WYZE Cam Outdoor Starter Bundle User Manual

Table of Contents

1. Package Contents
2. Setting Up the Base Station
3. Setting Up the Camera
4. Mounting the Camera
5. Using the Wyze App
6. Troubleshooting Tips
7. Frequently Asked Questions

1. Package Contents

• 1 Wyze Cam Outdoor
• 1 Base Station
• 1 Base Station Power Adapter
• 1 Base Station Ethernet Cable
• 1 Camera Charging USB Cable
• 1 Quick Start Guide
• 1 Screw Assembly

2. Setting Up the Base Station

1. Connect the Base Station to your router using the provided Ethernet cable.
2. Plug the Base Station Power Adapter into a power outlet and connect it to the Base Station.
3. The Base Station will power on and the LED light will turn solid blue once connected to the internet.

3. Setting Up the Camera

1. Download and install the Wyze app on your smartphone or tablet.
2. Sign in or create a Wyze account.
3. Tap the "+" icon in the top left corner of the app to add a new device.
4. Select "Wyze Cam Outdoor" from the list of devices.
5. Follow the in-app instructions to connect the camera to the Base Station.
6. Charge the camera using the Camera Charging USB Cable. The LED light on the camera will turn solid blue when fully charged.

4. Mounting the Camera

1. Select a suitable outdoor location for the camera, ensuring it is within the wireless range of the Base Station.
2. Use the provided Screw Assembly to attach the camera mount to the desired surface.
3. Attach the camera to the mount by aligning the camera's mounting hole with the screw on the mount and twisting it clockwise until secure.

5. Using the Wyze App

1. Open the Wyze app and select your Wyze Cam Outdoor from the list of devices.
2. View the live video stream, access recorded videos, and adjust camera settings as needed.
3. Enable motion detection and set custom detection zones to receive notifications when movement is detected.
4. Use the app to communicate through the camera's 2-way audio feature.

6. Troubleshooting Tips

• If the camera is not connecting to the Base Station, ensure both devices are powered on and within range of each other. Restart both devices if necessary.
• If the video stream is not loading or is of poor quality, check your internet connection and ensure the camera is within range of the Base Station.
• If the camera is not detecting motion, ensure motion detection is enabled in the Wyze app and adjust the detection zone and sensitivity settings as needed.
• If the camera's battery is draining quickly, reduce the camera's usage or adjust the settings to conserve battery life.

7. Frequently Asked Questions

What is the battery life of the Wyze Cam Outdoor?

The camera has two 2,600mAh integrated rechargeable batteries that can last from 3-6 months based on normal usage.

How do I charge the Wyze Cam Outdoor?

Use the provided Camera Charging USB Cable to charge the camera. The LED light on the camera will turn solid blue when fully charged.

Can I use the Wyze Cam Outdoor without the Base Station?

No, the Wyze Cam Outdoor requires a Base Station to connect to the internet and function properly.

How many cameras can I connect to a single Base Station?

You can connect up to 4 Wyze Cam Outdoor cameras to a single Base Station.

Is the Wyze Cam Outdoor weatherproof?

Yes, the camera has an IP65 weather resistance rating and can withstand harsh weather conditions such as rain, snow, and extreme temperatures.

Q: Does this require a subscription for service? Or is it just stand alone ready to go and no additional fees?
A: Without subscription, it will only record image. The Lite subscription is "pay what you want." The recommended amount is $2.48/month. Lite sub will give you 12 secs of recording.

Q: What is the range from base?
A: According to customer reviews, the Wyze Cam Outdoor can work up to 100 feet away from the base station.

Q: To many reviews about this camera and bad wifi connection. Are they true? Does the battery really hold for 2 months without recharging?
A: The battery life of the Wyze Cam Outdoor can last up to 6 months based on normal usage. However, the battery life may vary depending on activities. As for the wifi connection, it depends on obstruction. It can work through 3 walls (drywall) at about 100ft away from the base, but some customers have reported connection issues through walls or obstructions.

Q: How long does the battery last? How often do you have to recharge the batteries?
A: The battery life of the Wyze Cam Outdoor can last up to 6 months based on normal usage. However, continuous use or scheduled recording can reduce the battery life to up to 8-10 hours. When it's time to recharge, you can charge the camera through the Base Station or plug in directly to an outlet using the provided USB cable.

Q: There's a video review in 2020 about the latency / delay from the motion detection sensors - nearly 40 seconds! Are the current ones doing this?
A: Some customers have reported delay issues with motion detection sensors, but this may vary depending on factors such as wifi signal strength and camera placement.

Q: Do you have to connect this to your modem directly or can it work off of the wireless network?
A: During the initial setup process, you need to connect the Base Station directly to the wi-fi modem using the included ethernet cable. After setting up, the cameras communicate directly with the Base Station, not the wi-fi network.

Q: Does this outdoor one pan/tilt the camera?
A: No, the Wyze Cam Outdoor does not have pan/tilt functionality. The camera angle needs to be adjusted manually.

Q: When it is time to recharge cameras how do you? Do you have to remove cameras & take inside? What do they charge on?
A: To recharge the Wyze Cam Outdoor, you can charge it through the Base Station or plug in directly to an outlet using the provided USB cable. You don't have to remove the camera from its mounting location.