echo Plus to an external speaker?

A: Yes, you can connect your Echo Plus to an external speaker using Bluetooth or the 3.5mm audio output jack.

Q: How do I disable Amazon Sidewalk on my Echo Plus?

A: You can disable Amazon Sidewalk in the Alexa app by going to Settings > Account Settings > Amazon Sidewalk, and toggling the switch to disable the feature.

Q: What is the range of the built-in ZigBee hub?

A: The range of the built-in ZigBee hub may vary depending on factors such as interference and the construction of your home. For best results, place your Echo Plus in a central location and ensure your smart home devices are within range.

Q: What is Echo Plus?
A: Echo Plus is a smart speaker with a built-in ZigBee smart home hub that allows for simple and direct setup of compatible ZigBee lights, locks, sensors, plugs, and in-wall switches from brands like Philips Hue, GE, and Yale. It connects to Alexa to play music, make calls, set timers and music alarms, ask questions, check traffic and weather, and more.

Q: What devices can Echo Plus control?
A: Echo Plus can control compatible ZigBee lights, locks, sensors, plugs, and in-wall switches from brands like Philips Hue, GE, and Yale.

Q: Does Echo Plus require an additional hub?
A: No additional hub is required as it has a built-in ZigBee smart home hub.

Q: What music services can I use with Echo Plus?
A: You can ask Alexa to play music from Amazon Music, Spotify, Pandora, and more. With multi-room music, you can play music on your Echo devices in different rooms. Echo Plus can also play Audible audiobooks, radio stations, news briefs, and more.

Q: How many microphones does Echo Plus have?
A: Echo Plus has seven microphones with beamforming technology and noise cancellation that can hear you from any direction even while music is playing.

Q: Can I connect my iPhone and Apple Music to Echo Plus?
A: Yes, the Echo Plus can connect to your iPhone via Bluetooth. You can stream music through your Echo Plus but it cannot answer phone calls or texts yet.

Q: How do I turn up the volume on Echo Plus?
A: You can turn up the volume by turning the top of the device.

Q: Does Alexa support Z-Wave devices?
A: To control Z-Wave devices with Alexa you need to buy the ISY994i-ZW/IR Pro "hub" (sold separately) which is compatible with Alexa.

Q: How do I connect Echo Plus to Wi-Fi?
A: You can connect Echo Plus to Wi-Fi through the Alexa App.

Q: What is Amazon Sidewalk?
A: Amazon Sidewalk is a shared network that can simplify Echo device setup and can help your device reconnect to your Wi-Fi router when you update your password or network name. Sidewalk uses a small portion of your internet bandwidth to provide these services to you and your neighbors, and is enabled on your device unless you have previously disabled the setting. You can disable Sidewalk at any time.

Q: What is the warranty for Echo Plus?
A: Echo Plus comes with a 1-year limited warranty and service included. Optional 1-year, 2-year, and 3-year extended warranty are available for U.S. customers sold separately.