User Manual for Certified Refurbished Echo Show 5 (2nd Gen, 2021 release)

Getting Started

1. Unboxing Your Echo Show 5: Carefully remove the Echo Show 5 and the Glacier White power adapter from the box.
2. Device Placement: Place your Echo Show 5 on a stable surface near a power outlet and within range of your Wi-Fi network.
3. Power Connection: Plug the power adapter into the Echo Show 5 and then into the power outlet. The device will automatically turn on.
4. Device Setup: Follow the on-screen instructions to select your language, connect to Wi-Fi, and log in to your Amazon account.
5. Download the Alexa App: To get the most out of your Echo Show 5, download the Alexa app on your smartphone and follow the app instructions to complete the setup.

Using Your Echo Show 5

• Home Screen: Swipe left or right on the home screen to navigate through widgets and features.
• Touch Gestures: Use touch gestures to interact with the Echo Show 5. Swipe down from the top to access settings and swipe left or right to browse content.
• Voice Commands: Say the wake word (e.g., "Alexa") followed by your command to play music, set alarms, check the weather, or control smart home devices.
• Video Calls: To make a video call, say "Alexa, call [contact name]" or use the touch screen to select the contact.
• Smart Home Control: Use voice commands or the interactive display to manage compatible smart home devices.
• Entertainment: Ask Alexa to play your favorite shows, music, or display photos on the screen.
• Accessibility Features: Access the 'Settings' menu to enable features like 'Tap to Alexa', 'Adaptive Listening', and more to personalize your experience.

Troubleshooting Tips

• Device Not Responding: Ensure your Echo Show 5 is plugged in and connected to Wi-Fi. Try restarting the device by unplugging it for a few seconds and plugging it back in.
• Wi-Fi Connectivity Issues: Check your router and ensure other devices can connect. Restart your Echo Show 5 and attempt to reconnect to Wi-Fi.
• Unresponsive Touch Screen: Clean the screen with a soft, slightly damp, lint-free cloth. Avoid using excess moisture or cleaning solutions.
• Audio Problems: If the sound is distorted or not working, check the volume settings and ensure the device isn't muted.
• Camera/Microphone Privacy: If the camera or microphone is not working, ensure the physical shutter is open and the microphone/camera off button is not engaged.

Frequently Asked Questions (FAQ)

What is included in the box with my Certified Refurbished Echo Show 5?

The box includes one Echo Show 5 device and a Glacier White power adapter. The device may be packaged in a generic Amazon-branded box.

Can I use the Echo Show 5 as a digital photo frame?

Yes, you can use Amazon Photos to turn your home screen into a digital frame, showcasing your personal photos.

Does the Echo Show 5 have a built-in camera shutter for privacy?

Yes, the Echo Show 5 features a built-in camera shutter and a microphone/camera off button for added privacy.

Can the Echo Show 5 connect to external speakers?

The Echo Show 5 can connect to external speakers via Bluetooth for audio streaming. However, it does not have a 3.5mm jack for wired audio connections.

How do I set up smart home devices with my Echo Show 5?

Use the Alexa app to add and manage smart home devices. Once set up, you can control these devices with voice commands or through the interactive display.

Is there a warranty for the Certified Refurbished Echo Show 5?

Yes, the Certified Refurbished Echo Show 5 comes with the same limited warranty as a new device.

What languages does Alexa support on the Echo Show 5?

Alexa on the Echo Show 5 can speak English and Spanish.

How do I receive software security updates?

Your Echo Show 5 will receive guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on Amazon's websites.

Can I use the Echo Show 5 to make video calls?

Yes, you can use the 2 MP camera to make video calls to friends and family who have the Alexa app or an Echo device with a screen.

Does the Echo Show 5 support video streaming services?

Yes, you can ask Alexa to play TV shows and movies via Prime Video, Netflix, and more. Some services may require a subscription.

**Certified Refurbished Echo Show 5 (2nd Gen, 2021 release) FAQ**

**What is a Certified Refurbished Echo Show 5?**
A Certified Refurbished Echo Show 5 is a refurbished, tested, and certified device that looks and works like new. It comes with the same limited warranty as a new device and may be packaged in generic Amazon-branded boxes.

**What are the key features of the Echo Show 5?**
- See your day clearly with Alexa at the ready
- Add Alexa to your nightstand for routine assistance
- Manage your smart home with built-in camera and control capabilities
- Connect with video calling using the 2 MP camera
- Enjoy entertainment options like TV shows, movies, and music streaming
- Display photos using Amazon Photos
- Designed with privacy features including a mic/camera off button and built-in camera shutter

**What are the specifications of the Echo Show 5?**
- Brand: Amazon
- Size: 5.8” x 3.4” x 2.9”
- Weight: 14.5 oz
- Display: 5.5” touch screen
- Camera: 2 MP camera with built-in shutter
- WiFi connectivity: Dual-band wifi supports 802.11a/b/g/n/ac Wi-Fi networks
- Bluetooth connectivity: Advanced Audio Distribution Profile
- Audio: Full range 1.65” built-in speaker
- Processor: MediaTek MT 8163

**What are the accessibility features of the Echo Show 5?**
The device offers various features to personalize Alexa based on individual abilities, such as Tap to Alexa, Adaptive Listening, Preferred Speaking Rate, Captioning options, VoiceView screen reader, Screen Magnifier, and more.

**What is included in the box with the Echo Show 5?**
The box includes the Echo Show 5 and a Glacier White power adapter.

**What privacy features does the Echo Show 5 offer?**
Privacy features include wake word technology, streaming indicators, microphone/camera off button, built-in camera shutter, ability to view and delete voice recordings, and more.

**Is software security updates provided for the Echo Show 5?**
The device receives guaranteed software security updates for at least four years after its last availability as a new unit on Amazon's websites.

**What languages does Alexa support on the Echo Show 5?**
Alexa speaks English and Spanish.

This FAQ provides an overview of the key features, specifications, accessibility options, privacy features, and software support available for the Certified Refurbished Echo Show 5 (2nd Gen).