PrimeTracking Personal GPS Tracker User Manual

Table of Contents

1. Package Contents
2. Getting Started
3. Charging the Device
4. Installing the SIM Card
5. Activating the Device
6. Downloading the App
7. Using the App
8. Troubleshooting Tips
9. Frequently Asked Questions

1. Package Contents

• PrimeTracking Personal GPS Tracker
• USB Charging Cable
• User Manual

2. Getting Started

Before using your PrimeTracking Personal GPS Tracker, make sure you have the following:

• A compatible 4G LTE SIM card (not included)
• An active subscription for GPS tracking services
• A smartphone, tablet, or computer with internet access

3. Charging the Device

Before using the PrimeTracking GPS Tracker, charge the device using the included USB cable. Connect the cable to the charging port on the device and plug the other end into a USB power source. The device should be fully charged within 2-3 hours.

4. Installing the SIM Card

Insert a compatible 4G LTE SIM card into the SIM card slot on the device. Make sure the SIM card is properly inserted and secured in place.

5. Activating the Device

Turn on the GPS tracker by pressing and holding the power button for 3 seconds. The device will vibrate and the LED indicator will light up, indicating that the device is powered on and searching for a network signal. Once connected, the LED indicator will flash every 10 seconds.

6. Downloading the App

Download the PrimeTracking app on your smartphone, tablet, or computer. The app is available for iOS, Android, PC, and MAC devices.

7. Using the App

Once the app is installed, sign in or create an account. To add your GPS tracker to the app, follow these steps:

1. Open the PrimeTracking app
2. Tap on the "+" icon to add a new device
3. Enter the device's unique ID, which can be found on the back of the GPS tracker
4. Follow the on-screen instructions to complete the setup process

With the app, you can:

• Track the location of your GPS tracker in real-time
• Set up geofencing and receive alerts when the tracker enters or leaves a defined area
• Monitor speed and receive alerts for unsafe driving
• View detailed activity, location change alerts, and route history
• Share the location of your tracker with others

8. Troubleshooting Tips

• If the GPS tracker is not turning on, make sure it is fully charged and the SIM card is properly inserted.
• If the device is not connecting to the network, ensure that the SIM card has an active subscription and is compatible with 4G LTE networks.
• If the app is not displaying the correct location, check that the GPS tracker has a clear view of the sky for optimal GPS signal reception.
• If the app is not sending alerts or notifications, check your device's notification settings and ensure that the app has permission to send notifications.

9. Frequently Asked Questions

What is the battery life of the PrimeTracking GPS Tracker?

The battery life depends on usage and signal strength, but under normal conditions, the device can last up to 14 days on a single charge.

Can I track multiple devices with one account?

Yes, you can track unlimited devices under a single account in the PrimeTracking app.

Is a subscription required for the GPS tracking services?

Yes, a subscription is required for unlimited data coverage, real-time geofencing, speeding, and SOS alerts. There are no contracts or activation fees, and you can cancel anytime.

Can the PrimeTracking GPS Tracker be used outside of North America?

The device can track locations in the U.S., Mexico, and Canada. It may not work in other countries due to network limitations.

Product FAQ:

Q: What is the coverage radius of this device?
A: The PrimeTracking Mini GPS Real-Time Location Tracker works in the US, Mexico, and Canada.

Q: Does it have a built-in battery? Can I use it outside the car?
A: Yes, it has an internal rechargeable battery. Once charged, you can use it anywhere you go by simply unplugging and carrying it with you. Just keep it dry.

Q: Can I use this device in my checked luggage while traveling on an airplane?
A: No, it must be turned off before flight.

Q: Can I place this device anywhere in a car?
A: The tracker uses a radio signal, so do not place it in an area fully enclosed by metal as it weakens the signal. As long as one side is open, the signal will get out, but it may be weak.

Q: How long does it take to charge this tracker?
A: It takes 5-6 hours to fully charge.

Q: Is there a separate monthly fee for each tracking device?
A: Yes, each device requires its own subscription.

Q: What is the screwdriver and screws for?
A: The screws are for the SIM card, but they shouldn't need to be used.

Q: Which case should I order for this model?
A: You can order their case from Amazon at https://www.amazon.com/dp/B07MYTZWC9?ref=myi_title_dp.

Q: What is the power draw when plugged in?
A: It uses less than 5 watts but doesn't show location while plugged in, moving or stationary. It only shows the location of your phone and not for tracking anything.

Q: How long will it run when fully charged?
A: It can run for 5-14 days depending on usage.