Keurig K-Duo Single Serve & Carafe Coffee Maker User Manual

Getting Started

1. Place your Keurig K-Duo on a flat, stable surface near a power outlet.
2. Ensure the coffee maker is turned off and unplugged before setting up.
3. Remove all packaging materials and labels from the coffee maker.
4. Wash the glass carafe, carafe lid, and the gold tone mesh filter (if you have one) in warm, soapy water. Rinse and dry thoroughly.
5. Plug in the coffee maker into a grounded outlet.

Filling the Water Reservoir

1. Lift the lid of the water reservoir located at the back of the unit.
2. Pour fresh water into the reservoir up to the MAX fill line. The reservoir has a 60 oz. capacity.
3. Close the lid of the water reservoir.

Brewing a Single Cup

1. Turn on the coffee maker by pressing the power button.
2. Insert a K-Cup pod into the K-Cup pod holder.
3. Place a mug on the drip tray.
4. Select your desired cup size (6, 8, 10, or 12 oz).
5. Press the "K-Cup" button to start brewing. If you prefer a stronger cup, press the "Strong" button before brewing.

Brewing a Carafe

1. Turn on the coffee maker by pressing the power button.
2. Fill the gold tone mesh filter with ground coffee and place it in the filter basket (or use a disposable paper filter).
3. Select the carafe size you wish to brew (6, 8, 10, or 12 cups).
4. Press the "Carafe" button to start brewing.

Programmable Carafe Auto-Brew

1. Turn on the coffee maker by pressing the power button.
2. Prepare the coffee maker with water and ground coffee as if you were brewing a carafe immediately.
3. Press the "Program" button and use the Hour and Minute buttons to set the time you want your coffee to be brewed.
4. Press the "Program" button again to activate the auto-brew. The green indicator light will illuminate to confirm that the auto-brew is set.

Troubleshooting Tips

• Coffee Maker Not Brewing: Ensure the coffee maker is plugged in and the power button is on. Check if the water reservoir is filled with water.
• Carafe Leaks/Spills When Pouring: Pour slowly and steadily. If the issue persists, contact Keurig customer service for a potential replacement.
• Descale Light Stays On: Perform a descaling procedure with Keurig descaling solution or white vinegar. If the light remains on, try the manual reset by pressing and holding the 8 cup and 10 cup buttons for about 5 seconds.
• Water Not Heating: If the machine does not heat water, it may be in need of descaling or there could be a blockage. Follow the descaling process and ensure there's no debris in the water line.

Frequently Asked Questions (FAQs)

Can I use a reusable coffee filter with this machine?

Yes, the Keurig K-Duo is compatible with the Keurig gold tone mesh filter accessory, which is sold separately.

How do I keep my coffee hot after brewing?

The Keurig K-Duo comes with a heating plate that keeps your carafe of coffee hot. The heating plate will turn off automatically 2 hours after the last carafe brew.

Can I brew a carafe and a single cup at the same time?

It is not recommended to brew both a carafe and a single cup at the same time. Choose one option and wait for the brewing process to complete before starting the other.

How often should I descale my Keurig K-Duo?

Descaling frequency depends on the hardness of your water and how often you use the coffee maker. It is generally recommended to descale every 3 to 6 months.

Is the water reservoir removable?

Yes, the 60 oz. water reservoir is removable, making it easy to refill.

Can I program the coffee maker to brew coffee at a certain time?

Yes, you can program your Keurig K-Duo to automatically brew a carafe up to 24 hours in advance.

What should I do if my coffee maker is not pouring the correct amount of water?

Ensure the water reservoir is properly seated and has sufficient water. If the problem persists, run a cleansing brew without a K-Cup pod to flush out any potential debris. If issues continue, contact Keurig customer service.

Is the carafe dishwasher safe?

No, the carafe is not dishwasher safe. Wash it by hand with warm soapy water, rinse thoroughly, and dry.

Q: Can the Keurig K-Duo brew both single cups and carafes?
A: Yes, the Keurig K-Duo is designed to brew both single cups and carafes. It is compatible with both ground coffee and K-Cup pods.

Q: Does it come with a reusable coffee filter?
A: No, the Keurig K-Duo does not come with a reusable coffee filter. However, it is compatible with the Keurig gold tone mesh filter accessory, which is sold separately.

Q: Is the coffee maker energy efficient?
A: Yes, the Keurig K-Duo has an auto-off feature for both the brewer and the heating plate. The brewer turns off 5 minutes after the last single cup brew, while the heating plate turns off 2 hours after the last carafe brew.

Q: What are the available brew sizes?
A: The Keurig K-Duo offers multiple brew sizes. For carafes, you can choose between 6, 8, 10, or 12 cups. For single cups, you can choose between 6, 8, 10, or 12 ounces.

Q: How large is the water reservoir?
A: The Keurig K-Duo has a large 60 oz. water reservoir that is shared between the single serve and carafe brewing. This saves time and simplifies your morning routine. The reservoir is also removable for easy refilling.

Q: Does it come with a glass carafe?
A: Yes, the Keurig K-Duo comes with a 12-cup glass carafe. It also includes a heating plate to keep your coffee hot.

Q: Can I program the carafe to automatically brew in advance?
A: Yes, you can program your Keurig K-Duo to automatically brew a carafe up to 24 hours in advance. This allows you to have your coffee ready when you wake up.

Q: Does it have a pause and pour feature?
A: Yes, the Keurig K-Duo automatically pauses the brewing process for 20 seconds, allowing you to pour a cup from the carafe without any spills.

Q: Does it have a smart start feature?
A: Yes, the Keurig K-Duo heats and brews in one simple process. There is no need to wait for it to heat up before selecting your cup size.

Q: What are the dimensions of the product?
A: The Keurig K-Duo has dimensions of 12.76"D x 10.94"W x 12.92"H.

Q: What color is the Keurig K-Duo?
A: The Keurig K-Duo is black in color.