Sony WHCH710N User Manual

Getting Started

1. Unpack your Sony WHCH710N headphones and ensure all components are present, including the USB Type-C charging cable and carrying pouch.
2. Charge the headphones using the USB Type-C charging cable. Connect the cable to the headphones and a power source. A full charge takes approximately 7 hours, but a 10-minute charge provides up to 60 minutes of playback.
3. Adjust the metal sliders on the headband for a comfortable fit.

Pairing with a Bluetooth Device

1. Ensure your Bluetooth device is within 1 meter (3 feet) of the headphones.
2. Turn on your Bluetooth device and activate its Bluetooth pairing mode.
3. Press and hold the power button on the headphones for 2 seconds to turn them on. The headphones will automatically enter pairing mode if no previously paired devices are nearby.
4. If your device supports NFC, touch the N-mark on the device to the N-mark on the headphones for a one-touch connection. Otherwise, select "WHCH710N" from the list of available devices on your Bluetooth device to connect.

Basic Operations

• Power On/Off: Press and hold the power button for 2 seconds.
• Play/Pause: Press the play button once.
• Next Track: Press the play button twice quickly.
• Previous Track: Press the play button three times quickly.
• Volume Up/Down: Press the volume buttons to adjust the volume.
• Answer/End Call: Press the play button once during an incoming call.
• Reject Call: Press and hold the play button for 2 seconds during an incoming call.
• Activate Voice Assistant: Press and hold the play button for 2 seconds when not on a call.

Noise Cancellation and Ambient Sound Mode

1. Press the "NC" button on the headphones to toggle between noise cancellation and ambient sound mode. The headphones will automatically adjust noise cancellation based on your environment using Dual Noise Sensor Technology.
2. Ambient sound mode allows you to hear important sounds from your surroundings while still enjoying your music.

Charging and Battery Life

• The headphones provide up to 35 hours of battery life on a full charge.
• Charge the headphones using the USB Type-C charging cable. A full charge takes approximately 7 hours, but a 10-minute charge provides up to 60 minutes of playback.

FAQ

How do I reset the headphones?

Press and hold the power button and the "NC" button simultaneously for 7 seconds until the LED indicator flashes 4 times. This will reset the headphones and delete all pairing information.

Can I connect the headphones to multiple devices simultaneously?

No, the Sony WHCH710N headphones do not support multi-device connections. You will need to disconnect from one device before connecting to another.

Are the headphones water-resistant?

The Sony WHCH710N headphones do not have a water-resistant rating. Avoid exposing them to water or excessive moisture.

What is the range of the Bluetooth connection?

The Bluetooth range for the Sony WHCH710N headphones is approximately 10 meters (33 feet), but this may vary depending on your environment and any obstacles between the headphones and the connected device.

Can I use the headphones while charging?

It is not recommended to use the headphones while charging, as it may affect the charging speed and battery life.

Q: What is the noise-canceling feature of the Sony Noise Cancelling Headphones WHCH710N?
A: The headphones have smart noise cancellation that automatically senses your environment with Dual Noise Sensor Technology.

Q: How long does the battery last and how fast does it charge?
A: The battery delivers up to 35 hours of power and USB Type-C quick charging gives up to 60 mins of play back from 10 minutes of charge.

Q: Can I use these headphones for hands-free calls and voice assistant?
A: Yes, these headphones are compatible with smartphones for hands-free calls and use with your voice assistant.

Q: Is this a wireless headphone with Bluetooth streaming?
A: Yes, you can wirelessly stream your favorite tracks with a Bluetooth connection and NFC one-touch for instant music.

Q: What is the size of the driver units?
A: The headphones have 30mm driver units that achieve a pure, clear sound ideal for reproducing a range of frequencies.

Q: Are these headphones comfortable to wear for long periods?
A: Yes, the headphones have an ultra-comfortable design with adjustable metal sliders and soft oval-shaped earpads making long listening even more comfortable.

Q: What type of charging connector do these headphones use?
A: These headphones use next-generation USB type-C charging.

Q: What is the warranty period for these headphones?
A: The brand-new WH-CH710N Wireless Noise-Canceling Headphones purchased in the US and Canada comes with a 1-year limited manufacturer's warranty.

Q: Is there a companion app available for these headphones?
A: Yes, the companion app is called Sony Headphones Connect App and can be downloaded from Google Play Store and Apple App Store.

Q: How do I turn on the noise-canceling feature of these headphones?
A: The button that has NC\AMB printed on it controls the noise-canceling feature. Push once and you will hear, "ambient sound". Push again and you will hear "ambient sound control off". Push a third time and you will hear, "noise canceling". After the third time, wait for 2 or 3 seconds and you should hear the NC kick in.