Neutrogena Makeup Remover Melting Balm to Oil User Manual

Instructions for Use

1. Begin with dry hands and a dry face.
2. Using the spatula provided, scoop out a small amount of the balm, roughly the size of a peanut.
3. Gently rub the balm between your fingertips to warm it up and transform it into a silky oil.
4. Apply the oil to your face, focusing on areas with makeup. Gently massage in a circular motion until the makeup begins to dissolve.
5. For eye makeup, gently massage the oil over your eyelids and lashes with care to avoid direct contact with your eyes.
6. Once the makeup has been thoroughly broken down, rinse your face with warm water. The balm will emulsify, turning into a milky lather that washes away cleanly.
7. If desired, follow up with your regular facial cleanser for an extra-clean feel.
8. Pat your face dry with a soft towel.

Troubleshooting Tips

• Difficulty removing heavy makeup: Ensure you're using an adequate amount of balm and are massaging it gently into the skin for enough time to break down the makeup.
• Residue left on skin: After rinsing, if you still feel residue on your skin, perform a second cleanse with a facial cleanser or repeat the balm application with less product.
• Eye irritation: If the product gets into your eyes and causes irritation, rinse your eyes thoroughly with water. Use less product on the eye area and avoid direct contact with the eyes.
• Difficulty opening or closing container: If the lid is hard to open or close, ensure that the threads of the jar and lid are clean and that no product residue is causing it to stick.

Frequently Asked Questions

Is this product suitable for all skin types?

Yes, Neutrogena Makeup Remover Melting Balm is designed to be gentle and nourishing for all skin types. However, if you have particularly sensitive or acne-prone skin, consider patch testing before regular use.

Can this product be used for removing waterproof makeup?

Absolutely! This makeup remover is effective at dissolving even waterproof mascara and long-lasting makeup.

Do I need to use a facial cleanser after using this product?

While the melting balm is formulated to cleanse thoroughly, you may use your regular facial cleanser afterwards if desired, especially if you have oily or acne-prone skin.

Is the product scented?

No, the Neutrogena Makeup Remover Melting Balm is unscented, making it suitable for those who prefer fragrance-free products or have sensitive skin.

What is the shelf life of this product?

For the best quality, use the product within the period indicated on the packaging after opening. Always close the lid tightly after use to maintain freshness.

How should I store this product?

Store the balm in a cool, dry place away from direct sunlight to preserve its consistency and efficacy.

Can this product cause breakouts?

The balm is non-comedogenic, which means it's formulated to not cause blocked pores. However, individual skin reactions can vary, so if you experience breakouts, discontinue use and consult a dermatologist.