User Manual: Oral-B iO Series 7G Electric Toothbrush

Package Contents

• 1 Oral-B iO Series 7G White Alabaster electric toothbrush
• 1 Oral-B iO Ultimate Clean brush head
• 1 Magnetic travel pouch
• 1 Refill holder
• User manual

Getting Started

1. Charge the toothbrush by placing it on the magnetic charging stand. It takes approximately 3 hours for a full charge.
2. Attach the Oral-B iO Ultimate Clean brush head to the toothbrush handle by aligning the brush head with the handle and pressing down until it clicks into place.
3. Wet the brush head and apply toothpaste.

Using the Toothbrush

1. Press the power button to turn on the toothbrush.
2. Choose your desired cleaning mode by pressing the mode button below the display screen. The available modes are: Daily Clean, Sensitive, Intense, Whitening, and Gum Care.
3. Start brushing your teeth, making sure to cover all areas. The toothbrush will guide you to brush for the dentist-recommended 2 minutes.
4. Pay attention to the Smart Pressure Sensor light ring. Green indicates the correct pressure, red means you are brushing too hard, and any other color indicates not enough pressure.
5. After 2 minutes, the toothbrush will automatically stop. Rinse the brush head and handle under water and store in the refill holder.

Bluetooth Connectivity and Real-Time Tracking

1. Download the Oral-B app on your smartphone (requires Bluetooth 4.2 or higher).
2. Follow the in-app instructions to connect your toothbrush to your smartphone.
3. Use the app to track your brushing habits, get personalized coaching, and improve your oral hygiene.

Troubleshooting Tips

• If the toothbrush is not turning on, make sure it is fully charged. Place it on the charging stand for at least 3 hours.
• If the toothbrush is not connecting to the app, ensure your smartphone's Bluetooth is turned on and the app is running. Try restarting both the toothbrush and the app.
• If the Smart Pressure Sensor light is not working, check the toothbrush settings in the app or consult the user manual for further guidance.
• If you experience any discomfort or pain while using the toothbrush, try using a different cleaning mode or consult with your dentist.

Frequently Asked Questions

How often should I replace the brush head?

It is recommended to replace the brush head every 3 months or when the bristles become visibly worn.

Can I use other Oral-B brush heads with the iO Series 7G?

No, the iO Series 7G is only compatible with Oral-B iO refill heads.

How long does the battery last on a full charge?

The battery lasts for approximately 7 days with regular use.

Is the toothbrush waterproof?

Yes, the toothbrush is designed to be used in wet conditions, such as during showering. However, do not submerge the toothbrush in water.

Can I use the toothbrush while it's charging?

No, it is not recommended to use the toothbrush while it is on the charging stand.

Product FAQ:

Q: Why do I have only half a happy face after brushing for 5 minutes using the gum-care setting?
A: The recommended brushing time is two minutes, so brushing for five minutes may not be necessary. We suggest using the gum-care setting for the recommended two minutes.

Q: Does this have to be plugged in to an outlet to charge while not in use? Or can it be charged once in a while and then unplugged?
A: You can charge your Oral-B electric toothbrush only when needed. However, you can store the handle on the plugged-in charger to maintain it at full power. The device prevents battery overcharge.

Q: Are the instructions online? I lost the paper instructions.
A: Yes, the user manual can be found online at our Braun Service website. If you need further assistance, please call us at (800) 566-7252.

Q: Mine came with a box that wasn't sealed and the toothbrush handle inside isn't sealed either. Is that a used or opened one?
A: We apologize for this issue as we have strict quality checks in place to ensure our brushes reach you in the best possible condition. Please call us at (800) 566-7252 so we can assist you further.

Q: Does the series 6 Oral-B have the magnetic charger?
A: Our Oral-B iO Series 6 comes with our standard charger.

Q: Amazon doesn't have them, but does Alayna make the unique replacement heads for the iO series?
A: We do not recommend purchasing from Alayna for Oral-B replacement heads.

Q: What is the difference between 7c and 7s?
A: The only difference is in accessories. The electric brush itself is the same unit.

Response:

Thank you for your interest in Oral-B iO Series 7G Electric Toothbrush with Brush Head. We hope that the following product FAQ will assist you with any questions you may have about this product. If you have any further questions or concerns, please do not hesitate to contact us at (800) 566-7252.

Q: Why do I have only half a happy face after brushing for 5 minutes using the gum-care setting?
A: The recommended brushing time is two minutes, so brushing for five minutes may not be necessary. We suggest using the gum-care setting for the recommended two minutes.

Q: Does this have to be plugged in to an outlet to charge while not in use? Or can it be charged once in a while and then unplugged?
A: You can charge your Oral-B electric toothbrush only when needed. However, you can store the handle on the plugged-in charger to maintain it at full power. The device prevents battery overcharge.

Q: Are the instructions online? I lost the paper instructions.
A: Yes, the user manual can be found online at our Braun Service website. If you need further assistance, please call us at (800) 566-7252.

Q: Mine came with a box that wasn't sealed and the toothbrush handle inside isn't sealed either. Is that a used or opened one?
A: We apologize for this issue as we have strict quality checks in place to ensure our brushes reach you in the best possible condition. Please call us at (800) 566-7252 so we can assist you further.

Q: Does the series 6 Oral-B have the magnetic charger?
A: Our Oral-B iO Series 6 comes with our standard charger.

Q: Amazon doesn't have them, but does Alayna make the unique replacement heads for the iO series?
A: We do not recommend purchasing from Alayna for Oral-B replacement heads.

Q: What is the difference between 7c and 7s?
A: The only difference is in accessories. The electric brush itself is the same unit.