User Manual for JOYTRIP Auto Tracking Phone Holder

Product Overview

The JOYTRIP Auto Tracking Phone Holder is a versatile device designed to automatically track your face or body, providing hands-free operation for video calls, live streaming, and content creation. With its 360° rotation, built-in battery, and compatibility with most smartphones, this tracking holder enhances your filming experience without the need for additional apps or Bluetooth connectivity.

Getting Started

Charging the Device

1. Locate the USB-C charging port on the back of the device.
2. Use the included USB-C cable to connect the holder to a power source.
3. A red light will indicate that the device is charging.
4. Charge until the light turns off, indicating a full charge (approximately 6-8 hours of continuous use).

Mounting Your Phone

1. Press the clamp to open the phone grip.
2. Place your phone into the grip, ensuring it is secure.
3. Adjust the phone to a horizontal or vertical position as desired.

Starting the Device

1. Press and hold the power button located at the top of the device to turn it on.
2. Allow the device a few seconds to calibrate.
3. Stand in front of the camera to begin auto-tracking.

Attaching to a Tripod

1. Locate the standard 1/4" screw thread at the bottom of the device.
2. Attach the holder to your tripod, adjusting the angle and height as needed.

Troubleshooting Tips

Device Not Tracking Properly

• Ensure that the room is well-lit, as tracking performance is affected by lighting conditions.
• Avoid rapid movements; the tracker is designed for slower, deliberate movements.
• Make sure there are no obstructions between you and the device.
• Re-calibrate the device by turning it off and on again.

Device Not Charging

• Check the USB-C cable and power source for proper connection.
• Try a different USB-C cable or power adapter if available.
• If the issue persists, contact JOYTRIP support for assistance.

Holder Not Gripping Phone Securely

• Ensure that your phone is within the maximum weight recommendation of 220 grams.
• Adjust the clamp to fit the size of your phone properly.
• If the grip is still not secure, avoid using the device to prevent damage to your phone.

Frequently Asked Questions (FAQs)

Does the JOYTRIP Auto Tracking Phone Holder require an app to function?

No, the device does not require any app or Bluetooth connectivity. It has a built-in camera system for auto-tracking.

Can the holder rotate a full 360 degrees?

Yes, the holder can rotate 360 degrees to follow you around the room.

How long does the battery last on a full charge?

The built-in battery can last for 6-8 hours of continuous use on a full charge.

Is this device compatible with all smartphones?

The device is compatible with most smartphones, as long as the phone's weight does not exceed 220 grams.

Can the phone holder be used outdoors?

Yes, it can be used outdoors, but ensure good lighting conditions for optimal tracking performance.

What should I do if the device stops tracking my movements?

Ensure proper lighting, avoid rapid movements, and re-calibrate the device by restarting it. If problems persist, contact JOYTRIP support.

Can the device track multiple people at once?

The device is designed to track the closest subject. With multiple people, it may get confused and track the nearest person.

What do I do if my phone holder is not working correctly?

Refer to the troubleshooting tips above. If the problem continues, reach out to JOYTRIP customer support for further assistance.

Contact Information

For additional support or inquiries, please contact JOYTRIP Customer Service through the contact information provided with your purchase or visit the official JOYTRIP website.

Q: What is the JOYTRIP Auto Tracking Phone Holder used for?
A: The JOYTRIP Auto Tracking Phone Holder is used for video calls, live streaming, vlogging, and shooting content for platforms like TikTok, Facebook, Zoom, YouTube, and FaceTime.

Q: Do I need to download any apps or connect via Bluetooth to use this phone holder?
A: No, you do not need to download any apps or connect via Bluetooth. The tracking phone holder has a built-in camera system that can track and rotate intelligently without using the camera of your mobile phone.

Q: What are the rotation capabilities of this phone holder?
A: The phone holder can rotate 360 degrees and has a 105-degree field of view angle of the lens. It also has a rotation speed of 42 degrees per second, ensuring that it can track your movement wherever you go.

Q: How long does the battery last on this phone holder?
A: The tracking holder has a built-in 2200 mAh rechargeable lithium battery that can work continuously for 6-8 hours after being fully charged.

Q: Can I mount this phone holder to a tripod?
A: Yes, the smart tracking holder comes with a standard 1/4" screw thread at the bottom, allowing you to mount it to your tripod and adjust its angle and height to capture your desired results.

Q: What are the dimensions and weight of this phone holder?
A: The product dimensions are 3.93"D x 3.93"W x 7.75"H, and it weighs 218 grams (7.7 ounces).

Q: Is this phone holder compatible with all cellphones?
A: Yes, this phone holder is compatible with most cellular devices as it has an adjustable clip that can fit various phone sizes.

Q: Does this phone holder require good lighting to work properly?
A: Yes, it is recommended to have good lighting for optimal performance of the tracking feature.

Q: Are there any limitations or issues with the tracking function?
A: The tracking function may be confused by other objects in the area, such as animals or children. It also works better with slow movements rather than fast ones.

Q: Is this phone holder suitable for content creators?
A: Yes, this phone holder can greatly enhance your content creation as it can track your movements and keep you in focus while shooting videos or live streaming.

Q: Does this phone holder come with a warranty?
A: The product information does not mention a specific warranty. It is advisable to check with the manufacturer or seller for warranty details.