User Manual for Waterdrop TSU Ultra-Filtration Under Sink Water Filter System
Product Overview
The Waterdrop TSU Ultra-Filtration Under Sink Water Filter System is a 3-stage filtration system designed to provide clean and safe drinking water straight from your tap. It effectively reduces various contaminants while retaining essential minerals, ensuring great-tasting water without the need for electricity or generating waste water.
Package Contents
- Waterdrop TSU Filtration Unit
- Brushed Nickel Faucet
- 3 AA Batteries (Included)
- All Necessary Installation Components
Installation Instructions
- Turn off the cold water supply and remove the existing tubing.
- Install the brushed nickel faucet by following the included faucet installation instructions.
- Connect the feed water adapter to the cold water supply valve.
- Attach the inlet and outlet hoses to the corresponding ports on the filtration unit.
- Secure the filtration unit under the sink and ensure it is stable.
- Insert the included batteries into the smart panel.
- Turn on the water supply and check for any leaks.
- Run the system for 10 minutes to flush the filters before first use.
Operation Instructions
To dispense filtered water, simply turn on the faucet. The smart panel will indicate the filter life status and alert you when it's time to change the filters.
Filter Replacement
- Turn off the faucet but do not turn off the water supply.
- Twist the old filter cartridge counterclockwise to remove it.
- Insert the new filter cartridge and twist clockwise to lock it in place.
- Reset the filter life indicator by pressing and holding the corresponding button on the smart panel until the light stops flashing.
Maintenance and Care
Keep the unit and the area around it clean and dry. Do not use abrasive cleaners or solvents on any part of the system.
Troubleshooting Tips
- Low Water Flow: Check if the filters need replacing or if there is any blockage in the lines.
- Leaks: Ensure all connections are secure and that no parts are damaged.
- Unusual Taste/Odor: Run the system for an additional 10 minutes. If the issue persists, replace the filters.
Frequently Asked Questions (FAQ)
What does the system remove?
The system filters out chlorine, PFAS, taste, odor, and heavy metals among other contaminants, but it does NOT reduce TDS (Total Dissolved Solids).
How often do I need to change the filters?
The UF filter should be replaced every 24 months, the CT filter every 12 months, and the PP filter every 6 months. The smart panel will remind you when it's time to change each filter.
Do I need to turn off the water supply to change the filters?
No, you do not need to turn off the water supply. The filters can be changed with the water on.
Can I connect this system to my refrigerator?
Yes, but you may need a separate T-connector that is not included with the system.
Is the faucet included?
Yes, a high-quality brushed nickel faucet is included with the system.
Is the system easy to install?
Yes, the system is designed for easy installation and comes with all necessary components. Detailed instructions are provided in the box.
How do I reset the filter indicator?
Press and hold the corresponding button on the smart panel until the light stops flashing.
Can I use this system with hot water?
No, the system is designed for use with cold water only, up to 100 Degrees Fahrenheit.
What if I experience a metallic taste or throat irritation?
Ensure you have flushed the system for the recommended 10 minutes upon first use. If the issue persists, contact customer service for assistance.
Is customer support available?
Yes, Waterdrop offers comprehensive after-sales service. Contact their support team for prompt assistance during installation or use.
If you have any further questions or require assistance, please refer to the detailed user manual or contact Waterdrop's customer service for support.
FAQ [continued]
**Waterdrop TSU 0.01μm Ultra-Filtration Under Sink Water Filter System FAQ****1. What substances does the Waterdrop TSU under sink water filter system reduce?**
The Waterdrop TSU system reduces 30+ substances, including chlorine, PFAS, taste, odor, and heavy metals while retaining essential minerals in the water. Please note that this system will not reduce Total Dissolved Solids (TDS).
**2. How does the Waterdrop TSU system compare to Reverse Osmosis (RO) systems?**
The Waterdrop TSU system is an alternative to RO systems, providing filtered water without wasting water, requiring a power source, or causing pressure drops.
**3. What is the lifespan of the filters in the Waterdrop TSU system?**
The UF filter has a 24-month lifespan, the CT filter lasts for 12 months, and the PP filter for 6 months. This reduces replacement frequency and long-term maintenance costs.
**4. Is the Waterdrop TSU system easy to install?**
Yes, the Waterdrop TSU system is designed for easy installation with everything needed included in the box. It accommodates both 1/2" and 3/8" under sink water pipes.
**5. Does the Waterdrop TSU system require electricity to operate?**
No, the Waterdrop TSU system does not require electricity to function, making it an eco-friendly choice.
**6. What are some key features of the Waterdrop TSU system?**
- Smart Lifespan Reminder with a sleek black panel
- Space-saving dimensions of 4.68"W x 13.97"H x 14.81"L
- Premium brushed nickel faucet for durability and elegance
- Certified safe materials with food-grade lead-free, BPA-free construction
**7. How does the Waterdrop TSU system handle maintenance and filter replacements?**
The system features a smart lifespan reminder that indicates when it's time to change filters. Filter replacements are easy and tool-free, with no need to shut off water or crawl under the sink.
**8. Is customer support available for the Waterdrop TSU system?**
Yes, customers can enjoy comprehensive after-sales service from Waterdrop. Prompt assistance is provided during installation or product use for a worry-free experience.
**9. What are some user testimonials about the Waterdrop TSU system?**
Customers have praised the easy installation process, high-quality product materials, great tasting water, and outstanding customer service experience provided by Waterdrop.
**10. Are there any reported issues with the Waterdrop TSU system?**
Some users have reported concerns about metallic taste or discoloration of filtered water; however, customer service has been responsive in addressing such issues promptly.
For further inquiries or assistance with the Waterdrop TSU 0.01μm Ultra-Filtration Under Sink Water Filter System, please contact our brand directly for personalized support.
Specifications
| Brand | Waterdrop |
| Manufacturer | Waterdrop |
| Model Number | WD-TSU-W |
| Category | Industrial & Scientific > Tools & Home Improvement > Kitchen & Bath Fixtures > Water Filtration & Softeners > Under-Sink & Countertop Filtration |
| Product Dimensions : | 18.39 x 6.38 x 18.62 inches; 14.37 Pounds |
| Item model number : | WD-TSU-W |
| Batteries : | 3 AA batteries required. (included) |
| Date First Available : | February 12, 2020 |
| Manufacturer : | Waterdrop |
| ASIN : | B086YH42QP |
| Best Sellers Rank | See Top 100 in Tools & Home Improvement |
| Special Feature | (function(f) {var _np=(window.P._namespace("DetailPageProductOverviewTemplatesJava"));if(_np.guardFatal){_np.guardFatal(f)(_np);}else{f(_np);}}(function(P) { P.when('A').execute(function(A){ A.on('a:truncate:po-attribute-truncate-1:updated', function(data) { var isTruncated = !data.truncateInstance.getIfTextFits(); var seeMoreElement = document.getElementById('po-attribute-see-more-id-1'); if(seeMoreElement) { seeMoreElement.style.display = isTruncated ? '' : 'none'; } }) });})); 0.01μm Ultra-Filtration, Space-Saving & Easy to Install, Smart Lifespan Reminder, Advanced Integrated Waterways Prevent Leakage See more |
| Product Dimensions | 14.81"L x 4.68"W x 13.97"H |
| Package Information | Box |
| Installation Type | Under Sink |
| Power Source | Adapter |
| Upper Temperature Rating | 100 Degrees Fahrenheit |
| UPC | 840814171752 840814174432 840814187517 |
| Dimensions | 14.81"L x 4.68"W x 13.97"H |
| First Available | February 12, 2020 |
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