eufy Security Video Doorbell Add-on Chime User Manual

Installation Guide

1. Unbox your eufy Security Video Doorbell Add-on Chime.
2. Choose a location within your home where you wish to hear the doorbell chime.
3. Plug the USB extender into the back of your HomeBase 2 or HomeBase 3.
4. Connect the add-on chime to the USB extender and plug it into a power outlet.
5. Open the eufy Security app on your smartphone or tablet.
6. Follow the in-app instructions to pair the add-on chime with your HomeBase and doorbell.
7. Select your preferred ringtone and adjust the volume to one of the three available levels.
8. Test the chime by pressing your eufy Security Video Doorbell.

Operation Guide

To customize the ringtone or adjust the volume:

1. Go to the eufy Security app.
2. Select the add-on chime from the list of devices.
3. Choose your desired ringtone from the 8 available options.
4. Adjust the volume to either low, medium, or high, depending on your preference.

Troubleshooting Tips

• Chime Not Ringing: Ensure the chime is properly plugged in and the power outlet is functioning. Check the HomeBase connection and the doorbell pairing in the eufy Security app.
• Cannot Pair Chime: Make sure your HomeBase is connected to the internet. Restart the HomeBase and try pairing again. Ensure the chime is within the HomeBase's range.
• Low Volume: Adjust the volume settings in the eufy Security app to increase the chime's volume.
• Random Ringing: Check for potential interference or update the firmware through the eufy Security app. If the issue persists, contact eufy customer support.

Frequently Asked Questions (FAQ)

Please note that the provided HTML document is a simplified user manual and FAQ based on the product information and customer reviews provided. For full details and support, users should refer to the official user manual and eufy customer support.

FAQ [continued]

**eufy Security Video Doorbell Add-on Chime FAQ:**

1. **What is the eufy Security Video Doorbell Add-on Chime used for?**
- The add-on chime is designed to work with the eufy Security Video Doorbell 2K (Battery Powered) or Video Doorbell Dual to play ringtones at multiple locations simultaneously, ensuring you never miss a visitor.

2. **Which eufy devices are compatible with the add-on chime?**
- The add-on chime is compatible with the eufy Security Video Doorbell 2K (Battery Powered) and Video Doorbell Dual.

3. **How many ringtones can I choose from with the add-on chime?**
- You can choose from 8 fun ringtones to customize your doorbell sound.

4. **Can I adjust the volume of the add-on chime?**
- Yes, you can choose from 3 volume levels to adjust the sound of the chime.

5. **What is required for the add-on chime to work?**
- The add-on chime requires a HomeBase 2 to function and only works with this specific eufy HomeBase model.

6. **What are some key features of the eufy Security Video Doorbell Add-on Chime?**
- Some key features include simultaneous ringtone playback, adjustable volume levels, Wi-Fi connectivity, and compatibility with HomeBase 2/HomeBase 3.

7. **Is installation of the add-on chime easy?**
- Yes, customers have reported that installation is straightforward and quick, typically taking less than 15 minutes to set up and link with their existing eufy devices.

8. **What are some common uses for the add-on chime?**
- The add-on chime is recommended for outdoor security purposes and can be used in various settings such as offices, kitchens, living rooms, and classrooms.

9. **Does the add-on chime have any special features?**
- Yes, it offers 2-way audio communication and has an International Protection Rating of IP65 for durability in outdoor environments.

10. **Are there any known issues with the add-on chime?**
- Some users have reported occasional connectivity issues or difficulty aligning it with existing doorbells, but overall feedback has been positive regarding its performance and usefulness.

Please note that these FAQs are based on customer reviews and product specifications as of the date provided. For further assistance or troubleshooting, you can refer to the user manual or contact eufy customer support.

Specifications

Brand	eufy Security
Manufacturer	Anker
Model Number	E8741021
Category	Electronics > Tools & Home Improvement > Electrical > Door Chimes & Bells > Kits
Recommended Uses For Product	Outdoor Security
Connectivity Technology	Wireless
Special Feature	2-Way Audio
Indoor/Outdoor Usage	Outdoor
Customer Reviews	4.1 4.1 out of 5 stars (459) var dpAcrHasRegisteredArcLinkClickAction; P.when('A', 'ready').execute(function(A) { if (dpAcrHasRegisteredArcLinkClickAction !== true) { dpAcrHasRegisteredArcLinkClickAction = true; A.declarative( 'acrLink-click-metrics', 'click', { "allowLinkDefault": true }, function (event) { if (window.ue) { ue.count("acrLinkClickCount", (ue.count("acrLinkClickCount") || 0) + 1); } } ); } }); P.when('A', 'cf').execute(function(A) { A.declarative('acrStarsLink-click-metrics', 'click', { "allowLinkDefault" : true }, function(event){ if(window.ue) { ue.count("acrStarsLinkWithPopoverClickCount", (ue.count("acrStarsLinkWithPopoverClickCount") || 0) + 1); } }); }); 4.1 out of 5 stars
Best Sellers Rank	#33,655 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement) #64 in Door Bell Kits
Other Special Features of the Product	2-Way Audio
Indoor Outdoor Usage	Outdoor
Controller Type	Ring
Mount Type	Door Mount
Color	White
Room Type	Office, Kitchen, Living Room, Classroom
Waterproof Rating	IP65
Antenna Location	Outdoor Security
UPC	194644183769
Customer Reviews	4.1 4.1 out of 5 stars (459) 4.1 out of 5 stars
ASIN	B08C9J1X2R
Connectivity Protocol	Wi-Fi
Wireless Technology	Wi-Fi
Power Source	Battery Powered
Wattage	3 watts
Are Batteries Required	No
Video Capture Resolution	720p
Number of Channels	8
Night Vision	Night Color
Item Weight	10.6 Ounces
Unit Count	1.0 Count
Weight	10.6 Ounces