Tracki Mini GPS Tracker User Manual

Table of Contents

1. Package Contents
2. Getting Started
3. Charging the Device
4. Attaching the Device
5. Using the Smartphone App
6. Geo-fence and Alert Settings
7. Troubleshooting Tips
8. Frequently Asked Questions

1. Package Contents

• Tracki Mini GPS Tracker
• Embedded SIM card (pre-installed)
• Magnetic attachment
• Dog collar water resistant silicone cover
• Belt clip
• Key-chain
• Lanyard
• USB charging cable

2. Getting Started

To start using your Tracki Mini GPS Tracker, follow these steps:

1. Charge the device using the provided USB cable.
2. Download the Tracki app on your smartphone (compatible with Android and iOS).
3. Create an account and log in to the app.
4. Add your device by scanning the QR code on the back of the device or entering the device ID manually.
5. Choose a subscription plan and enter your payment details.

3. Charging the Device

Connect the provided USB cable to the charging port on the device and plug it into a USB power source. The battery life depends on the tracking frequency:

• Up to 5 days with real-time tracking every 1-5 minutes
• 30-75 days with tracking 1-3 times per day (using battery save mode)

4. Attaching the Device

Use one of the included attachments to secure the device to the desired object:

• Magnetic attachment for vehicles or metal surfaces
• Dog collar water resistant silicone cover for pet tracking
• Belt clip for attaching to clothing or bags
• Key-chain and lanyard for personal use or attaching to valuables

5. Using the Smartphone App

The Tracki app allows you to track your device in real-time and view its location history. The app also provides access to the following features:

• Live GPS tracking on a map, including Google Street View compatibility
• Wi-Fi-based indoor tracking when GPS is unavailable
• Setting up Geo-fence zones for receiving alerts when the device enters or leaves a specified area
• Receiving SOS, low battery, speeding, and start moving alerts via app notification, SMS, or email

6. Geo-fence and Alert Settings

To set up a Geo-fence zone and customize alert settings, follow these steps:

1. Open the Tracki app and select your device.
2. Tap the "Geo-fence" tab and create a new zone by drawing a circle on the map.
3. Adjust the zone's size and location as needed.
4. Enable the desired alerts (SOS, low battery, speeding, start moving) and choose the notification method (app notification, SMS, or email).
5. Save your settings.

7. Troubleshooting Tips

If you encounter issues with your Tracki Mini GPS Tracker, try the following solutions:

• Ensure the device is fully charged.
• Check that the SIM card is properly installed.
• Verify that your subscription plan is active and up-to-date.
• Make sure the device is not blocked by any physical obstructions, such as metal or concrete.
• Restart the device by pressing and holding the power button for 10 seconds.
• Contact Tracki customer support for further assistance.

8. Frequently Asked Questions

What is the monthly fee for using the Tracki Mini GPS Tracker?

The monthly fee ranges from 9.95 USD to 19.95 USD, depending on the selected plan.

Can I use the device without a subscription plan?

No, a subscription plan is required to access the device's tracking features and receive alerts.

Does the device work worldwide?

Yes, the Tracki Mini GPS Tracker includes an international SIM card and provides coverage in the USA and all countries worldwide.

Is the device waterproof?

The device itself is not waterproof, but it comes with a water-resistant silicone cover for use with dog collars or in wet conditions.

Can I extend the battery life of the device?

Yes, an optional accessory (ASIN B07YVNV82V) with a 3,500mAh battery and magnetic waterproof box can extend battery life to 2 weeks at 1-minute update intervals or up to 10 months with daily tracking.

Q: What is Tracki?
A: Tracki is a mini GPS tracker that provides unlimited distance real-time tracking. It requires a monthly fee and comes with full USA and worldwide coverage. It can be used to track vehicles, cars, trucks, children, dogs, elderly, motorcycles, ATVs, boats, equipment, tools, assets, and valuables.

Q: What are the dimensions and weight of Tracki?
A: Tracki is super small at 1.75x1.5x0.55 inches and weighs only 1.26 oz.

Q: Does Tracki come with a built-in SIM card?
A: Yes, Tracki comes with an embedded built-in SIM card that works worldwide.

Q: What attachments are included with Tracki?
A: The attachments included with Tracki are a strong magnet, dog collar water-resistant silicone cover, belt clip, key-chain, and lanyard.

Q: How long does the battery last on one charge?
A: The rechargeable battery life is up to 5 days when tracking real-time every 1-5 minutes. If real-time tracking is not needed, the battery lasts 30-75 days when tracking 1-3 times per day using battery save mode.

Q: Does Tracki work indoors?
A: Yes, when indoors, Tracki uses Wi-Fi as a secondary backup tracking technology by listening to nearby Wi-Fi routers MAC ID and matching IDs to Wi-Fi database for accurate location when GPS is not available.

Q: Can I set up a Geo-fence zone with Tracki?
A: Yes, you can set up a Geo-fence zone and receive real-time alerts when the tracker crosses it.

Q: Is there a monthly fee required for Tracki?
A: Yes, there is a monthly fee of $19.95 or as low as $9.95 for long term packages.

Q: What is the warranty for Tracki?
A: Tracki comes with a lifetime warranty, including lost or damaged devices.

Q: What is the customer support like for Tracki?
A: Tracki provides live 7 days a week phone advisors and believes that the customer is king.

Q: Does Tracki work in all countries?
A: Yes, Tracki works in 185 countries, including all of South America and the Caribbean.

Q: Can I change the ping settings on Tracki after attaching it to my car?
A: Yes, you can change the ping settings via the app at any time on-the-fly.

Q: Can I manually request a location update while Tracki is in sleep mode?
A: No, you cannot get an update during sleep mode. However, you can update the settings and the new settings will take place when it wakes up. When not in sleep mode, you can request manual updates.

Q: Is there a waterproof silicone case available for Tracki?
A: Yes, you can use ASIN B07YVNV82V, which includes a very strong magnetic mount that firmly attaches to any steel part of a vehicle, boat, or shipping container securely. It also includes a rechargeable 3500mAh battery that can extend Tracki's battery life to last 2 weeks at 1 min update up to 1 year in battery save sleep/hibernation mode.