Echo (4th Gen) User Manual

Welcome to your new Echo (4th Gen) with premium sound, smart home hub, and Alexa. This user manual will guide you through the setup process and provide troubleshooting tips and frequently asked questions to help you make the most of your Echo device.

Getting Started

1. Unbox your Echo (4th Gen) and place it on a flat surface.
2. Plug the included power adapter into the Echo device and then into a power outlet.
3. Wait for the Echo device to power on and display an orange light, indicating it is in setup mode.
4. Download the Alexa app on your smartphone or tablet. The app is compatible with Fire OS, Android, and iOS devices.
5. Open the Alexa app and sign in with your Amazon account.
6. Follow the on-screen instructions to connect your Echo device to your Wi-Fi network.
7. Once connected, your Echo device will announce that it is ready for use.

Using Your Echo (4th Gen)

To interact with your Echo device, simply say the wake word "Alexa" followed by your command or question. For example, you can say "Alexa, what's the weather like today?" or "Alexa, play my favorite playlist."

You can also control the volume, mute the microphone, and trigger actions using the buttons on the top of your Echo device:

• Volume Up: Increase the volume.
• Volume Down: Decrease the volume.
• Mic Off: Mute the microphone to prevent Alexa from listening.
• Action Button: Press to trigger Alexa without using the wake word.

Using Echo as a Smart Home Hub

Your Echo (4th Gen) can act as a smart home hub, allowing you to control compatible lights, locks, and sensors using your voice. To set up compatible Zigbee and Matter devices or select Ring Smart Lighting solar lights and bulbs, follow these steps:

1. Ensure your smart device is compatible with the Echo (4th Gen).
2. Plug in and power on your smart device.
3. Open the Alexa app on your smartphone or tablet.
4. Tap "Devices" in the bottom right corner of the app.
5. Tap the "+" icon in the top right corner to add a new device.
6. Select your smart device from the list and follow the on-screen instructions to complete the setup process.

Troubleshooting Tips

If you encounter issues with your Echo (4th Gen), try the following troubleshooting tips:

• Ensure your Echo device is plugged in and powered on.
• Check that your Wi-Fi network is functioning properly and that your Echo device is connected to the correct network.
• Restart your Echo device by unplugging it from the power outlet, waiting 10 seconds, and then plugging it back in.
• Update the Alexa app on your smartphone or tablet to the latest version.
• Reset your Echo device to factory settings by pressing and holding the Action button for 25 seconds. Note that this will erase all of your settings and require you to set up your Echo device again.

Frequently Asked Questions

How do I connect my Echo (4th Gen) to my Wi-Fi network?

Open the Alexa app on your smartphone or tablet and sign in with your Amazon account. Follow the on-screen instructions to connect your Echo device to your Wi-Fi network.

Can I use my Echo (4th Gen) to control smart home devices?

Yes, your Echo (4th Gen) can act as a smart home hub, allowing you to control compatible lights, locks, and sensors using your voice. To set up compatible devices, follow the instructions provided in the "Using Echo as a Smart Home Hub" section of this user manual.

How do I update the software on my Echo (4th Gen)?

Your Echo (4th Gen) will automatically update its software when connected to the internet. Ensure your device is connected to Wi-Fi and powered on to receive updates.

Can I use my Echo (4th Gen) to make phone calls?

Yes, you can make hands-free calls to friends and family who have the Alexa app or an Echo device. Simply say "Alexa, call [contact name]" to initiate a call.

How do I ensure my privacy while using my Echo (4th Gen)?

Your Echo (4th Gen) is designed with multiple layers of privacy controls, including a microphone off button and the ability to view and delete your voice recordings. For more information, visit the Alexa Privacy Hub.

FAQ [continued]

Q: What are the features of the Echo (4th Gen)?
A: The Echo (4th Gen) has premium sound that automatically adapts to any room, supports lossless HD audio available on select streaming services, voice control for music streaming from Amazon Music, Apple Music, Spotify, SiriusXM, and more, a built-in smart home hub to voice control compatible lights, locks, and sensors, easy setup for compatible Zigbee and Matter devices or select Ring Smart Lighting solar lights and bulbs, Alexa voice assistant for setting timers, reminders, and alarms and answering questions, motion detection for starting routines such as turning on lights or playing your Flash Briefing when you walk into the room, multi-room music for synchronized music across Echo devices in different rooms, pairing with compatible Fire TV devices for home theater audio, hands-free calling to friends and family with the Alexa app or an Echo device, multiple layers of privacy controls including a mic off button, and more.

Q: What are the specifications of the Echo (4th Gen)?
A: The Echo (4th Gen) has dimensions of 5.7” x 5.7” x 5.2” and weighs 34.2 oz. It has dual-band wifi support for 802.11a/b/g/n/ac networks and Bluetooth connectivity with Advanced Audio Distribution Profile. It also has a built-in Zigbee + Sidewalk+ Matter controller as a smart home hub and eero Built-in for extending wifi coverage with compatible eero routers. The device has a 3.0” audio driver and is compatible with the Alexa app on Fire OS, Android, and iOS devices. It comes with a 1-year limited warranty and service included with optional extended warranties available for purchase.

Q: What accessibility features does the Echo (4th Gen) have?
A: The Echo (4th Gen) has several accessibility features that can be enabled in the Alexa app under Settings → Accessibility. These features include Adaptive Listening to provide more time to finish speaking before Alexa responds, Preferred Speaking Rate to control how fast or slow Alexa speaks, Request Sound to play an audible tone in addition to the visual indicator when you speak to Alexa, Kindle Read Aloud for having Alexa read your Kindle books aloud, Notify When Nearby to play notification sounds when you’re detected near your Echo device, and several other settings for customers with accessibility needs related to vision, hearing, mobility, and speech.

