User Manual: Hornbill Smart Deadbolt Lock with Keypad

Package Contents

• Keypad Panel
• Rear Panel
• Gateway
• Latch
• 5 Keys
• Screwdriver

Installation

1. Remove the old lock and deadbolt from your door.
2. Install the latch provided in the package, ensuring that it is properly aligned with the door frame.
3. Place the keypad panel on the exterior side of the door, making sure the cable passes through the hole in the door.
4. Connect the cable from the keypad panel to the rear panel.
5. Attach the rear panel to the door using the screws provided. Ensure that the thumb turn is pointing up when the door is unlocked.
6. Insert 4 AA batteries (not included) into the battery compartment on the rear panel.
7. Download the TT Lock app on your smartphone and follow the instructions to connect your lock to the app.
8. Connect the gateway to your home Wi-Fi network following the instructions provided in the app.

Operation

The Hornbill Smart Deadbolt Lock can be locked and unlocked using several methods:

• Key
• TT Lock app
• Keypad
• Alexa voice command
• Manual thumb turn on the rear panel

Using the TT Lock app, you can also:

• Generate temporary access codes
• Send e-keys to guests
• Monitor battery level
• View unlocking records
• Enable automatic locking

Troubleshooting and Maintenance

If you encounter any issues with your Hornbill Smart Deadbolt Lock, please refer to the following troubleshooting tips:

• Ensure the batteries are installed correctly and have sufficient power.
• Check that the latch is properly aligned with the door frame.
• Make sure the gateway is connected to your home Wi-Fi network.
• Reset the lock to factory settings if necessary and reconnect to the TT Lock app.

For maintenance, periodically check the battery level and replace the batteries when necessary. Keep the lock clean and free from debris to ensure smooth operation.

Warranty and Customer Support

The Hornbill Smart Deadbolt Lock comes with a 1-year warranty and free lifetime technical support. For any questions or concerns, please contact: [email protected]

Frequently Asked Questions

Q: How long does the battery last?

A: The 4 AA batteries (not included) can provide up to 5000 openings, which is approximately 6 months of usage. You can also check the battery level in real time using the TT Lock app.

Q: Can I use this lock outdoors?

A: Yes, the Hornbill Smart Deadbolt Lock is made of durable Zinc Alloy material, making it suitable for both indoor and outdoor use, including front doors and garage doors.

Q: Can I share access with multiple users?

A: Yes, you can create temporary access codes or send e-keys to guests using the TT Lock app. This feature is perfect for managing access to homes, offices, and apartments.

Q: What happens if I enter the wrong password multiple times?

A: If you enter the password incorrectly more than 5 times, the electronic deadbolt will automatically lock for 5 minutes as a security feature.

Q: Can I control the lock remotely?

A: Yes, by connecting the lock to the gateway and your home Wi-Fi network, you can control the lock remotely using the TT Lock app. This feature allows you to lock and unlock the door even when you are away from home.

Q: How can I control the Hornbill Smart Deadbolt Lock with Keypad?
A: You can control the lock through the TT Lock app using Bluetooth unlocking, obtaining passwords, remotely unlocking, sending e-keys, and automatic locking. You can also control it through Alexa voice, keypad, and manual.

Q: How safe is this lock?
A: The electronic deadbolt will automatically lock for 5 minutes when the password is entered incorrectly more than 5 times. Additionally, the lock is made of Zinc Alloy, which is anti-impact and suitable for harsh environments.

Q: How long do the batteries last?
A: The lock uses 4 AA batteries (not included) that can provide 5000 openings (approx 6 months). You can also check the battery level in real time on the app.

Q: Can I monitor the unlocking record in real time?
A: Yes, you can monitor the unlocking record in real time through the app, which is very suitable for the management of houses, offices, and apartments.

Q: Is installation difficult?
A: The lock is easy to install, and you can refer to the manual or video for specific installation and operation.

Q: Does the lock come with a warranty?
A: Yes, the lock comes with a 1-year warranty and lifetime technical support. Additionally, Hornbill provides 30 days free return money-back & exchange service.

Q: Can I control multiple locks separately from the app?
A: Yes, you can control multiple locks separately from the same app.

Q: Can I change the code remotely at any time?
A: Yes, you can change the code remotely at any time.

Q: Is there a charge for the app?
A: No, there is no charge for the normal use of the app.

Q: Can this lock be used on external doors?
A: Yes, it can be used on external doors.