Dupray Neat Steam Cleaner User Manual

Introduction

Welcome to the Dupray Neat Steam Cleaner experience! This powerful, chemical-free, multi-purpose steamer is designed to clean, degrease, and deodorize various surfaces while killing 99.99%* of bacteria and viruses. Before you begin, please read through this manual to understand how to operate your steam cleaner safely and effectively.

Product Specifications

• Brand: Dupray
• Category: Home & Kitchen > Vacuums & Floor Care > Steam Cleaners
• Special Feature: Portable
• Surface Recommendation: Home, Tile, Grout, Cars, Floors, Windows, Furniture
• Wattage: 1500 Watts
• Item Weight: 9 Pounds
• Warranty: 2-year Limited Warranty / Lifetime Warranty on steam cleaner boiler

Getting Started

1. Unpack your Dupray Neat Steam Cleaner and ensure all parts are present.
2. Fill the water tank with clean tap water. Do not overfill.
3. Attach the hose to the steam cleaner if it is not already connected.
4. Select and attach the appropriate accessory for the surface you wish to clean.
5. Plug in the unit and switch it on. Wait for the indicator light to signal that the unit is ready to use (approximately 7-8 minutes).
6. Point the nozzle into a sink or towel to purge any remaining water before steam starts.
7. Begin cleaning by applying steam to the desired area. For floors, attach a towel or cloth to the floor tool.

Maintenance and Care

1. After each use, empty the water tank and allow the unit to dry.
2. Clean accessories with water and a mild detergent.
3. Store the unit in a cool, dry place.
4. Periodically descale the boiler according to the manufacturer's instructions.

Troubleshooting Tips

• If the steam cleaner is not producing steam, ensure that it is filled with water and that the unit has had sufficient time to heat up.
• If water is dripping from the nozzle, allow more time for the unit to heat up and convert water into steam.
• If the hose or attachments are not functioning properly, check for blockages or damage and clean or replace as necessary.
• If the unit suddenly stops working, check the power source and ensure the unit has water. If problems persist, contact Dupray customer service.

Frequently Asked Questions (FAQs)

How long does it take for the steam cleaner to heat up?

It typically takes about 7-8 minutes for the steam cleaner to heat up. If you fill the unit with hot water, this time may be reduced.

Can I use tap water in my Dupray Neat Steam Cleaner?

Yes, you can use regular tap water. However, if your water is hard, it is recommended to use distilled water to prevent scale build-up.

Is the steam hot enough to sanitize surfaces?

Yes, the steam reaches temperatures up to 275°F/135°C, which is hot enough to kill 99.99%* of bacteria and viruses on surfaces.

Can I add cleaning solutions to the water tank?

No, it is not recommended to add any cleaning solutions to the water tank. The steam cleaner is designed to clean effectively using water alone.

How do I store the unit when not in use?

After ensuring the unit is clean and dry, store it in a cool, dry place. Wrap the cord around the holder on the bottom of the unit and coil the hose loosely to prevent kinks.

What should I do if the steam cleaner stops working?

If your steam cleaner stops working, first check to ensure it is plugged in and the outlet is functioning. If the unit has water and power but still does not work, contact Dupray customer service for assistance.

Can I use the steam cleaner on any surface?

The Dupray Neat Steam Cleaner is versatile and can be used on a variety of surfaces, including tile, grout, hardwood floors, windows, and upholstery. However, always test a small inconspicuous area first to ensure the steam does not damage the surface.

How often should I descale the boiler?

The frequency of descaling depends on the hardness of your water and how often you use the steam cleaner. Refer to the manufacturer's instructions for guidance on descaling.

* When used as directed.

FAQ [continued]

Q: What is the maximum temperature that the Dupray Neat Steam Cleaner can reach?
A: The Dupray Neat Steam Cleaner can reach temperatures of up to 275°F/135°C, making it a powerful steam cleaner for various surfaces.

Q: How long can I clean with the Dupray Neat Steam Cleaner on a single fill-up?
A: The Dupray Neat Steam Cleaner has a large capacity tank that allows for up to 50 minutes of cleaning time per fill-up.

Q: Can I use regular towels or cloths with the Dupray Neat Steam Cleaner for floor cleaning?
A: Yes, you can use any regular towel or cloth with the Dupray Neat Steam Cleaner for floor cleaning. There is no need for expensive special pads.

Q: What is the warranty period for the Dupray Neat Steam Cleaner?
A: The Dupray Neat Steam Cleaner comes with a 2-year limited warranty, and there is a lifetime warranty on the steam cleaner boiler.

Q: Does the Dupray Neat Steam Cleaner kill bacteria and viruses?
A: Yes, the Dupray Neat Steam Cleaner is capable of killing 99.99%* of bacteria and viruses, providing chemical-free disinfection.

Q: Is the Dupray Neat Steam Cleaner portable?
A: Yes, the Dupray Neat Steam Cleaner is portable, making it convenient to use in different areas of your home or even in your car.

Q: What surfaces can I clean with the Dupray Neat Steam Cleaner?
A: The Dupray Neat Steam Cleaner is suitable for cleaning various surfaces including home surfaces, tiles, grout, cars, floors, windows, and furniture.

Q: What is the wattage of the Dupray Neat Steam Cleaner?
A: The Dupray Neat Steam Cleaner has a wattage of 1500.

Q: How much does the Dupray Neat Steam Cleaner weigh?
A: The Dupray Neat Steam Cleaner weighs 9 pounds.

Specifications

Brand	Dupray
Category	Home & Kitchen > Vacuums & Floor Care > Steam Cleaners, Steam Mops & Accessories > Steam Cleaners
Special Feature	Portable
Surface Recommendation	Home, Tile, Grout Cars, Floors, Windows, Furniture
Wattage	1500
Item Weight	9 Pounds
Weight	9 Pounds