Motorola Bluetooth Earpiece HK385 User Manual

Package Contents

• Motorola HK385 Bluetooth Earpiece
• Three soft rubber ear caps (small, medium, large)
• USB Type-C charging cable
• Quick-start guide

Getting Started

1. Choose the appropriate size of soft rubber ear cap for your comfort and optimal fit.
2. Attach the ear cap to the earpiece.
3. Charge the earpiece using the provided USB Type-C charging cable. Connect the cable to the earpiece and a power source, such as a computer or a wall charger. A full charge takes approximately 2 hours.

Pairing the Earpiece with Your Device

1. Ensure that your device's Bluetooth is turned on.
2. Press and hold the power button on the earpiece for 3 seconds to turn it on. You will hear a "power on" notification.
3. Continue to hold the power button for another 3 seconds to enter pairing mode. You will hear a "pairing" notification.
4. On your device, search for available Bluetooth devices and select "Motorola HK385" from the list.
5. Once connected, you will hear a "connected" notification.

Using the Earpiece

1. Answer a call: Lightly touch the Multi-Function Button (MFB) on the earpiece.
2. End a call: Lightly touch the MFB again.
3. Reject an incoming call: Quickly touch the MFB twice.
4. Activate voice assistant: Press and hold the MFB for 3 seconds.
5. Adjust volume: Press the volume control button on the earpiece. Press the top part to increase the volume and the bottom part to decrease the volume.
6. Mute/unmute: Press and hold the volume control button for 2 seconds.

Troubleshooting Tips

• If you experience difficulty pairing the earpiece with your device, ensure that your device's Bluetooth is turned on and that the earpiece is in pairing mode. You may need to turn off the earpiece and repeat the pairing process.
• If the MFB is not responding, ensure that your fingers are clean and dry. Greasy or wet fingers may cause the touch-sensitive button to be unresponsive.
• If you are unable to adjust the volume using the volume control button, try using the volume controls on your device instead.
• If the earpiece is not holding a charge or is not charging to 100%, try using a different charging cable or power source. If the problem persists, consider contacting Motorola customer support for assistance.

Frequently Asked Questions

How long does the battery last on a full charge?

The battery lasts for up to 7 hours on a full charge, depending on usage.

What is the range of the earpiece?

The earpiece has a range of up to 40 feet.

Is the earpiece water-resistant?

Yes, the earpiece is IPX4 water-resistant.

Can I use this earpiece with multiple devices?

Yes, the earpiece supports multipoint connectivity, allowing you to connect it to multiple devices simultaneously.

Does the earpiece announce caller ID names?

No, the earpiece announces "Incoming Call" instead of caller ID names.

Can I use this earpiece to listen to music?

Yes, the earpiece supports media audio playback.

Q: What is the brand and model of this Bluetooth earpiece?
A: The brand is Motorola Sound and the model is HK385.

Q: What features does this Bluetooth earpiece have?
A: This Bluetooth earpiece has touch/voice controls, noise suppression, IPX4 sweat resistance, multipoint connectivity, and a range up to 40ft. It also has a 7-hour battery life and comes with three sizes of soft rubber ear caps for all-day comfort.

Q: Can you answer calls with this Bluetooth earpiece?
A: Yes, you can easily answer calls with the built-in microphone for crystal clear calls.

Q: Is this Bluetooth earpiece suitable for professionals on-the-go?
A: Yes, this Bluetooth earpiece is designed for professionals on-the-go with its comfortable fit and hands-free calling features.

Q: What is included in the package?
A: The package includes the mono headset, three soft rubber ear caps for a tailored fit, one USB type-C charging cable, and a quick-start guide.

Q: Does this Bluetooth earpiece have caller ID?
A: Yes, it announces the name of the caller.

Q: Can you use this Bluetooth earpiece for both left and right ears?
A: Yes, the ear hook can detach and swap orientation for either left or right ear use.

Q: How loud is the sound on this Bluetooth earpiece?
A: The sound is loud enough as long as it's charged at 100%.

Q: Does this Bluetooth earpiece announce the number calling you?
A: No, it does not announce the number calling you.

Q: Does this Bluetooth earpiece have a voice command for remaining battery life?
A: No, it does not have a voice command for remaining battery life. However, it will say "low battery" about 10 minutes before going off.