Sena 20S-EVO-01D Motorcycle Bluetooth Headset Communication System User Manual

Table of Contents

1. Package Contents
2. Installation
3. Charging the Device
4. Pairing with Bluetooth Devices
5. Basic Operations
6. Intercom Function
7. Using Voice Commands
8. Troubleshooting Tips
9. Frequently Asked Questions

1. Package Contents

• 2 x Sena 20S-EVO-01D Bluetooth Headset
• 2 x Clamp Units
• 2 x Speakers
• 2 x Wired Microphones
• 2 x Boom Microphones
• 2 x USB Power & Data Cables
• 2 x Cigarette Chargers
• 2 x Helmet Mounting Kits
• User Manual

2. Installation

1. Remove the helmet pads and locate the speaker cutouts.
2. Attach the clamp unit to the left side of the helmet using the provided screws.
3. Connect the speakers to the clamp unit and place them in the speaker cutouts.
4. Choose between the wired microphone or boom microphone based on your helmet type and preference.
5. Connect the microphone to the clamp unit and position it near your mouth.
6. Route the cables along the helmet's inner lining and secure them with the provided Velcro strips.
7. Reinstall the helmet pads.

3. Charging the Device

• Connect the provided USB cable to the headset and a power source.
• Charge time is approximately 1 hour.
• A full charge provides up to 13 hours of talk time or 10 days of standby time.

4. Pairing with Bluetooth Devices

1. Turn on the 20S-EVO-01D by pressing and holding the Jog Dial and Phone Button for 1 second.
2. Enter pairing mode by pressing and holding the Jog Dial for 5 seconds.
3. On your Bluetooth device, search for available devices and select "Sena 20S-EVO-01D."
4. Confirm the pairing on both devices.

5. Basic Operations

• Volume Up: Rotate the Jog Dial forward.
• Volume Down: Rotate the Jog Dial backward.
• Next Track: Press and rotate the Jog Dial backward.
• Previous Track: Press and rotate the Jog Dial forward.
• Play/Pause: Press the Jog Dial.
• Answer/End Call: Press the Phone Button.
• Reject Call: Press and hold the Phone Button for 2 seconds.

6. Intercom Function

1. Pair the 20S-EVO-01D with up to 8 other riders using the same pairing process as with a Bluetooth device.
2. To start a group intercom, press and hold the Jog Dial for 5 seconds.
3. Other riders can join the group intercom by tapping their Jog Dial.
4. The intercom has a range of up to 2 km (1.2 miles).

7. Using Voice Commands

1. Press the Voice Command Button on the back of the headset.
2. Speak your command, such as "Call Dad," "Shuffle Playlist," or "Read Last Text."
3. The 20S-EVO-01D will execute the command using your connected smartphone's voice assistant (Siri or Google Assistant).

8. Troubleshooting Tips

• If the headset is not turning on, ensure it is fully charged.
• If you cannot pair with a Bluetooth device, ensure both devices are in pairing mode and within range.
• If audio quality is poor, adjust the speaker and microphone placement in your helmet.
• If voice commands are not recognized, ensure the microphone is positioned correctly and try speaking more clearly.

9. Frequently Asked Questions

1. Is the Sena 20S-EVO-01D waterproof?
   No, the headset is not waterproof. Avoid exposure to rain or excessive moisture.
2. Can I use earbuds instead of the included speakers?
   Yes, many users opt for earbuds to achieve better audio quality. The 20S-EVO-01D is compatible with most standard wired earbuds.
3. How do I update the firmware on my 20S-EVO-01D?
   Download the Sena Device Manager from the Sena website and follow the on-screen instructions to update your headset's firmware.
4. Can I use the intercom function while listening to music?
   Yes, the 20S-EVO-01D will automatically lower the music volume when an intercom conversation is initiated.
5. How do I reset the 20S-EVO-01D to factory settings?
   Press and hold the Jog Dial and Phone Button for 12 seconds. The headset will turn off, and all settings will be reset to factory defaults.

Product FAQ:

Q: What is the Sena 20S Evo?
A: The Sena 20S Evo is a motorcycle Bluetooth headset communication system that allows riders to stay connected with each other and their devices while on the road.

Q: What are the updated features of the 20S Evo compared to the original 20S?
A: The 20S Evo has an updated design and improved intercom functionality and stability. It also has a new GROUP intercom feature that allows up to eight riders to stay in touch within a range of up to 2 km (1.2 miles).

Q: Can I pair my Bluetooth devices with the 20S Evo easily?
A: Yes, you can pair your Bluetooth devices with a simple shake of the 20S Evo.

Q: Is the 20S Evo waterproof?
A: No, it is water-resistant. It can withstand normal rain but may not be able to handle heavy downpours or submersion in water.

Q: Does the dual pack mean it is for two devices or two riders?
A: The dual pack is for two riders. It includes two units.

Q: Is the 20S Evo compatible with the original 20S?
A: Yes, it is compatible with the original 20S. However, users with the original 20S may not have access to all the features of the new EVO models.

Q: Can this item be shipped on a plane?
A: No, it cannot be air freighted due to its lithium polymer batteries.

Q: How does the audio sound when using a 3/4 helmet? Is there a lot of wind noise when using the mic?
A: The audio quality may vary depending on helmet type and placement of speakers and microphone. Some users have reported wind noise when using the mic, but adjusting noise cancellation settings may help improve audio quality.

Q: Will the 20S Evo fit a Nolan N21 Visor/Classic helmet?
A: It may fit, but users may need to adjust the noise cancellation settings on the mic to reduce wind noise. It is recommended to use earbuds for better audio quality.

Q: What comes in the box with the 20S Evo?
A: The package includes two units of the Sena 20S Evo, a USB power and data cable, two helmet clamps with attached speakers and microphones, a wired boom microphone, a boom microphone holder, a hook-and-loop fastener for boom microphone, and a user guide.

Q: Is this product compatible with Shoei RF1200 helmets?
A: Yes, it is compatible with Shoei RF1200 helmets. The installation process is easy and requires removing six snaps and two hex screws to switch to the non-boom mic on the Sena unit.