Ring Video Doorbell 4 - Enhanced WiFi, Easy Installation - Ring
Introducing the Ring Video Doorbell 4, the latest addition to the Ring family of smart home security devices. This doorbell offers an array of impressive features that will enhanc…
Manual and instructions
Instruction-focused content generated from the current product data and source context.
Ring Video Doorbell 4 User Manual
Installation Guide
- Charge the included battery pack until fully charged.
- If you plan to use existing doorbell wiring, turn off power at the breaker and connect the wires to the back of the Ring Doorbell 4.
- For brick or masonry, drill holes using the included drill bit. For softer wood frames, use the provided screwdriver.
- Mount the doorbell using the included screws and anchors. Use the level tool to ensure it's straight.
- If desired, attach the angle mount to adjust the viewing angle.
- Insert the charged battery pack into the bottom of the Ring Doorbell 4.
- Download the Ring app on your mobile device and follow the in-app instructions to complete the setup.
Device Operation
- To View Live Video: Access the Ring app and tap on 'Live View' to see real-time video from your Ring Doorbell 4.
- To Talk Through Device: Use the two-way audio feature in the Ring app to communicate with visitors.
- To Adjust Motion Zones: Customize motion detection areas in the Ring app to focus on specific areas in front of your door.
- To Change Settings: Access the device settings in the Ring app to adjust features like HDR, Quick Replies, and privacy zones.
Troubleshooting Tips
Battery Issues
- If the battery drains quickly, reduce the motion detection frequency or connect the doorbell to existing wiring for a constant charge.
- For extended battery life, purchase an additional battery pack and rotate between charges.
Wifi Connectivity
- Ensure your Ring Doorbell 4 is within a good range of your router for optimal performance.
- If experiencing connectivity issues, try resetting your router or moving your router closer to the doorbell.
Doorbell Chime Issues
- If your analog doorbell chime is not ringing, check the settings in the Ring app to ensure the in-home chime is enabled.
- Consult the Ring support page for additional assistance with chime settings.
Software and App Issues
- Ensure your Ring app is updated to the latest version for improved stability.
- If the app is unresponsive or freezes, try closing and reopening the app, or reinstalling it if necessary.
Installation Problems
- If the provided screwdriver does not fit, please check both ends as it may be reversible. If not, use a standard Philips screwdriver.
- For issues with installation alignment compared to previous models, refer to the included installation guide for alternative mounting options.
Frequently Asked Questions (FAQ)
How do I charge the battery?
Remove the battery pack from the doorbell and connect it to a power source using the included USB charging cable. Charge until the battery is fully charged.
Can I use my existing doorbell chime with the Ring Doorbell 4?
Yes, you can connect the Ring Doorbell 4 to your existing doorbell wiring, which will allow your in-home chime to ring. Ensure you enable this feature in the device settings within the Ring app.
What is the video quality of the Pre-Roll feature?
The Pre-Roll feature captures video in 720p before an event, and once the event starts, the video quality switches to 1080p HD.
How do I set up motion zones?
Use the Ring app to customize motion zones by selecting 'Motion Settings' and adjusting the zones to cover the desired area.
How long does the battery last?
Battery life varies based on usage, but with typical use, the battery can last several weeks. Battery life can be extended by reducing motion detection frequency or by using a wired connection.
Does the doorbell come with a warranty?
Yes, the Ring Video Doorbell 4 comes with a 1-year limited warranty. Refer to the terms for more details.
Do I need a subscription to use the Ring Doorbell 4?
No, you can use basic features like live view and two-way talk without a subscription. However, a Ring Protect Plan subscription is required to record and share videos and photos.
Frequently asked questions
Q: What are the main features of the Ring Video Doorbell 4?
A: The Ring Video Doorbell 4 has several key features, including improved video previews, enhanced dual-band wifi connectivity, customizable privacy zones, and audio privacy. It also offers motion detection with customizable motion zones, two-way audio with noise cancellation, and the ability to receive mobile notifications when someone presses the doorbell or triggers the motion sensors.
Q: How is the video quality of the Ring Video Doorbell 4?
A: The Ring Video Doorbell 4 offers 1080p HD video quality for live view and night vision. However, the video quality for the Color Pre-Roll feature is slightly lower than 1080p.
Q: What is the field of view of the Ring Video Doorbell 4?
A: The Ring Video Doorbell 4 has a field of view of 160° horizontally and 84° vertically.
Q: How does the Ring Video Doorbell 4 receive power?
A: The Ring Video Doorbell 4 can be powered by a removable, rechargeable battery pack or by connecting it to existing doorbell wires for constant power.
Q: Does the Ring Video Doorbell 4 require a subscription plan?
A: While a subscription plan is not required to use the Ring Video Doorbell 4, purchasing a Ring Protect Plan (subscription sold separately) allows you to record all your videos, review missed events for up to 60 days, and share videos and photos.
Q: What are the recommended internet requirements for the Ring Video Doorbell 4?
A: The Ring Video Doorbell 4 requires a recommended minimum upload speed of 2 Mbps per device.
Q: What is included in the box when purchasing the Ring Video Doorbell 4?
