Wallbox Pulsar Plus User Manual

Product Overview

The Wallbox Pulsar Plus is a versatile and compact charging solution for electric vehicles (EVs) and plug-in hybrid electric vehicles (PHEVs) with a Type 2 connector. It offers adjustable charging power up to 22 kW and comes with a 5 or 7-meter long Type 2 charging cable. The unit is equipped with Wi-Fi and Bluetooth for smart connectivity and can be used both indoors and outdoors due to its IP54 water and dust resistance rating.

Installation

Choose a suitable location for the Wallbox Pulsar Plus, considering proximity to your vehicle's charging port and connection to the power supply.
Mount the Wallbox on the wall using the provided screws and wall plugs, ensuring it is securely attached.
Connect the Wallbox to your home's electrical system. It is recommended that a certified electrician performs this step to comply with local regulations and safety standards.
Once installed, switch on the power supply to the Wallbox.

Getting Started

Download the myWallbox app on your smartphone and create an account.
Connect your smartphone to the Wallbox via Bluetooth or Wi-Fi to pair the device.
Follow the in-app instructions to configure your Wallbox settings, such as charging schedules and power limits.
Plug the charging cable into your vehicle's charging port to start charging.

Charging

To charge your EV or PHEV, simply connect the Type 2 plug to your vehicle. The Wallbox will automatically begin charging according to the settings you have configured in the myWallbox app. You can monitor the charging status and view real-time statistics through the app.

Troubleshooting Tips

Wi-Fi Connectivity Issues: If you experience instability with the Wi-Fi connection, try resetting the Wallbox by turning off the power supply for a few seconds and then turning it back on. Ensure that the Wi-Fi network signal is strong in the area where the Wallbox is installed.
Charging Does Not Start: Check that the charging cable is properly connected to both the Wallbox and the vehicle. Ensure that there is power to the Wallbox and that the vehicle is ready to receive a charge. If the issue persists, consult the vehicle's user manual for further guidance.
Wallbox LED Indicator is Red: A red LED indicator may signify a fault. Check the Wallbox's user interface for error messages and consult the myWallbox app for troubleshooting steps. If the issue is not resolved, contact Wallbox customer support.

Frequently Asked Questions (FAQ)

Is the Wallbox Pulsar Plus compatible with all electric vehicles?

Yes, the Wallbox Pulsar Plus is compatible with all EVs and PHEVs that use a Type 2 connector.

Can the Wallbox Pulsar Plus be installed outdoors?

Yes, the Wallbox Pulsar Plus is designed to withstand water and dust with its IP54 protection rating, making it suitable for outdoor installation.

How do I adjust the charging power?

You can adjust the charging power through the myWallbox app. The power can be set up to 22 kW depending on your vehicle's capability and your home's electrical installation.

What should I do if my Wallbox becomes unresponsive?

If the Wallbox is unresponsive, try resetting the unit by turning off the power supply for a few seconds and then turning it back on. If this does not resolve the issue, contact Wallbox customer support for assistance.

How can I ensure that charging my EV won't cause a power outage?

It is recommended to use a Wallbox energy meter, which will monitor your home's energy consumption and adjust the charging power accordingly to prevent overloading your electrical system.

Is the Wallbox Pulsar Plus easy to install?

The Wallbox Pulsar Plus is designed for easy installation, but it is recommended that a certified electrician performs the installation to ensure safety and compliance with local electrical codes.

Can I control the Wallbox Pulsar Plus remotely?

Yes, you can control and monitor the Wallbox Pulsar Plus remotely using the myWallbox app, which is available for both iOS and Android devices.

What do I do if the Wallbox's Wi-Fi connection is unstable?

If you experience Wi-Fi instability, try relocating your router or the Wallbox to ensure a stronger signal. If problems persist, consider using a dedicated Wi-Fi network for the Wallbox or contact Wallbox customer support for further assistance.

Can I use the Wallbox Pulsar Plus with solar panels?

Yes, the Wallbox Pulsar Plus is compatible with solar panel systems when used with a Wallbox energy meter, allowing you to charge your EV with solar energy.

What maintenance does the Wallbox Pulsar Plus require?

The Wallbox Pulsar Plus requires minimal maintenance. Regularly check for any physical damage and keep the unit clean from dust and debris. Always ensure that the software is up to date for optimal performance.

FAQ [continued]

Q: What is the power range of the Wallbox Pulsar Plus charger?
A: The Wallbox Pulsar Plus charger has adjustable power up to 7.4 kW.

Q: What type of cable does it come with?
A: It comes with a Type 2 charging cable.

Q: Does it have Wi-Fi and Bluetooth connectivity?
A: Yes, it has both Wi-Fi and Bluetooth connectivity.

Q: Is it compatible with all domestic installations and electric vehicles on the market?
A: Yes, it is compatible with all domestic installations and electric vehicles using a Type 2 connector.

Q: Can I monitor and schedule my charging sessions using an app?
A: Yes, you can monitor and schedule your charging sessions, view real-time statistics, and more using the myWallbox app.

Q: Can I install it indoors and outdoors?
A: Yes, it is suitable for both indoor and outdoor installations as it is resistant to water and dust with an IP54 protection rating.

Q: What is the maximum power capacity of the charger?
A: The charger has a maximum adjustable power capacity of up to 22 kW.

Q: Does it come with different cable length options?
A: Yes, it comes with a Type 2 charging cable in either 5 or 7 meters long.

Q: Is it compatible with Wallbox energy meters?
A: Yes, it is compatible with all Wallbox energy meters, allowing you to avoid power outages, unexpected energy bills, and charge your electric vehicle using solar panels.

Q: What are the dimensions and weight of the product?
A: The product dimensions are 8.2 cm x 16.3 cm x 16.6 cm, and it weighs 1000 grams.

Q: Is it available in other colors?
A: No, it is only available in black.

Q: Is it Energy Star certified?
A: Yes, it meets Energy Star specifications.

Q: What is the brand of the charger?
A: The brand of the charger is Wallbox.

Specifications

Brand	Wallbox
Category	Auto et Moto > Outils et dépannage > Équipements garage et atelier > Équipement de charge véhicule électrique > Stations de charge
Marque	Wallbox
Couleur	Noir
Dimensions du produit	8,2P x 16,3l x 16,6H centimètres
Poids de l'article	1000 Grammes
Spécifications respectées	Energy Star
Color	Noir
Weight	1000 Grammes

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