HyperX Cloud Alpha S - PC Gaming Headset User Manual

Table of Contents

1. Package Contents
2. Connecting the Headset
3. Adjusting the Headset
4. Using the Advanced Audio Control Mixer
5. Troubleshooting Tips
6. Frequently Asked Questions

1. Package Contents

• HyperX Cloud Alpha S Gaming Headset
• Detachable Noise Cancellation Microphone
• Advanced Audio Control Mixer
• Detachable Braided Cable
• User Manual

2. Connecting the Headset

1. Insert the 3.5mm connector of the detachable braided cable into the headset's 3.5mm jack.
2. Connect the other end of the detachable braided cable to the Advanced Audio Control Mixer.
3. Plug the USB connector of the Advanced Audio Control Mixer into an available USB port on your PC.

3. Adjusting the Headset

1. Adjust the headband to fit comfortably on your head.
2. Position the ear cups over your ears, ensuring a snug fit.
3. Attach the detachable noise cancellation microphone by inserting it into the microphone jack on the left ear cup.
4. Adjust the microphone's position to your preference.
5. Use the bass adjustment sliders on the ear cups to select from 3 levels of bass.

4. Using the Advanced Audio Control Mixer

1. Press the 7.1 surround sound button to activate or deactivate the surround sound feature.
2. Adjust the game and chat audio balance using the corresponding dial.
3. Use the volume dial to adjust the overall volume level.
4. Press the microphone mute button to mute or unmute the microphone.

5. Troubleshooting Tips

• If the headset is not detected by your PC, ensure the USB connector is fully inserted into an available USB port.
• If you experience audio issues, check the connection of the detachable braided cable to both the headset and the Advanced Audio Control Mixer.
• Ensure the volume is not muted or set too low on the Advanced Audio Control Mixer or your PC's sound settings.
• If the microphone is not working, check that it is properly connected and not muted.
• For further assistance, contact HyperX customer support.

6. Frequently Asked Questions

Is the HyperX Cloud Alpha S compatible with consoles?

Yes, the headset is compatible with consoles using the 3.5mm connector. However, the Advanced Audio Control Mixer and 7.1 surround sound features are only available when connected to a PC via USB.

Can the HyperX Cloud Alpha S be used for music listening?

Yes, the headset can be used for music listening. Simply remove the detachable noise cancellation microphone for a more comfortable experience.

What is the difference between the HyperX Cloud Alpha S and the HyperX Cloud Alpha?

The main differences between the two models are the inclusion of the Advanced Audio Control Mixer, 7.1 surround sound, and bass adjustment sliders in the Cloud Alpha S. Both headsets feature the same dual chamber drivers and overall design.

How do I clean and maintain the HyperX Cloud Alpha S?

To clean the headset, gently wipe the ear cups and headband with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials. To maintain the headset, store it in a cool, dry place when not in use and avoid exposing it to extreme temperatures or humidity.

Q: What are the key features of the HyperX Cloud Alpha S gaming headset?
A: The HyperX Cloud Alpha S gaming headset features custom-tuned HyperX 7.1 surround sound, bass adjustment sliders, dual chamber drivers, game and chat balance, signature HyperX comfort with breathable leatherette ear cushions, durable aluminum frame, advanced audio control mixer, detachable noise cancellation microphone, and a braided cable.

Q: What is the connectivity technology of the HyperX Cloud Alpha S gaming headset?
A: The connectivity technology of the HyperX Cloud Alpha S gaming headset is wired.

Q: What is included in the package when purchasing the HyperX Cloud Alpha S gaming headset?
A: The package includes the HyperX Cloud Alpha S gaming headset, a detachable noise-cancellation microphone, a braided cable, and a user manual.

Q: Is the HyperX Cloud Alpha S compatible with PS4?
A: Yes, the HyperX Cloud Alpha S is compatible with PS4 using the 3.5mm audio jack plugged into the controller. However, virtual 7.1 surround sound is only supported through the USB sound card when used on a computer.

Q: Is the frame of the HyperX Cloud Alpha S made of plastic or metal?
A: The frame of the HyperX Cloud Alpha S is made of durable aluminum.

Q: Can I charge my HyperX Cloud Alpha S headset overnight without damaging its battery?
A: Yes, you can charge your HyperX Cloud Alpha S headset overnight without damaging its battery. The headset automatically stops charging when it reaches full charge and there is no evidence of battery degradation with extended periods of charging.

Q: Is the HyperX Cloud Alpha S a stereo headset?
A: Yes, the HyperX Cloud Alpha S is a stereo headset. However, you can pair it with a USB Dolby 7.1 Adapter for USB connectivity and virtual surround sound.

Q: Should I get the HyperX Cloud Alpha S or Cloud II?
A: If you are playing on PC or PS4, it is recommended to get the HyperX Cloud Alpha S for its custom-tuned 7.1 surround sound and bass adjustment sliders. If you are playing on Xbox One, both the HyperX Cloud Alpha S and Cloud II are great options, but you may want to purchase a Turtle Beach Ear Force audio controller to enhance your gaming experience.

Q: What accessories come with the HyperX Cloud II?
A: The HyperX Cloud II comes with a single 3.5mm connector, a 1 meter extension cable, interchangeable leatherette and velour ear pads, and no Y-cable for mobile devices since it is not needed.

Q: Can I use the microphone of the HyperX Cloud Flight headset when using the 3.5mm cable?
A: No, the microphone and volume adjustment controls of the HyperX Cloud Flight headset are functional only when paired to the USB wireless adapter in wireless operation.

Q: Does the USB adapter of the HyperX Cloud Alpha S support sidetone?
A: Yes, when connected to a computer, you can enable mic monitoring or select to "listen to" the mic in the audio options so that you hear yourself through the mic on the headphones. However, this feature may not be available on other devices like gaming consoles, cell phones, or tablets.

Q: Is the HyperX Cloud Alpha S compatible with Xbox One?
A: Yes, you can use the HyperX Cloud Alpha S with Xbox One by plugging it into your controller or headset adapter using the included 3.5mm cable. However, you may lose chat functionality and control of the volume wheel.