Logitech Zone Wireless Certified for Microsoft Teams Bluetooth Headset User Manual

Table of Contents

1. Package Contents
2. Getting Started
3. Connecting to Devices
4. On-Ear Controls
5. Charging the Headset
6. Using the Logi Tune App
7. Troubleshooting
8. Frequently Asked Questions

1. Package Contents

• Logitech Zone Wireless Headset
• USB-A receiver
• USB-A charging cable
• User documentation

2. Getting Started

Before using your Logitech Zone Wireless Headset, ensure that your computer and smartphone have Bluetooth capabilities or a USB-A port. The headset is compatible with Windows, Mac, Chrome OS, and most smartphones.

3. Connecting to Devices

1. Turn on the headset by pressing and holding the power button until you hear "Power On".
2. Enable Bluetooth on your computer and/or smartphone.
3. Select "Logitech Zone Wireless" from the list of available devices on your computer or smartphone.
4. If prompted, enter the pairing code "0000".
5. You can now use your Logitech Zone Wireless Headset with your connected devices.

4. On-Ear Controls

The headset features intuitive on-ear controls for easy access to various functions:

• Volume: Adjust the volume using the volume up/down buttons.
• Play/Pause Music: Press the play/pause button to control music playback.
• Start/End Calls: Press the call button to answer or end a call.
• Activate/Mute Microphone: Press the microphone button to mute/unmute, or flip the microphone up to mute and down to unmute.
• Power: Press and hold the power button to turn the headset on or off.
• Active Noise Cancellation: Press the ANC button to enable/disable noise cancellation.
• Bluetooth Pairing: Press and hold the Bluetooth button to enter pairing mode.

5. Charging the Headset

Your Logitech Zone Wireless Headset can be charged using the included USB-A cable or a Qi wireless charger (not included). To charge the headset:

1. Fold the headset and place it on a Qi wireless charger, or connect the USB-A cable to the headset and a USB-A port on your computer or a compatible charger.
2. The headset will begin charging, and the LED indicator will show the charging status.
3. Once fully charged, the LED indicator will turn off. Charging time may vary depending on the charging method used.

6. Using the Logi Tune App

Download the Logi Tune App on your smartphone to manage headset controls, view charging status, adjust the 5-band EQ sliders, and download software updates. The app is available for both iOS and Android devices.

7. Troubleshooting

If you experience any issues with your Logitech Zone Wireless Headset, try the following troubleshooting steps:

1. Ensure the headset is charged and powered on.
2. Check that the headset is connected to your device via Bluetooth or the USB-A receiver.
3. Restart your device and reconnect the headset.
4. Reset the headset by pressing and holding the power button for 10 seconds.
5. If issues persist, contact Logitech customer support for further assistance.

8. Frequently Asked Questions

Q: Can I connect the headset to multiple devices at once?

A: Yes, the Logitech Zone Wireless Headset can be connected to your computer, tablet, and smartphone simultaneously, and you can switch between them with a wireless range of up to 30m (100’).

Q: How long does the battery last on a single charge?

A: The battery life of the Logitech Zone Wireless Headset is up to 14 hours with Active Noise Cancellation (ANC) on.

Q: Can I use the headset with a KVM switch?

A: The Logitech Zone Wireless Headset may not work with a KVM switch, as some users have reported issues with the microphone functionality when connected to a KVM switch.

Q: Is the headset compatible with Microsoft Teams?

A: Yes, the Logitech Zone Wireless Headset is certified for Microsoft Teams, ensuring easy access to Teams meetings, calls, messages, and notifications with a single press of the Teams button.

Q: Can you hear your own voice when speaking in an online meeting?
A: No, your own voice cannot be heard when you are speaking in an online meeting.

Q: Can I hear from two devices at the same time?
A: The headset itself can pair with two devices at once (but it will remember up to eight), and the USB receiver can only pair with one Zone Wireless headset.

Q: When my headset is connected to Spotify, podcast, or other music app won't play. Once I disconnect the headphones everything plays fine, how do I fix it?
A: It should work with those apps. If you are experiencing issues, try restarting the app or resetting the headset.

Q: Does the Qi charging pad come with it?
A: No, a separate Qi charging pad/device needs to be purchased. However, it does come with a USB charging cord.

Q: What is the latency? Is this product also good for gaming?
A: The latency is good enough for gaming, but it's recommended to use the dongle for optimal performance.

Q: Will this connect to a PC without the receiver and only through Bluetooth?
A: Yes, the Logitech Zone Wireless Bluetooth headset can be connected to a PC via Bluetooth.

Q: Are there any recommendations/requirements for a compatible Qi charger?
A: There are no specific requirements. Any Qi charger should work as long as it provides enough power. It's recommended to choose a charger from a trusted brand.

Q: Does it come with a case?
A: It comes with a soft bag for storage and a USB-A to USB-C charging cable.

Overall, this product is easy to use and has good sound quality. It's also certified for Microsoft Teams and has active noise cancellation. However, some users have experienced discomfort after wearing it for extended periods of time.