A: When purchasing the Ring Video Doorbell 4, you will receive the video doorbell itself, a rechargeable battery pack, a satin nickel faceplate, a corner kit, installation tools and screws, a USB charging cable, a quick start guide, a user manual, and a security sticker.
Q: What are the dimensions of the Ring Video Doorbell 4?
A: The Ring Video Doorbell 4 has dimensions of 5.1 in. x 2.4 in x 1.1 in.
Q: Is professional installation required for the Ring Video Doorbell 4?
A: No, professional installation is not required for the Ring Video Doorbell 4. It is designed for easy installation and comes with installation tools and instructions.
Q: What is the warranty for the Ring Video Doorbell 4?
A: The Ring Video Doorbell 4 comes with a 1-year limited warranty. Additional terms and conditions can be found on the Ring website.
Q: Where can I find support for the Ring Video Doorbell 4?
A: For support and more information on the Ring Video Doorbell 4, you can visit the Ring Video Doorbell 4 support page on the Ring website.
Q: How long will software security updates be provided for the Ring Video Doorbell 4?
A: The Ring Video Doorbell 4 receives guaranteed software security updates until at least four years after it is last available for purchase as a new unit on the Ring websites.
Q: What colors are available for the Ring Video Doorbell 4?
A: The Ring Video Doorbell 4 is available in Satin Nickel.
Q: Can I use my existing doorbell wiring with the Ring Video Doorbell 4?
A: Yes, if you have existing doorbell wiring, you can connect the Ring Video Doorbell 4 to it for constant power. However, you may need a standard doorbell system or a Ring plug-in adapter or transformer that meets the specified requirements.
Q: Does the Ring Video Doorbell 4 have audio capabilities?
A: Yes, the Ring Video Doorbell 4 has two-way audio with noise cancellation. However, the Color Pre-Roll feature does not include audio.
Q: Does the Ring Video Doorbell 4 come with a battery?
A: Yes, the Ring Video Doorbell 4 comes with a removable, rechargeable battery pack.
Q: Can I use multiple Ring devices with the Ring Video Doorbell 4?
A: Yes, you can use multiple Ring devices together with the Ring Video Doorbell 4.
Q: What are the operating conditions for the Ring Video Doorbell 4?
A: The Ring Video Doorbell 4 is designed to operate in temperatures ranging from -5°F to 120°F.
Q: Is there a warranty for the Ring Video Doorbell 4?
A: Yes, the Ring Video Doorbell 4 comes with a 1-year limited warranty.
Specifications
Structured product details pulled from the latest available product data.
| Brand | Ring |
|---|---|
| Color | Satin Nickel |
| Average install time | ~5 minutes |
| Video | 1080 HD Live Video, Live View, Night Vision. Video quality for the color Pre-Roll feature is less than 1080p. |
| Field of view | Field of view 160° horizontal, 84° vertical |
| Motion detection | Motion detection Advanced Motion Detection with Customizable Motion Zones |
| Audio | Two-way audio with noise cancellation. Pre-Roll does not include audio. |
| Power | Runs on a removable, rechargeable, Quick-Release Battery Pack (included). Can be hardwired to an existing doorbell system or transformer for continuous charging (8-24 VAC, 40VA max, 50/60Hz) or connected to a Ring plug-in adapter. No halogen or garden-lighting transformers; no DC transformer/power supply.*Improved battery life is based on an average of 20 or more motion events per day as compared to Ring Video Doorbell 3 Plus. Battery life will vary based on device settings, use, and environmental factors. |
| Internet requirements | Recommended minimum upload speed of 2 Mbps per device. |
| Connectivity | 802.11 a/b/g/n wifi connection @ 2.4GHz & 5GHz |
| Operating conditions | -5°F to 120°F (-20°C to 50°C). Weather Resistant - when hardwired, the device allows charging in the range of 32°F to 113°F (0° to 45°C), otherwise charging is disabled. |
| Available colors | Satin Nickel |
| Dimensions | 5.1 in. x 2.4 in x 1.1 in (128mm x 62mm x 28mm) |
| Box Includes | Video Doorbell 4 Rechargeable, Quick-Release Battery Pack Satin Nickel Faceplate: After device set up, you will receive a digital coupon for one free additional faceplate. Select colors apply. Corner Kit Installation Tools and Screws USB Charging Cable Quick Start Guide User Manual Security Sticker |
| Setup requirements | Only if wiring: Standard doorbell system, Ring plug-in adapter or transformer with 8-24 VAC, 40VA max, 50/60Hz or 24VDC, 0.5A, 12W |
| Warranty and service | 1-year limited warranty. Use of Ring Video Doorbell 4 is subject to the terms found here. |
| Support | Click here to view more information on the Ring Video Doorbell 4 support page. |
| Ring Protect Plan | By purchasing, you authorize us to charge your default card or another card on file when you attach the subscription to a device. Learn more about subscription features and additional terms and conditions. |
| Software Security Updates | This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own a Ring device, visit Software Security Updates in Ring Control Center for information specific to your device. |
| Disclaimer | 1Ring Alarm and all Ring Alarm accessories require a subscription for in-app features and digital notifications, including but not limited to: digital arming / disarming and integration with other Ring, Echo, Alexa, and third party products. Subscription sold separately. View Ring Protect Plans for pricing and details. Customer reviews may reference features that require a subscription. |
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