Q: Does the Echo (4th Gen) have a clock?
A: No, the Echo (4th Gen) does not have a clock option. However, the original Echo Dot 4 does have a clock option that will be available starting in February.

Q: Can the Echo (4th Gen) be paired with another identical device for true stereo?
A: Yes, the Echo (4th Gen) can be paired with another identical device for stereo sound. However, some users have reported issues with audio quality and frequent sound issues.

Q: Does the Echo (4th Gen) replace the Echo Plus?
A: Yes, the Echo (4th Gen) completely replaces the Echo Plus.

Q: What languages does Alexa speak on the Echo (4th Gen)?
A: Alexa speaks English and Spanish on the Echo (4th Gen).

Q: What is Amazon Sidewalk?
A: Amazon Sidewalk is a shared network that can simplify Echo device setup and can help your device reconnect to your wifi router when you update your password or network name. Sidewalk uses a small portion of your internet bandwidth - using 902-928 MHz and Bluetooth radios - to provide these services to you and your neighbors, and is enabled on your device unless you have previously disabled the setting. You can disable Sidewalk at anytime.

Q: What privacy controls does the Echo (4th Gen) have?
A: The Echo (4th Gen) has multiple layers of privacy controls including wake word technology, streaming indicators, a microphone off button, the ability to view and delete your voice recordings, and more. Visit the Alexa Privacy Hub to explore how Alexa and Echo devices are designed to protect your privacy.

Q: What is Amazon wifi simple setup?
A: Amazon wifi simple setup enables customers to connect smart devices to their wifi network in a few easy steps. Wifi simple setup is another way Alexa is always getting smarter. Learn more about wifi simple setup.

Q: What is the warranty and service for the Echo (4th Gen)?
A: The Echo (4th Gen) comes with a 1-year limited warranty and service included with optional extended warranties available for purchase. Use of Echo is subject to these terms.

Q: What Alexa Skills & Features does the Echo (4th Gen) have?
A: Alexa makes your life easier, more meaningful, and more fun by letting you voice control your world. Alexa can help you get more out of the things you already love and discover new possibilities you've never imagined. Discover and learn what Alexa can do.

Specifications

Brand	Amazon
Category	Amazon Devices
Size	5.7” x 5.7” x 5.2”
Weight	34.2 oz
Wifi connectivity	Dual-band wifi supports 802.11a/b/g/n/ac
Amazon Sidewalk	A shared network that can simplify Echo device setup and can help your device reconnect to your wifi router when you update your password or network name. Sidewalk uses a small portion of your internet bandwidth - using 902-928 MHz and Bluetooth radios - to provide these services to you and your neighbors, and is enabled on your device unless you have previously disabled the setting. You can disable Sidewalk at anytime. Learn more here.
Smart home hub	Zigbee + Sidewalk+ Matter controller
eero Built-in	Your wifi network must use a compatible eero router and your Echo device must stay in range of a compatible eero device. You will need to link your eero and Amazon accounts and manage eero Built-in from the eero mobile application to use this feature. eero Built-in compatible Echo devices support up to 1,000 sq. ft. of additional coverage, speeds up to 100 Mbps, and 10 or fewer connected devices. Actual performance can vary and certain eero, Echo, or Alexa features may be incompatible with eero Built-in. Learn more about eero Built-in performance, availability and compatibility. Use of eero and eero-related products and services, including eero Built-in, requires creation of an eero account and agreement to eero’s Terms of Service. Review eero’s Privacy Notice.
Bluetooth connectivity	Advanced Audio Distribution Profile
Audio	3.0”
Alexa app	The Alexa app is compatible with Fire OS, Android, and iOS devices. Supported operating systems.
Accessibility features	To enable features that personalize Alexa to your abilities, go to Settings → Accessibility in the Alexa App. • Adaptive Listening provides customers more time to finish speaking before Alexa responds. • Preferred Speaking Rate allows customers to control how fast or slow Alexa speaks. To enable, say “Alexa, speak slower” or “Alexa, speak faster.” • Request Sound will play an audible tone in addition to the visual indicator when you speak to Alexa. To enable, say “Alexa, turn on Start of Request Sound.” • Kindle Read Aloud will have Alexa read your Kindle books aloud. • Notify When Nearby will play notification sounds when you’re detected near your Echo device. • Alexa Accessibility features also include several other settings for customers with accessibility needs related to vision, hearing, mobility, and speech.
Warranty and service	1-year limited warranty and service included. Optional 1-year, 2-year, and 3-year extended warranty available for U.S. customers sold separately. Use of Echo is subject to these terms.
Setup technology	Amazon wifi simple setup enables customers to connect smart devices to their wifi network in a few easy steps. Wifi simple setup is another way Alexa is always getting smarter. Learn more about wifi simple setup.
Included in the box	Echo
Generation	Echo
Privacy features	Wake word technology, streaming indicators, microphone off button, the ability to view and delete your voice recordings, and more. Visit the Alexa Privacy Hub to explore how Alexa and Echo devices are designed to protect your privacy.
Language	Alexa speaks English and Spanish
Alexa Skills & Features	Alexa makes your life easier, more meaningful, and more fun by letting you voice control your world. Alexa can help you get more out of the things you already love and discover new possibilities you've never imagined. Discover and learn what Alexa can do.
Software Security Updates	This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own an Amazon Echo, visit Manage Your Content and Devices for information specific to your device.