Wyze 32GB MicroSDHC Card User Manual

Product Overview

This Wyze Expandable Storage 32GB MicroSDHC Card is a Class 10 and UHS-1 (U1) compatible memory card designed to maximize the functionality of your Wyze Cam by enabling continuous recording and time-lapse video. It is also compatible with non-Wyze devices for local storage.

Installation

1. Power off your Wyze Cam before inserting the MicroSDHC card.
2. Locate the MicroSDHC card slot on your Wyze Cam device.
3. Gently insert the MicroSDHC card into the slot with the label facing up, until it clicks into place.
4. Power on your Wyze Cam.
5. Open the Wyze app on your smartphone and go to the camera settings to ensure the card is detected.
6. If needed, you can format the card directly from the Wyze app. However, it is recommended to use the card without formatting as it comes pre-formatted.

Troubleshooting Tips

Card Not Recognized

• Ensure the MicroSDHC card is properly inserted into the slot.
• Restart your Wyze Cam by unplugging and replugging the power source.
• Try inserting the MicroSDHC card into another compatible device to check if it's working.

Error Messages or Continuous Recording Issues

• Check for any updates for your Wyze Cam firmware and update if necessary.
• If the card was formatted elsewhere, re-insert it into the Wyze Cam and format it using the Wyze app.

Poor Performance or Low Storage Reporting

• Ensure that the card has not been damaged or corrupted.
• Format the card using a computer and then re-insert it into the Wyze Cam.

FAQs

What devices are compatible with this MicroSDHC card?

The Wyze 32GB MicroSDHC card is compatible with Wyze Cam v3, Wyze Cam Pan v2, Wyze Cam Outdoor, and other non-Wyze devices that support local storage.

Do I need to format the MicroSDHC card before using it?

No, it is not necessary to format the card before use as it comes pre-formatted. However, if you encounter any issues, you can format the card using the Wyze app.

How much data can this MicroSDHC card hold?

It can hold approximately 2,880 minutes (48 hours) of HD video, 10,080 minutes (168 hours) of SD video, or 4,200 16MP photos. Actual storage may vary based on the camera's bitrate and other factors.

What are the read and write speeds of the card?

The card has a read speed of 100MB/s and a write speed of 30MB/s.

Can I use this card with other cameras or devices?

Yes, this MicroSDHC card can be used with any device that supports MicroSDHC cards.

How do I retrieve videos and photos from the card?

You can access your videos and photos via the Wyze app, or you can remove the card from the device and use a card reader to transfer the files to your computer.

What should I do if my camera stops recognizing the card after a few weeks?

Try reinserting the card or formatting it using the Wyze app. If the issue persists, the card may be defective and you might need to replace it.

**Wyze Expandable Storage 32GB MicroSDHC Card Class 10, Black - Electronics**

**FAQ**

**1. What are the key features of the Wyze Expandable Storage 32GB MicroSDHC Card?**
- The Wyze MicroSDHC Card is Class 10 and UHS-1 (U1) with read speed of 100MB/s and write speed of 30MB/s.
- It provides media storage for approximately 2,880 minutes (48 hours) of HD video, 10,080 minutes (168 hours) of SD video, and 4,200 16MP photos.
- Maximizes functionality with continuous recording and time-lapse video, even if WiFi connection is interrupted.

**2. Which Wyze cameras are compatible with this MicroSDHC Card?**
- The card is compatible with Wyze Cam v3, Wyze Cam Pan v2, and Wyze Cam Outdoor, as well as non-Wyze devices for local storage.

**3. How do I set up the MicroSDHC Card with my Wyze camera?**
- Simply insert the card into the camera and check your settings in the app.
- Decide if you want continuous recording or not to start using the card.

**4. Are there any known issues with using this MicroSDHC Card?**
- Some users have reported initial setup issues or compatibility problems with their Wyze cameras.
- It is recommended not to format the card before use to avoid potential recognition issues by the camera.

**5. Can I use this MicroSDHC Card with other devices besides Wyze cameras?**
- Yes, the card can be used with non-Wyze devices that support microSD cards for additional storage capabilities.

**6. What is the warranty or return policy for the Wyze Expandable Storage 32GB MicroSDHC Card?**
- For specific warranty and return information, please refer to Wyze's official website or contact their customer support directly.

This FAQ aims to address common questions and concerns regarding the Wyze Expandable Storage 32GB MicroSDHC Card. If you have further inquiries or encounter any issues, feel free to reach out to Wyze customer support for assistance.