SuperEQ S1 Hybrid Active Noise Cancelling Headphones User Manual

Package Contents

• SuperEQ S1 Hybrid Active Noise Cancelling Headphones
• 3.5mm AUX Cable
• USB-C Charging Cable
• Airplane Adapter
• Carrying Pouch
• User Manual

Charging Your Headphones

1. Connect the USB-C charging cable to the charging port on the headphones.
2. Connect the other end of the cable to a USB power source (computer, wall charger, power bank, etc.).
3. The LED indicator will turn red during charging and turn off when fully charged.
4. It takes approximately 2 hours to fully charge the headphones.

Powering On/Off

• To power on: Press and hold the power button for 3 seconds. The LED indicator will flash blue and a voice prompt will say "Power On."
• To power off: Press and hold the power button for 3 seconds. The LED indicator will turn off and a voice prompt will say "Power Off."

Pairing with Bluetooth Devices

1. Ensure the headphones are powered off.
2. Press and hold the power button for 5 seconds to enter pairing mode. The LED indicator will flash blue and red, and a voice prompt will say "Pairing."
3. Enable Bluetooth on your device and search for available devices.
4. Select "SuperEQ S1" from the list of available devices to connect.
5. Once connected, the LED indicator will flash blue and a voice prompt will say "Connected."

Multi-Point Connection (Connecting to Two Devices)

1. Follow the steps in "Pairing with Bluetooth Devices" to connect the headphones to the first device.
2. Turn off Bluetooth on the first device.
3. Repeat the pairing process to connect the headphones to the second device.
4. Turn on Bluetooth on the first device and select "SuperEQ S1" to reconnect.

Using Active Noise Cancelling (ANC) Mode

• Press the ANC button to turn on ANC mode. The LED indicator on the ANC button will turn green.
• Press the ANC button again to turn off ANC mode. The LED indicator on the ANC button will turn off.

Using Ambient Sound (Transparency) Mode

• Press and hold the ANC button for 1-2 seconds to activate Ambient Sound mode.
• Press and hold the ANC button for 1-2 seconds again to exit Ambient Sound mode.

Controlling Music Playback and Calls

• Play/Pause: Press the power button once.
• Next Track: Press the "+" button once.
• Previous Track: Press the "-" button once.
• Volume Up: Press and hold the "+" button.
• Volume Down: Press and hold the "-" button.
• Answer/End Call: Press the power button once.
• Reject Call: Press and hold the power button for 2 seconds.

Troubleshooting Tips

• If the headphones are not powering on, ensure they are charged.
• If the headphones are not connecting to a device, ensure Bluetooth is enabled on the device and the headphones are in pairing mode.
• If the headphones are not charging, try a different USB power source or USB-C cable.
• If the audio quality is poor, ensure the headphones are within range of the connected device and there are no obstacles interfering with the Bluetooth signal.
• If the headphones feel tight, adjust the headband and earcups for a more comfortable fit.

Frequently Asked Questions

Can I use the headphones while charging?

Yes, you can use the headphones while charging, but it is recommended to disconnect them from the charger during use to ensure optimal performance and battery life.

How do I reset the headphones to factory settings?

There is no specific reset function for the SuperEQ S1 headphones. To disconnect the headphones from a device, simply turn off Bluetooth on the connected device, or unpair the headphones from the device's Bluetooth settings.

Can I use the headphones with a non-Bluetooth device?

Yes, the SuperEQ S1 headphones support wired connections using the included 3.5mm AUX cable. Simply connect the cable to the headphones and your non-Bluetooth device.

Are the headphones waterproof?

The SuperEQ S1 headphones have an IPX4 water resistance rating, which means they are protected against splashes of water from any direction. However, they are not fully waterproof and should not be submerged in water.

How long does the battery last on a single charge?

The SuperEQ S1 headphones have a playtime of up to 45 hours (at 60% volume) in Bluetooth mode. The actual battery life may vary depending on usage, settings, and environmental conditions.

Q: Is the product Apple compatible?
A: They work great with my Apple iPhone!

Q: Can these be used on a DVD player?
A: If the DVD player has a headphone jack, then yes because the headphones have an auxiliary jack to plug in headphones. If the DVD player is Bluetooth capable, then I think so but not certain.

Q: What about the bass effect of this product? Most active noise cancelling headphones have poor bass effects.
A: SuperEQ has developed bass compensation technology to ensure that you can freely enjoy the most authentic bass effect of each song in any situation.

Q: Ear size- What is the maximum ear size that will fit?
A: The headphone cups are three inches in diameter. You don’t need to cover your full ear but need to make a seal with the foam rubber padding that is quite thick over your ear canal. If you have any concerns about fit, we suggest trying them out and seeing if they work for you.

Q: How long does the battery last?
A: You can enjoy 45 hours of playing time after two hours of charging, and the high-quality lithium-ion battery can play for 45 hours (volume 60%) in Bluetooth mode, so you can enjoy music to your heart's content.

Q: Are these headphones comfortable to wear for long periods of time?
A: SuperEQ headphones are designed with earpads equipped with true protein memory foam, which can be naturally adjusted to fit any sized head. The ear-cups can be rotated both left and right, it can be folded flat and put into the designed pouch when on the move. However, we suggest that each earphone use time should not exceed 1 hour, give your ears time to relax.

Q: Can these headphones connect to multiple devices at once?
A: Yes, SuperEQ S1 Bluetooth headphones can be connected to 2 devices at once for easy switching between devices.

Q: What is the noise reduction depth of these headphones?
A: The maximum reduction of noise is 33db, and most of the noise eliminated is low-frequency noise.