Amazon eero 6+ Dual-Band Mesh Wi-Fi 6 Router User Manual

Table of Contents

1. Package Contents
2. Getting Started
3. Setting Up Your eero 6+
4. Managing Your Network
5. Expanding Your System
6. Troubleshooting Tips
7. Frequently Asked Questions

1. Package Contents

• Amazon eero 6+ dual-band mesh Wi-Fi 6 router
• Power adapter
• Ethernet cable
• Quick start guide

2. Getting Started

Before setting up your eero 6+, ensure that you have the following:

• A supported iOS or Android device
• An active internet service

3. Setting Up Your eero 6+

1. Download the eero app from the Apple App Store or Google Play Store on your supported iOS or Android device.
2. Open the eero app and sign in or create an account if you don't have one.
3. Follow the in-app instructions to set up your eero 6+ router. The app will guide you through connecting your eero 6+ to your modem and configuring your Wi-Fi network.
4. Connect your devices to the newly created Wi-Fi network.

4. Managing Your Network

Use the eero app to manage your network, view connected devices, and customize settings. Some features may require a subscription to eero Secure.

5. Expanding Your System

If you need to expand your Wi-Fi coverage, you can easily add more eero products to your network. Simply follow the instructions in the eero app to add new devices to your existing system.

6. Troubleshooting Tips

• If you're experiencing slow Wi-Fi speeds, try moving your eero 6+ closer to your modem or other eero devices.
• Make sure your eero 6+ is placed in an open area with minimal obstructions for optimal signal strength.
• Ensure that your modem and eero 6+ are both powered on and connected properly.
• Restart your modem and eero 6+ by unplugging their power cords for 30 seconds, then plugging them back in.
• If you're still experiencing issues, contact eero customer support for assistance.

7. Frequently Asked Questions

Q: What is the Wi-Fi coverage of the eero 6+?

A: The eero 6+ covers up to 1,500 sq ft. Coverage may vary depending on factors such as building materials and interference from other devices.

Q: Can I use the eero 6+ with my existing eero devices?

A: Yes, the eero 6+ is compatible with other eero products, allowing you to easily expand your network as your needs change.

Q: Does the eero 6+ support Wi-Fi 6?

A: Yes, the eero 6+ supports Wi-Fi 6 (802.11ax) for faster connectivity and improved performance.

Q: How many Ethernet ports does the eero 6+ have?

A: The eero 6+ has two auto-sensing gigabit Ethernet ports for wired connectivity.

Q: Is the eero 6+ compatible with Alexa?

A: Yes, the eero 6+ works with Alexa for voice control and smart home integration. Some features may require linking your Amazon account and downloading the Alexa app.

FAQ [continued]

Q: What is the coverage area of the Amazon eero 6+ dual-band mesh Wi-Fi 6 router?
A: The Amazon eero 6+ dual-band mesh Wi-Fi 6 router covers up to 1,500 sq ft.

Q: Does the Amazon eero 6+ router support ISP plans up to a gigabit?
A: Yes, the Amazon eero 6+ router supports ISP plans up to a gigabit.

Q: Can the nodes of the Amazon eero 6+ router be connected using a wired CAT6 wire or do they need to be wireless?
A: According to eero, the nodes can be connected together via Ethernet backhaul or they can connect wirelessly. If your home is already wired with Ethernet, you may want to take advantage of these connections to increase the range of your eeros and reduce the risk of wireless interference.

Q: Does the Amazon eero 6+ router have built-in Zigbee smart home hub?
A: Yes, the Amazon eero 6+ router has a built-in Zigbee smart home hub to connect compatible Thread and Zigbee devices on your network with Alexa, replacing the need to buy separate hubs.

Q: Can I still put an Asus router in front of this for my hardwired connections, and leave the Eero's only for wireless?
A: Yes, you can put an Asus router behind the eero and set it as bridge router.

