Tile Pro (2020) User Manual

Getting Started

1. Download the Tile app on your iOS or Android device.
2. Ensure that your device's Bluetooth is turned on.
3. Open the Tile app and sign up for an account or log in if you already have one.
4. Follow the in-app instructions to add your Tile Pro to your account.
5. Attach the Tile Pro to the item you want to keep track of (e.g. keys, bags, etc.).

Finding Your Items

1. Open the Tile app on your device.
2. Select the Tile Pro you want to find from the list of your Tiles.
3. If the Tile Pro is within 400 ft, tap "Find" to make it ring.
4. Follow the sound to locate your item.
5. If the Tile Pro is out of range, check its last known location on the app's map. You can also enlist the help of the Tile Network to locate your item.

Finding Your Phone

1. Press the button on your Tile Pro twice.
2. Your phone will ring, even if it's on silent mode.
3. Follow the sound to locate your phone.

Replacing the Battery

1. Slide the battery door on the back of the Tile Pro to open it.
2. Remove the old CR2032 battery and replace it with a new one.
3. Close the battery door.

Troubleshooting Tips

• If your Tile Pro is not connecting to your device, ensure that your device's Bluetooth is turned on and that the Tile app is running in the background.
• Restart your device if you're experiencing connection issues after it has been in power-saving mode.
• Make sure that your Tile Pro's battery is not depleted. Replace it if necessary.
• Ensure that your Tile Pro and device are within the 400 ft range for optimal connectivity.
• Update your Tile app to the latest version to ensure optimal performance.

FAQs

What is the range of the Tile Pro?

The Tile Pro has a range of up to 400 ft when connected to a compatible device via Bluetooth.

Is the Tile Pro water-resistant?

Yes, the Tile Pro is water-resistant, which means it can withstand splashes and accidental exposure to water. However, it is not fully waterproof, so it should not be submerged in water.

Can I use the Tile Pro with multiple devices?

Yes, you can share your Tile Pro with one other account. If you need to share it with more than two users, you will need to subscribe to Tile Premium or Premium Protect.

How long does the battery last in the Tile Pro?

The Tile Pro has a replaceable CR2032 battery that lasts up to 1 year. You can replace the battery when it's depleted.

Does the Tile Pro work with smart home devices?

Yes, the Tile Pro is compatible with Amazon Alexa, Google Assistant, Xfinity, and Siri.

Q: What is the Tile Pro and what can it do?
A: The Tile Pro is a high-performance Bluetooth tracker that can be attached to keys, bags, and other items to help locate them when they go missing. It has a range of 400 ft and is water-resistant. The Tile app can be used on iOS or Android devices to ring the Tile when it's nearby, view its last known location, or ask a smart home device to find it. It can also be used to find your phone, even when it's on silent.

Q: Is there an added cost to use the Tile Pro?
A: Yes, you can purchase a premium service for about $30 per year. This service offers enhanced features such as item reimbursement, smart alerts, and free battery replacement.

Q: Can the Tile Pro be used to locate a septic tank?
A: While the Tile Pro can track personal belongings within a range of up to 400 ft, it was not specifically designed for locating septic tanks underground. It's possible that Bluetooth connection and water resistance could be affected by certain variables.

Q: Can the Tile Pro be used to locate a car that's traveling out of state?
A: Yes, the Tile Pro uses Bluetooth and will continually update its location when another Bluetooth device is within range. The premium service may be needed for optimal use.

Q: How does the separation alert feature work?
A: The separation alert feature is not available with Tile's core features but can be accessed through the premium service. Smart alerts use geofencing to send notifications when a Tile has been left behind. You can customize these alerts based on your frequent locations.

Q: Does the Tile Pro need WiFi to work?
A: No, the Tile app can be downloaded and used with data or WiFi.

Q: What is included with the Tile Pro purchase?
A: One Tile Pro (2020) Bluetooth tracker is included, along with a replaceable battery that lasts for one year.