TOZO NC2 Hybrid Active Noise Cancelling Wireless Earbuds User Manual

Table of Contents

1. Package Contents
2. Charging the Earbuds and Charging Case
3. Pairing the Earbuds with Your Device
4. Controlling the Earbuds
5. Active Noise Cancellation and Transparency Mode
6. Wearing and Adjusting the Earbuds
7. Troubleshooting Tips
8. FAQs

1. Package Contents

• TOZO NC2 Wireless Earbuds
• Charging Case
• USB-C Charging Cable
• Multiple Sizes of Silicone Eartips
• User Manual

2. Charging the Earbuds and Charging Case

1. Place the earbuds into the charging case, ensuring they are properly seated.
2. Connect the USB-C charging cable to the charging case and a power source.
3. The LED indicator on the charging case will light up, indicating the charging status.
4. Once fully charged, the LED indicator will turn off.

3. Pairing the Earbuds with Your Device

1. Remove both earbuds from the charging case. They will automatically turn on and enter pairing mode.
2. On your Bluetooth-enabled device, go to the Bluetooth settings menu.
3. Search for available devices and select "TOZO-NC2" from the list.
4. A successful connection will be indicated by a voice prompt and a stable LED light on the earbuds.

4. Controlling the Earbuds

• Play/Pause: Tap either earbud once.
• Next Track: Tap the right earbud twice.
• Previous Track: Tap the left earbud twice.
• Volume Up: Press and hold the right earbud for 1 second.
• Volume Down: Press and hold the left earbud for 1 second.
• Answer/End Call: Tap either earbud once.
• Reject Call: Press and hold either earbud for 1 second.

5. Active Noise Cancellation and Transparency Mode

1. ANC On/Off: Tap either earbud three times.
2. Transparency Mode: With ANC off, tap either earbud three times.

6. Wearing and Adjusting the Earbuds

1. Select the appropriate size of silicone eartips for your ears.
2. Attach the eartips to the earbuds, ensuring they are securely in place.
3. Insert the earbuds into your ears and gently twist them until they are comfortable and secure.

7. Troubleshooting Tips

• If the earbuds are not connecting to your device, ensure Bluetooth is enabled on your device and that the earbuds are in pairing mode.
• If the earbuds are not charging, check the charging cable and case for any damage or debris.
• If the sound quality is poor, try adjusting the earbuds in your ears or changing the eartips to a different size.
• If the earbuds are not responding to touch controls, ensure your fingers are dry and clean.

8. FAQs

Q: Can I use the earbuds individually?

A: Yes, you can use either the left or right earbud independently.

Q: Are the earbuds waterproof?

A: The earbuds are IPX6 waterproof, which means they are protected from sweat and rain. However, they are not suitable for swimming.

Q: How long does the battery last on a single charge?

A: The earbuds provide up to 8 hours of playtime on a single charge, with an additional 32 hours provided by the charging case.

Q: Can I use the charging case with a wireless charger?

A: Yes, the charging case is compatible with most wireless chargers. Note that a wireless charger is not included with the earbuds.

Q: How do I know if the earbuds are properly seated in the charging case?

A: The earbuds will magnetically attach to the charging contacts in the case, ensuring a proper connection. The LED indicators on the earbuds will also light up when they are charging.

Product FAQ:

Q: Can you connect to two devices?
A: It is not possible to connect two devices simultaneously. You would need to disconnect from one device and connect to the other.

Q: How deep do these fit in the ear canal? I have the TOZO NC9 but they push too deep in my ear and hurt after an hour.
A: The TOZO NC2 earbuds are designed with a comfortable fit in mind. However, the depth of fit may vary depending on the individual's ear size and shape.

Q: Do these have in-ear detection?
A: Yes, the TOZO NC2 earbuds feature optical sensors technology that detects when they are in your ears and pauses when you take them out.

Q: What does 32 hours with charging case mean?
A: The earbuds have internal batteries that last 6 to 8 hours. The charging case also has a battery that will charge the earbuds when they are inside. The case will charge the earbuds about 3 times, so you could use the earbuds for 8 hours, then put them in the case to charge, then take them out X minutes later and use them for another 8 hours, etc. You cannot get 32 hours of continuous use from the earbuds.

Q: Can these be charged wirelessly?
A: The charging case is compatible with most wireless chargers, but a wireless charger is not included with the product.

Q: Do these support aptx/HD?
A: No, these earbuds do not support aptX/HD.

Q: Do these work with Google voice assistant?
A: Yes, these earbuds work with Google Assistant.

Q: Great from wearer’s point. But on test calls, listeners report a “fading away” experience of my voice growing distant to unintelligible. Solutions?
A: This may be an issue with your specific earbuds. You can try resetting them and ensuring they are properly connected to your device for optimal call quality.

Q: Can I turn off both ANC/transparency mode?
A: Yes, both ANC and transparency modes are off by default when you take them out of the case. You can also switch between the two modes after turning one on, or keep both off for regular listening.

Q: What is the weight of these earbuds?
A: The TOZO NC2 earbuds weigh 1.69 ounces.