User Manual for TILE Pro (2022) Bluetooth Item Finder

Getting Started

• Open the packaging and take out your TILE Pro.
• Ensure the included CR2032 battery is installed in the device.
• Download the TILE app on your iOS or Android device from the App Store or Google Play Store.
• Turn on Bluetooth on your smartphone.
• Open the TILE app and follow the on-screen instructions to pair your TILE Pro with your smartphone.

Using Your TILE Pro

Finding Your Items

• To locate an item that is within the 120m Bluetooth range, open the TILE app and select the TILE Pro you wish to find.
• Tap the ‘Find’ button to make your TILE Pro ring.
• If your TILE Pro is out of Bluetooth range, check the app for its last known location on a map.

Finding Your Phone

• Double press the button on your TILE Pro to make your phone ring, even if it is on silent mode.

Enlisting Help from the TILE Network

• If your item is lost, you can anonymously enlist the help of the TILE community in your search.
• Activate the 'Notify When Found' feature in the app to be alerted when your TILE Pro is detected by the network.

Compatibility with Smart Home Devices

• Your TILE Pro can be integrated with smart home devices like Amazon Alexa, Google Assistant, and Siri.
• Set up this feature through the TILE app and follow the instructions to connect your TILE Pro to your smart home device.

Troubleshooting Tips

App Issues

• If the TILE app is not functioning properly, try uninstalling and reinstalling the app.
• After reinstallation, restart your smartphone.
• Ensure that your smartphone’s Bluetooth connection is active and working.

Device Not Ringing

• Check if the TILE Pro battery is correctly installed and has power.
• Ensure your TILE Pro is within the Bluetooth range of your smartphone.
• If the TILE Pro is in a noisy environment, try moving to a quieter area to hear the ringtone better.

Connection Issues

• Ensure that your TILE Pro is not connected to another device.
• Try resetting your TILE Pro by removing and reinserting the battery.

Frequently Asked Questions (FAQ)

Can the battery be replaced?

Yes, the TILE Pro features a user-replaceable CR2032 battery which should last up to 1 year depending on usage.

Is the TILE Pro waterproof?

The TILE Pro has a water resistance rating of IP67, which means it can withstand immersion in water up to 1 meter for up to 30 minutes.

Does the TILE Pro have GPS?

No, the TILE Pro does not have GPS. It uses Bluetooth technology to help you find your items.

What is the range of the TILE Pro?

The TILE Pro has a Bluetooth range of up to 120 meters in open space without any obstructions.

Can I use TILE Pro with Alexa or Google Home?

Yes, TILE Pro is compatible with Amazon Alexa and Google Home. You can use voice commands to find your items with your TILE Pro.

Is there a subscription service available?

Yes, TILE offers a Premium subscription that provides additional features such as Smart Alerts and free battery replacement.

What should I do if my TILE Pro is not working?

If your TILE Pro is not working, check the battery, restart your phone, and ensure the TILE app is up to date. If issues persist, contact TILE customer support for assistance.

Can I track my TILE Pro if it is not connected to my phone?

If your TILE Pro is out of Bluetooth range, you can view its last known location on the map in the TILE app. If another TILE user comes within range of your TILE Pro, you will be notified of its new location.

How do I contact TILE customer support?

You can reach TILE customer support through their official website or the help section within the TILE app.

Q: What is the Tile Pro (2022)?
A: The Tile Pro (2022) is a powerful Bluetooth item tracker that helps you keep track of your belongings. Its sleek and professional design makes it easy to attach to keys, bags, or luggage. You can use the free Tile app to find your items.

Q: How does it work?
A: You can use the Tile app to make your Tile ring when it's within Bluetooth range or ask your smart home device to find it for you. If you're out of Bluetooth range, you can use the app to see the last known location of your Tile on a map. You can also double press the button on your Tile to make your phone ring, even if it's on silent mode.

Q: Can I get help finding my lost items?
A: Yes, you can ask for help from the Tile Network. If your Tile is lost, you can add your contact information so that someone who scans the QR code on your lost Tile can contact you.

Q: Is it compatible with smartphones and voice assistants?
A: Yes, the Tile app is compatible with iOS and Android devices. The Tile Pro also works with Amazon Alexa, Google Assistant, and Siri.

Q: What are the technical specifications?
A: The Tile Pro is water-resistant (IP67 rating) and has a replaceable battery that lasts up to 1 year. It has a Bluetooth range of up to 120 meters.

Q: Are there any additional features in the premium version?
A: By upgrading to the premium version, you can receive proactive Smart Alert notifications when you leave something behind. You also get free battery replacements and other exclusive features.

Q: Are there any troubleshooting tips?
A: If you experience any issues with the app, try uninstalling and reinstalling it, then restart your phone. Also, make sure that your Bluetooth connection is functioning properly.

Q: What is included in the package?
A: The package includes 1 Tile Pro (2022) item tracker. The batteries are included and replaceable.

Q: Is there a warranty?
A: The manufacturer provides a 2-year warranty.

Q: What are the dimensions and weight of the product?
A: The product dimensions are 5.88 x 3.36 x 0.77 cm, and it weighs 14.17 grams.

Q: What is the average customer rating?
A: The average customer rating is 4.0 out of 5 stars based on 13,742 ratings.

Q: Is there any information about the availability of spare parts?
A: Information about the availability of spare parts is currently unavailable.

Q: When was it first available on Amazon.fr?
A: It was first available on October 12, 2021.

Q: What is the ASIN (Amazon Standard Identification Number)?
A: The ASIN is B09B2WLRWX.

Q: Can you provide more details about the product category and brand?
A: The Tile Pro (2022) falls under the category of High-Tech > GPS et accessoires > Localisateurs d’objets. It is manufactured by Tile.