Sony WF-1000XM4 User Manual

Getting Started

1. Remove the headphones from the charging case.
2. Turn on the headphones by pressing and holding the touch panel on both earbuds for 2 seconds.
3. Enable Bluetooth on your device and search for available devices.
4. Select "WF-1000XM4" from the list of devices to connect.
5. Once connected, you can start using your headphones to listen to music, make calls, and access voice assistants.

Using the Touch Controls

The Sony WF-1000XM4 headphones feature touch controls on both earbuds. Here's how to use them:

• Play/Pause: Tap once on the left or right earbud.
• Next Track: Tap twice on the right earbud.
• Previous Track: Tap three times on the right earbud.
• Volume Up: Tap twice on the left earbud.
• Volume Down: Tap three times on the left earbud.
• Answer/End Call: Tap once on the left or right earbud.
• Reject Call: Press and hold the left or right earbud for 2 seconds.
• Activate Voice Assistant: Tap and hold the left or right earbud for 2 seconds.

Charging the Headphones

To charge the headphones, place them in the charging case. The case supports both wired and wireless charging:

• Wired Charging: Connect the charging case to a power source using the provided USB cable.
• Wireless Charging: Place the charging case on a Qi-compatible wireless charging pad.

Sony WF-1000XM4 FAQ

How do I reset the headphones?

To reset the headphones, follow these steps:

1. Place the headphones in the charging case and close the lid.
2. Press and hold the button inside the charging case for 7 seconds.
3. The indicator light will flash red and then turn off, indicating that the headphones have been reset.

How do I update the firmware of the headphones?

To update the firmware, follow these steps:

1. Download and install the "Sony | Headphones Connect" app on your Android or iOS device.
2. Connect your headphones to your device via Bluetooth.
3. Open the app and follow the on-screen instructions to update the firmware.

What is the battery life of the headphones?

The Sony WF-1000XM4 headphones have a battery life of up to 8 hours with noise canceling enabled. The charging case provides an additional 16 hours of battery life, for a total of 24 hours of listening time.

Are the headphones water-resistant?

Yes, the Sony WF-1000XM4 headphones have an IPX4 water resistance rating, which means they are resistant to splashes and sweat.

How do I use the Speak-to-Chat feature?

The Speak-to-Chat feature automatically reduces the volume of your music when it detects your voice. To enable or disable this feature, open the "Sony | Headphones Connect" app, go to the settings, and toggle the Speak-to-Chat option.

Q: What is the noise-canceling technology used in the Sony WF-1000XM4 earbuds?
A: The Sony WF-1000XM4 earbuds feature industry-leading digital noise cancellation technology. The new Integrated Processor V1 cancels more noise than ever before, and the earbuds also have newly designed noise-sensing microphones and innovative Noise Isolation Earbud Tips for a more stable fit.

Q: Does the Sony WF-1000XM4 support voice calls?
A: Yes, the Sony WF-1000XM4 earbuds have precise Voice Pickup Technology that controls four microphones built into the headphones to pick up your voice clearly and precisely for hands-free calls. They also have beamforming microphones and a bone-conduction sensor that provide clear voice detection even in noisy environments.

Q: How long does the battery last on the Sony WF-1000XM4 earbuds?
A: The Sony WF-1000XM4 earbuds can last up to 8 hours on a single charge with noise canceling turned on, and you can store another 16 hours of charge in the case. This means you can enjoy a full 24 hours of listening time every time you leave the house. In addition, just a 5-minute quick charge gives you up to 60 minutes of playtime.

Q: Are the Sony WF-1000XM4 earbuds water-resistant?
A: Yes, the Sony WF-1000XM4 earbuds have an IPX4 water resistance rating, which means they are resistant to splashes and sweat.

Q: Can I customize sound settings on the Sony WF-1000XM4 earbuds?
A: Yes, you can customize sound settings using the “Sony | Headphones Connect” app for Android/iOS. This app features Smart Listening technology that allows you to control your ambient sound settings and adjust the sound levels to your liking.

Q: Do the Sony WF-1000XM4 earbuds support wireless charging?
A: Yes, the Sony WF-1000XM4 earbuds feature Qi technology for easy wireless charging. No cables are necessary.

Q: What is the weight of the Sony WF-1000XM4 earbuds?
A: The Sony WF-1000XM4 earbuds weigh 1.44 ounces.

Q: What is the model number of the Sony WF-1000XM4 earbuds?
A: The model number of the Sony WF-1000XM4 earbuds is WF1000XM4/B.

Q: Does the Sony WF-1000XM4 support multi-device pairing?
A: Yes, the Sony WF-1000XM4 earbuds can be paired with multiple devices at the same time, but they cannot be connected with multiple devices at the same time. The WF-1000XM4 does currently not support Multi-point Connection.

Q: What is the country of origin of the Sony WF-1000XM4 earbuds?
A: The Sony WF-1000XM4 earbuds are made in Malaysia.