User Manual for Tile Pro (2022) - 2-Pack

Getting Started

1. Unbox your Tile Pro (2022) devices and ensure they each contain a pre-installed CR2032 battery.
2. Download the Tile app on your iOS or Android device from the App Store or Google Play Store.
3. Open the Tile app and create an account or log in if you already have one.
4. Follow the in-app instructions to pair your Tile Pro with your smartphone via Bluetooth.
5. Attach your Tile Pro to the items you want to keep track of, such as keys, bags, or luggage.

Using Your Tile Pro

Finding Your Items

• If your item is within the 120m Bluetooth range, open the Tile app, select the Tile you want to find, and tap 'Find' to make your Tile Pro ring.
• If you are outside Bluetooth range, check the last known location of your item on the Tile app's map.
• If you have misplaced your phone, double-press the button on your Tile Pro to make your phone ring, even if it's on silent.

Sharing Your Tile

• In the Tile app, select the Tile you want to share.
• Tap the 'Options' menu and choose 'Share with' to add another user.
• The shared user will need to download the Tile app and create an account to see the Tile's location.

Troubleshooting Tips

• If your Tile Pro isn't ringing, ensure it is within the Bluetooth range and that your phone's Bluetooth is on.
• Check if the Tile Pro's battery needs replacement if it's been in use for over a year or if the Tile isn't working as expected.
• Ensure your Tile app is up-to-date with the latest version for optimal performance.
• Restart your smartphone if the Tile app isn't detecting your Tile Pro.
• If you're experiencing issues with location accuracy, ensure your phone's location services are enabled for the Tile app.

Frequently Asked Questions (FAQs)

Is Tile Pro compatible with voice assistants?

Yes, Tile Pro works with Alexa and Google Assistant. However, functionality may vary, and you should check the current compatibility status in the respective voice assistant's skills or actions directory.

Can I replace the battery on the Tile Pro?

Yes, the Tile Pro (2022) has a user-replaceable CR2032 battery.

What is the range of the Tile Pro?

The Tile Pro has a Bluetooth range of up to 120 meters in an open area without obstructions.

How do I know if my Tile Pro is compatible with my smartphone?

Tile Pro is compatible with most iOS and Android devices. Check the compatibility on the Tile website or the app description in the App Store or Google Play Store.

What happens if I lose an item that is out of Bluetooth range?

If your item is out of Bluetooth range, you can view its last known location on the Tile app's map. You can also enlist the help of the Tile community to find your lost item.

Does Tile Pro require a subscription?

Basic functionality is available without a subscription. However, Tile offers premium services with additional features for a fee.

How durable is the Tile Pro?

Tile Pro is designed to be durable, but it is made of plastic and should be handled with care. It is not waterproof, so avoid exposing it to water.

Can I use Tile Pro to find my phone?

Yes, you can use Tile Pro to find your phone by double-pressing the button on the Tile, which will cause your phone to ring if it is within range.

Is there a delay in location updates for the Tile Pro?

There can be a variable delay in location updates depending on several factors, including Bluetooth connectivity and app performance. Ensure you have the latest version of the Tile app for the best experience.

Is the Tile Pro's sound loud enough to hear?

The Tile Pro features a loud ring that can be heard even when it's inside a bag. However, sound may be muffled if the Tile Pro is covered or in a noisy environment.

How do I contact Tile if my device is not working properly?

You can contact Tile customer support through their website or the Tile app for assistance with any issues.

Q: What is the range of the Tile Pro (2022) Bluetooth tracker?
A: The Tile Pro has a range of up to 120 meters in Bluetooth range.

Q: Is the Tile Pro compatible with Alexa and Google Smart Home?
A: Yes, the Tile Pro is compatible with both Alexa and Google Smart Home.

Q: Can I use the Tile Pro with iOS and Android devices?
A: Yes, the Tile Pro is compatible with both iOS and Android devices.

Q: What is included in the package?
A: The package includes a set of 2 Tile Pro Bluetooth trackers in black and white colors.

Q: Is there a warranty for the Tile Pro?
A: Yes, there is a 2-year manufacturer's warranty for the Tile Pro.

Q: How long does the battery last?
A: The battery life of the Tile Pro is approximately 12 months. The battery can be easily replaced.

Q: What are the dimensions of the Tile Pro?
A: The dimensions of the Tile Pro are 5.88 x 3.36 x 0.77 cm, and it weighs 14.17 grams.

Q: Can I use the Tile Pro to find my phone?
A: Yes, you can use the Tile Pro to find your phone by double-pressing the button on the tracker.

Q: Can I share my Tile Pro with someone else?
A: Yes, you can share your Tile Pro with others through the Tile app.

Q: Is the Tile Pro waterproof?
A: The Tile Pro is not waterproof, but it is water-resistant to some extent.

Q: Can I replace the battery in the Tile Pro?
A: Yes, the battery in the Tile Pro is replaceable. It uses 2 lithium metal batteries.

Q: Does the Tile Pro have GPS tracking?
A: No, the Tile Pro does not have GPS tracking. It uses Bluetooth technology for tracking.