Hello Sense with Voice Sleep System User Manual

Introduction

Welcome to the Hello Sense with Voice Sleep System, designed to help you improve your sleep and wake up energized. This manual will guide you through the setup, usage, and troubleshooting of your new sleep system. Please read the following instructions carefully to ensure proper use and care of your device.

Package Contents

• Hello Sense with Voice Sleep System (Charcoal)

Device Specifications

• Brand: hello
• Category: All Departments > Health & Household > Health Care
• Color: Charcoal
• Item Dimensions LxWxH: 2.75 x 2.75 x 2.5 inches
• Age Range (Description): Adult

Setup

Note: The Hello Sense with Voice Sleep System is no longer supported by the manufacturer, and the app is not available for download. The following setup instructions are for reference only.

1. Place the Hello Sense device on your bedside table or a nearby surface.
2. Download the Hello Sense app on your smartphone or tablet.
3. Open the app and follow the on-screen instructions to connect the device to your Wi-Fi network.
4. Complete the setup process by entering your personal information and sleep preferences.

Using the Hello Sense Sleep System

1. Before going to bed, ensure the device is within your reach.
2. Use the Hello Sense app to set your Smart Alarm, choose Sleep Sounds, and access personalized Insights to improve your sleep.
3. Speak to the Hello Sense device to find out how well you slept, set your Smart Alarm, or play Sleep Sounds.
4. Wake up to the Smart Alarm, which aims to wake you up more naturally and leave you feeling energized.

Troubleshooting

If you encounter issues with your Hello Sense with Voice Sleep System, try the following troubleshooting tips:

1. Ensure the device is properly connected to your Wi-Fi network.
2. Check that the device is placed on a stable surface and within your reach.
3. Restart the Hello Sense device by unplugging it from the power source and plugging it back in.
4. Contact the manufacturer for further assistance (Note: The manufacturer is no longer in business, and customer support may not be available).

Frequently Asked Questions (FAQ)

Q: Is the Hello Sense with Voice Sleep System still supported by the manufacturer?

A: The manufacturer, Hello, went out of business in 2017, and the app is no longer available for download. The device may not function as intended without the app.

Q: Can I use the device without the app?

A: The Hello Sense Sleep System relies on the app for setup, personalization, and access to sleep data. Without the app, the device may not function as intended.

Q: What if the device stops working after a short period of time?

A: If your device stops functioning, try restarting it by unplugging it from the power source and plugging it back in. If the issue persists, contact the manufacturer for further assistance (Note: The manufacturer is no longer in business, and customer support may not be available).

Q: Can I adjust the volume of the Sleep Sounds and Smart Alarm?

A: The volume of the Sleep Sounds and Smart Alarm can be adjusted within the Hello Sense app. However, as the app is no longer available for download, this feature may not be accessible.

Q: Is the device suitable for children?

A: The Hello Sense with Voice Sleep System is designed for adult use. It may not be suitable for children.

Q: What are the benefits of the Hello Sense with Voice Sleep System?
A: The Hello Sense with Voice Sleep System helps improve your sleep by providing personalized insights and sleep sound options to help you drift off to sleep and stay asleep throughout the night. It also features a smart alarm that wakes you up more naturally, leaving you feeling energized and ready to start your day.

Q: Does the Hello Sense with Voice work with the Apple Health app (HealthKit)?
A: Unfortunately, the Hello Sense no longer works at all since the company went out of business and the server that runs the app shut down.

Q: I'm a heavy sleeper, will the smart alarm be enough to wake me up?
A: While the smart alarm is designed to wake you up calmly instead of with a loud noise like a regular alarm, some heavy sleepers may still have concerns. To ensure you wake up on time, it's recommended that you set your alarm for 15 minutes earlier than usual and also set an alarm on your phone as a backup.

Q: Can I buy the pillow dangal by itself?
A: No, unfortunately, it's not possible to purchase the pillow dangal by itself as the company is no longer in business.

Q: Are there any issues with the Hello Sense with Voice Sleep System?
A: Some customers have reported issues with the product, particularly since the company went bankrupt and discontinued support for their app. Some have found it to be essentially useless without access to the app. However, others have had positive experiences with the device and have appreciated its design and functionality.