Ring Video Doorbell Pro
Ring Video Doorbell Pro User Manual
Installation
- Turn off power to your current doorbell at the breaker.
- Remove your existing doorbell button and disconnect the wires.
- Secure the provided mounting bracket to your doorframe or wall using the included screws.
- Connect the two doorbell wires to the screws on the mounting bracket. It does not matter which wire connects to which screw.
- Place the Ring Video Doorbell Pro into the mounting bracket and secure it using the included security screws.
- Turn the power back on at the breaker.
- Follow the in-app instructions to complete the setup, including connecting to Wi-Fi and updating the firmware if prompted.
Using Your Ring Video Doorbell Pro
- To view live video, open the Ring app and select your Ring Video Doorbell Pro to access Live View.
- To talk to visitors, use the Two-Way Talk feature by pressing the "Talk" button in the Live View.
- Customize your motion detection zones in the Ring app to focus on areas of interest and ignore others.
- Enable built-in Alexa Greetings to have Alexa interact with visitors if you can't answer the door (requires Ring Protect Plan subscription).
- Use the Ring app to review recorded videos and manage your settings and preferences.
Troubleshooting Tips
Doorbell Not Powering On
Ensure your transformer is compatible (16-24 VAC, 40VA max, 50/60Hz). If not, replace with a Ring-approved transformer. Check that all wires are securely connected and the breaker is turned on.
Poor Video Quality or Connection Issues
Check your internet speed and Wi-Fi signal strength at the doorbell's location. Consider using a Wi-Fi extender or moving your router closer to the doorbell if the signal is weak.
Motion Alerts at Sunrise/Sunset
This is normal behavior as the camera switches to/from night vision. Adjust your motion zones or schedule to reduce unwanted alerts.
Audio Issues
If the visitor cannot hear you well, ensure the volume on your mobile device is turned up. If the issue persists, contact Ring support for assistance.
Frequently Asked Questions (FAQ)
Does the Ring Video Doorbell Pro require
a subscription?
No, a subscription is not required for basic use, which includes live video and two-way talk. However, a Ring Protect Plan subscription is required for additional features like video recording, reviewing past videos, and using Alexa Greetings.
Can the Ring Video Doorbell Pro be
installed without existing doorbell wiring?
No, the Ring Video Doorbell Pro requires existing doorbell wiring for power. It cannot be battery-powered.
What is the field of view for the Ring
Video Doorbell Pro?
The Ring Video Doorbell Pro has a 160° horizontal and 90° vertical field of view.
Can I use the Ring Video Doorbell Pro
with my smart home devices?
Yes, the Ring Video Doorbell Pro can be integrated with compatible smart home devices, including Amazon Echo devices for voice announcements and live video feeds.
FAQ [continued]
Q: What are the key features of the Ring Video Doorbell Pro?A: The Ring Video Doorbell Pro is an upgraded, wired video doorbell that offers 1080p HD video, Two-Way Talk and Quick Replies, Advanced Motion Detection, built-in Alexa Greetings (with a Ring Protect Plan subscription), enhanced dual-band wifi, and customizable privacy settings.
Q: How do I receive alerts from the Ring Video Doorbell Pro?
A: You can receive motion-activated alerts on your phone, tablet, or PC through the Ring app.
Q: Can I speak to visitors when I'm unable to get to the door?
A: Yes, the Ring Video Doorbell Pro has built-in Alexa Greetings (with a Ring Protect Plan subscription) that allows you to speak to visitors even when you're not at the door.
Q: Does the Ring Video Doorbell Pro require existing doorbell wiring?
A: Yes, the Ring Video Doorbell Pro needs to be hardwired to your existing doorbell wiring and doorbell chime using the included tool kit for continuous power.
Q: Can I connect the Ring Video Doorbell Pro with other devices?
A: Yes, you can pair the Ring Video Doorbell Pro with Alexa to keep an eye on your home. You can hear alerts on your compatible Echo device or see a Live View with an Echo Show, Fire TV, or Fire Tablet. With a Ring Protect Plan subscription, Alexa can also make voice announcements and automatically show live video feed on an Echo Show, Fire TV, or Fire Tablet when your Ring Video Doorbell detects a person.