Q: What is included in the warranty and support for the Amazon eero 6+ dual-band mesh Wi-Fi 6 router?
A: The Amazon eero 6+ dual-band mesh Wi-Fi 6 router comes with a 1-year limited warranty. Free customer support is available 7 days a week.

Q: Does this product come with any subscriptions?
A: The product includes 30 days of eero Secure for new customers. Additional online security and network management features are available via a separate subscription.

Q: Can the Amazon eero 6+ router be used with any internet service provider?
A: Yes, the Amazon eero 6+ router can be used with any internet service provider.

Q: How many Ethernet ports are there on the Amazon eero 6+ router?
A: There are two auto-sensing gigabit Ethernet ports on the Amazon eero 6+ router.

Q: Can I add an eero 6 extender to the eero 6+ mesh as an extender?
A: Yes, all eeros are backward compatible. However, if you add a 6 to your 6+, the network will be slowed down and switch back to 80mhz channels reducing your overall top network speed.

Q: What is the processor, memory, and storage of the Amazon eero 6+ dual-band mesh Wi-Fi 6 router?
A: The Amazon eero 6+ dual-band mesh Wi-Fi 6 router has a 1 GHz dual-core processor, 512MB RAM, and 4GB flash storage.

Specifications

Brand	eero
Wifi coverage	Covers up to 1,500 sq ft
Type	Router (connects to modem as primary router)
Supported speeds	Supports ISP plans up to a gigabit
Wi-Fi connectivity	Wi-Fi 6 dual-band concurrent 2:2 (802.11ax); compatible with older wifi standards
Wired connectivity	Two auto-sensing gigabit Ethernet ports
Speed Rating	AX3000
Smart home connectivity	Works with Alexa, Amazon Frustration Free Setup, 802.15.4 radio (Zigbee, Thread), Bluetooth Low Energy 5.0.
Electrical Rating	100-240V AC, 50-60 Hz
Processor, memory, and storage	1 GHz dual-core processor, 512MB RAM, 4GB flash storage
Network security and services	Profiles, WPA3 (eero Labs feature), WPA2, TLS v1.2+, VPN passthrough, IPv6, NAT, UPnP, port forwarding, DHCP, static IP, and cloud connectivity.
Required for setup	Supported iOS or Android device and internet service (with cable or DSL modem, if required). See requirements.
Temperature Rating	Operating: 0˚C-40˚CStorage: -25˚C-60˚COperating humidity: 0%-90%, non-condensingOperating altitude: <3000m
Dimensions	3.9 in x 3.8 in x 2.6 in (99.4 mm x 97 mm x 65.8 mm) Actual size and weight may vary by manufacturing process.
Warranty and Support	1-year limited warranty. Free customer support is available 7 days a week. Learn more about warranty and support.
Software Security Updates	This device receives guaranteed software security updates until at least five years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates
Subscription	30-day eero Plus trial is limit one per new eero customer account. Additional terms apply, see the eero Plus Terms of Service for more details. eero Internet Backup performance will vary and you are responsible for data charges with backup connection providers. Learn more about eero Internet Backup requirements, performance, and compatibility here.
Legal Disclaimer	Some features require linking your Amazon account, and downloading the Alexa application or using a compatible Alexa device. Internet connection speeds and availability depend on your internet service provider; if your internet service provider does not provide you with the maximum supported speed, you will not experience that maximum speed. Maximum network speeds, if applicable, reflect combined supported speeds across wired and wireless clients. Maximum wireless signal rates are derived from IEEE 802.11 standard. Specifications assume wired Ethernet connection; your experienced speed may vary when connected to an eero device that is configured as a wireless extender. Coverage estimates are based on normal use conditions. Actual range and performance can vary, and maximum supported speeds may not be available to all customers, due to factors such as local regulations (including power limits), network configuration, interference, connected devices, device usage, building materials, and obstructions. Specifications are based on use of a Wi-Fi 6 or later generation client device that supports 160 MHz. For more information about eero performance, visit support.eero.com. Combining eero 6+ devices with older generation eero devices on the same network may result in reduced performance across the network.