Sony WH-1000XM4 Wireless Noise Canceling Headphones User Manual

Table of Contents

1. Getting Started
2. Charging the Headphones
3. Pairing with Bluetooth Devices
4. Using Touch Sensor Controls
5. Using Speak-to-Chat Technology
6. Using Adaptive Sound Control
7. Using Wearing Detection
8. Connecting to the Sony | Headphones Connect App
9. Troubleshooting
10. Frequently Asked Questions (FAQ)

1. Getting Started

Before using your Sony WH-1000XM4 headphones, make sure to fully charge them. The headphones come with a USB Type-C cable for charging and an audio cable for wired listening. A durable carrying case is also included for easy transport and storage.

2. Charging the Headphones

Connect the USB Type-C cable to the charging port on the headphones and a USB power source. A 10-minute charge provides up to 5 hours of playback, while a full charge provides up to 30 hours of battery life.

3. Pairing with Bluetooth Devices

To pair your headphones with Bluetooth devices, follow these steps:

1. Turn on your headphones by pressing and holding the power button until the LED indicator lights up.
2. Enable Bluetooth on your device and search for available devices.
3. Select "WH-1000XM4" from the list of devices.
4. Once connected, the headphones will notify you with a voice prompt.

You can pair your headphones with up to two Bluetooth devices simultaneously.

4. Using Touch Sensor Controls

The right earcup features touch sensor controls that allow you to perform the following actions:

• Play/Pause: Tap once.
• Next Track: Swipe forward.
• Previous Track: Swipe backward.
• Volume Up: Swipe up.
• Volume Down: Swipe down.
• Activate Voice Assistant: Tap and hold.
• Answer/End Phone Calls: Tap once.

5. Using Speak-to-Chat Technology

Speak-to-Chat technology automatically pauses music playback and lets ambient sound in when you start speaking. This feature allows you to have conversations without removing your headphones. Music playback will resume 30 seconds after you stop speaking.

6. Using Adaptive Sound Control

Adaptive Sound Control automatically adjusts noise canceling levels based on your activity and surroundings. This feature provides a personalized listening experience and can be controlled through the Sony | Headphones Connect app.

7. Using Wearing Detection

Wearing detection automatically pauses music playback when you remove your headphones and resumes playback when you put them back on. This feature helps conserve battery life and ensures you don't miss any part of your music.

8. Connecting to the Sony | Headphones Connect App

Download the Sony | Headphones Connect app for Android or iOS to access additional features and settings. With the app, you can control ambient sound settings, adjust the equalizer, and update firmware.

9. Troubleshooting

If you experience issues with your headphones, try the following troubleshooting steps:

• Ensure the headphones are fully charged.
• Reset the headphones by pressing and holding the power button for 7 seconds.
• Unpair and re-pair the headphones with your Bluetooth device.
• Check for firmware updates using the Sony | Headphones Connect app.

10. Frequently Asked Questions (FAQ)

Q: Can I use the headphones while charging?

A: No, the headphones cannot be used while charging. However, you can use the included audio cable for wired listening while the headphones are charging.

Q: Can I connect the headphones to multiple devices at the same time?

A: Yes, the WH-1000XM4 headphones can be paired with up to two Bluetooth devices simultaneously.

Q: Are the headphones waterproof or sweat-resistant?

A: The WH-1000XM4 headphones are not waterproof or sweat-resistant. They are designed for everyday use and should not be exposed to excessive moisture.

Q: Can I replace the earpads on the headphones?

A: Yes, the earpads on the WH-1000XM4 headphones are replaceable. You can purchase replacement earpads from authorized Sony retailers or online stores.

Q: How do I update the firmware on my headphones?

A: You can update the firmware on your WH-1000XM4 headphones using the Sony | Headphones Connect app. The app will notify you if a firmware update is available.

Q: What are the features of the Sony WH-1000XM4 Wireless Industry Leading Noise Canceling Overhead Headphones?
A: The Sony WH-1000XM4 headphones feature industry-leading digital noise cancellation, dual noise sensor technology, and intelligent headphones with mic and Alexa voice control. They have superior call quality with precise voice pickup, speak-to-chat technology that automatically reduces volume during conversations, and wearing detection that pauses playback when headphones are removed. The headphones also offer adaptive sound control for a personalized listening experience, up to 30-hour battery life with quick charging, touch sensor controls, and seamless multiple-device pairing.

Q: What are the specifications of the Sony WH-1000XM4 Wireless Industry Leading Noise Canceling Overhead Headphones?
A: The Sony WH-1000XM4 headphones have a weight of 9 ounces and product dimensions of 7.27 x 3.03 x 9.94 inches. They have a form factor of over ear and connectivity technology of wireless. The headphones have a battery life of up to 30 hours with quick charging (10 min charge for 5 hours of playback). They come in black color and can be paired with two Bluetooth devices at the same time.

Q: What is new in the Sony WH-1000XM4 compared to its previous model, the WH-1000XM3?
A: The Sony WH-1000XM4 has several upgrades compared to its previous model, the WH-1000XM3. It utilizes DSEE Extreme™ (Digital Sound Enhancement Engine) which upscales compressed digital music files in real-time. It reduces noise 20% better than the prior model by utilizing five built-in microphones to remove directional sound. The headphones also feature smart listening technology to enhance your listening experience, including Speak-to-Chat and adaptive playback. Additionally, the design was adjusted for more comfort with added cushioning to the headband and ear padding.

Q: Can the noise canceling feature be used without playing music?
A: Yes, the noise canceling feature of the Sony WH-1000XM4 headphones can be used without playing music. The automatic power-off feature has only one setting, power-off after 15 minutes of not wearing. You can change the Automatic Power Off setting in the Headphones Connect app from 5 minutes to 30 minutes, 1 hour, or 3 hours or, if you want Noise Canceling to stay on all the time, just simply tap Do not turn off.

Q: Are the ear pads replaceable?
A: Yes, the earpads of the Sony WH-1000XM4 headphones are replaceable.