Q: What are the specifications of the Ring Video Doorbell Pro?
A: The Ring Video Doorbell Pro features 1080p HD Live Video with a 160° horizontal and 90° vertical field of view. It has Advanced Motion Detection with Customizable Motion Zones and Two-Way audio with noise cancellation. The doorbell requires a compatible doorbell, Ring plug-in adapter or transformer for power. It has high-speed internet connectivity and operates in temperatures ranging from -5°F to 120°F (-20.5°C to 48.5°C). The available color is Satin Nickel.
Q: What is included in the box when purchasing the Ring Video Doorbell Pro?
A: The box includes the Video Doorbell Pro, Satin Nickel Faceplate, Pro Power Kit, Installation Tools and Screws, Wedge and Corner Kits, User Manual, and Security Sticker. It ships with a Satin Nickel faceplate.
Q: What are the setup requirements for the Ring Video Doorbell Pro?
A: The Ring Video Doorbell Pro requires a standard doorbell system, Ring plug-in adapter or transformer with 16-24 VAC, 40VA max, 50/60Hz. It is compatible with Ring DC transformer/power supply only.
Q: What is the warranty and service coverage for the Ring Video Doorbell Pro?
A: The Ring Video Doorbell Pro comes with a 1-year limited warranty and service included.
Q: Can I record and review videos with the Ring Video Doorbell Pro?
A: With a Ring Protect Plan subscription (sold separately), you can record all your videos, review what you missed for up to 180 days, and share videos and photos.
Q: Where can I find support for the Ring Video Doorbell Pro?
A: You can visit the Ring Video Doorbell Pro support page for more information on support options.
Q: Is there a subscription plan available for additional features?
A: Yes, by purchasing the Ring Video Doorbell Pro, you can attach a subscription plan (Ring Protect Plan) that offers additional features. You can learn more about subscription features and additional terms and conditions on the Ring website.
Note: Customer reviews may reference features that require a subscription.
Specifications
| Brand | Ring |
| Category | Amazon Devices |
| Average Install Time | ~15 minutes |
| Video | 1080 HD Live Video, Live View, Color Night Vision |
| Field of View | 160° horizontal, 90° vertical |
| Motion Detection | Advanced Motion Detection with Customizable Motion Zones |
| Audio | Two-way audio with noise cancellation |
| Power | HardwiredRequires a compatible doorbell, Ring plug-in adapter or transformer (not included): 16-24 VAC, 40VA max, 50/60HzNo halogen or garden-lighting transformers; Ring DC transformer/power supply only |
| Internet Requirements | High-speed internet |
| Connectivity | Connectivity 802.11 b/g/n Wi-Fi connection @2.4GHz and 5.0GHz |
| Operating conditions | -5°F to 120°F (-20.5°C to 48.5°C) |
| Available Colors | Satin Nickel |
| Dimensions | 4.50 in. x 1.85 in. x .80 in. (114.3mm x 46.7mm x 20.3mm) |
| Box Includes | Video Doorbell Pro, Satin Nickel Faceplate, Pro Power Kit, Installation Tools and Screws, Wedge and Corner Kits, User Manual, Security Sticker. Ships with a Satin Nickel faceplate. |
| Setup Requirements | Standard doorbell system, Ring plug-in adapter or transformer with 16-24 VAC, 40VA max, 50/60Hz; Ring DC transformer/power supply only. |
| Warranty and Service | 1-year limited warranty and service included. Use of Ring Video Doorbell Pro is subject to the terms found here. |
| Support | Click here to view more information on the Ring Video Doorbell Pro support page. |
| Ring Protect Plan | By purchasing, you authorize us to charge your default card or another card on file when you attach the subscription to a device. Learn more about subscription features and additional terms and conditions. |
| Generation | Ring Video Doorbell Pro |
| Disclaimers | 1Ring Alarm and all Ring Alarm accessories require a subscription for in-app features and digital notifications, including but not limited to: digital arming / disarming and integration with other Ring, Echo, Alexa, and third party products. Subscription sold separately. View Ring Protect Plans for pricing and details. Customer reviews may reference features that require a subscription. |
| Color | Satin Nickel |
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