BENGOO G9700 Gaming Headset User Manual

Table of Contents

1. Package Contents
2. Headset Overview
3. Connecting the Headset
4. Using the In-line Controls
5. Troubleshooting Tips
6. Frequently Asked Questions (FAQs)

1. Package Contents

• BENGOO G9700 Gaming Headset
• 3.5mm Audio Splitter
• User Manual

2. Headset Overview

• 50mm Driver Units
• 720° Noise Isolating Microphone
• In-line Volume Control
• White LED Lights
• Adjustable Earmuffs
• 3.5mm Connector and USB Connector

3. Connecting the Headset

To connect the BENGOO G9700 Gaming Headset to your device, follow these steps:

1. Insert the 3.5mm connector into the headphone jack of your device (PS4, PS5, Xbox One, PC, Nintendo Switch, etc.).
2. If you are using the headset with a PC, use the included 3.5mm audio splitter to separate the audio and microphone connections. Connect the green plug to the audio output and the pink plug to the microphone input on your PC.
3. Connect the USB connector to a USB port on your device or a USB power source to enable the white LED lights.

4. Using the In-line Controls

The in-line control panel on the headset cable includes the following functions:

• Volume Slider: Adjust the headset volume by sliding the control up or down.
• LED On/Off Switch: Turn the white LED lights on or off by toggling the switch.
• Mute Mic Switch: Quickly mute or unmute the microphone by flipping the switch.

5. Troubleshooting Tips

• If you cannot hear any sound, make sure the 3.5mm connector is fully inserted into your device's headphone jack, and the volume slider on the in-line control is not set to the lowest level.
• If the microphone is not working, check if the mute mic switch on the in-line control is not set to mute. Also, ensure the pink plug is connected to the microphone input on your PC when using the audio splitter.
• If the white LED lights are not working, make sure the USB connector is properly connected to a USB port or power source.

6. Frequently Asked Questions (FAQs)

Q: Can I use this headset with an old version Xbox One controller?

A: Yes, you can use the BENGOO G9700 Gaming Headset with an old version Xbox One controller. However, you will need an extra Microsoft Adapter (not included) to connect the headset to the controller.

Q: Is the USB connector required for audio and microphone functionality?

A: No, the USB connector is only for powering the white LED lights. The audio and microphone functions are provided through the 3.5mm connector.

Q: Can I use this headset with my mobile phone?

A: Yes, you can use the BENGOO G9700 Gaming Headset with your mobile phone as long as it has a 3.5mm headphone jack. If your phone does not have a headphone jack, you may need an adapter to connect the headset.

Q: Are the white LED lights always on when the USB connector is plugged in?

A: No, you can turn the white LED lights on or off using the LED On/Off switch on the in-line control panel.

Q: How do I adjust the fit of the headset?

A: The BENGOO G9700 Gaming Headset features an adjustable headband and earmuffs to ensure a comfortable fit for various head shapes. To adjust the fit, gently pull or push the headband until it fits comfortably around your head.

Q: What devices are compatible with the BENGOO G9700 Gaming Headset?
A: The BENGOO G9700 Gaming Headset is compatible with PS4, PS5, Xbox One, PC, Nintendo Switch, Nintendo 3DS, Laptop, Tablet, iPad, Computer, Mobile Phone, Nintendo 64, GameCube, Game Boy and Xbox 360. Please note that you need an extra Microsoft Adapter (Not Included) when connecting with an old version Xbox One controller.

Q: Does the headset have LED lights?
A: Yes, the headset has cool white LED lights that could better highlight your gaming atmosphere. Please note that the USB plug is only for the LED lights.

Q: Is the microphone noise-canceling?
A: Yes, the 720° noise isolating microphone of the G9700 headset owns a noise reduction chip which can transmit high-quality communication with its premium noise-canceling feature.

Q: Is the headset comfortable to wear for long periods of time?
A: Yes, the skin-friendly and breathable earmuff can reduce hearing impairment and heat and offer a perfect using experience for you. The adjustable headband and comfortable leatherette ear cups allow for long-time wearing without fatigue.

Q: Does the headset have in-line controls?
A: Yes, the in-line control includes volume+/- button, LED light adjustment and one-key mute which makes your using more convenient and easier without interrupting your gaming.

Q: Does the headset have 3D surround sound?
A: Yes, the G9700 headset has 3D immersive surround sound with clear sound operating strong bass, splendid ambient noise isolation and high precision 50mm magnetic neodymium driver which delivers particularly clear sound with full dynamic range and rich bass.

Q: What is included in the package?
A: The package includes a Bengoo G9700 Premium Gaming Headset - White compatible with PS4, PS5, PC, Xbox One Controller, Laptop, Mac, Nintendo Switch, and a splitter for PC.

Q: Are the LED lights rechargeable?
A: No, the LED lights have to be plugged into the system as it is not rechargeable.

Q: Does the headset come with a warranty?
A: The warranty may vary depending on the seller. It is recommended to contact the company on the box for any issues or concerns.