Ring Spotlight Cam Plus User Manual

Getting Started

• Before installation, charge the included battery using the provided charging cable, even if you plan to use the plug-in option.
• Download the Ring app from your device's app store and create an account or log in if you already have one.
• Follow the in-app instructions to set up your device. This will include scanning the QR code on your camera.

Installation

1. Choose a location: Select an outdoor location within reach of an electrical outlet and within your Wi-Fi network's range.
2. Mount the bracket: Use the included installation hardware to secure the mounting bracket to your chosen surface.
3. Attach the camera: Slide the camera onto the mounting bracket and adjust the angle as needed.
4. Secure the camera: Tighten the security screw to ensure the camera is firmly in place.
5. Provide power: Plug the camera into the electrical outlet using the provided USB-C power adapter.

Using Your Camera

• Live View: Access the camera's live feed anytime through the Ring app to monitor your home in real-time.
• Two-Way Talk: Use the Ring app to communicate with visitors through the camera's built-in speaker and microphone.
• Customizable Motion Zones: In the Ring app, define specific areas for the camera to monitor and ignore others to reduce false alerts.
• Security Siren: Activate the siren through the app to deter intruders.
• Color Night Vision: The camera automatically switches to night vision with color in low-light conditions.
• Works with Alexa: Pair the camera with Alexa to receive announcements and control it with your voice.

Troubleshooting Tips

1. If the camera is not powering on, ensure the outlet is working and the USB-C power adapter is securely connected.
2. For connectivity issues, check your Wi-Fi network's strength at the camera's location and restart your router if necessary.
3. If motion detection is not working properly, adjust the sensitivity and motion zones in the Ring app.
4. For poor video quality, ensure your Wi-Fi network meets the minimum upload speed of 2 Mbps.
5. If the camera is offline, try removing and reinstalling the device in the Ring app.
6. For issues with the security siren or two-way talk, check the volume settings on your mobile device and in the Ring app.

Frequently Asked Questions (FAQ)

Do I need a Ring Protect Plan to use the camera?

While the camera has many features that work without a subscription, a Ring Protect Plan (sold separately) allows you to record all your videos, review what you missed for up to 180 days, and share videos and photos.

Can I use the camera without plugging it in?

The camera is designed to be plugged in for continuous power, but it can also be powered by batteries if you purchase the Quick Release Battery Pack separately. Keep in mind that some features may be limited when using battery power.

How do I change the motion detection settings?

You can customize motion zones and sensitivity within the Ring app. Navigate to your camera's settings, select 'Motion Settings,' and adjust the zones and sensitivity sliders as needed.

Will the camera work in extreme temperatures?

The camera is weather-resistant and designed to operate in temperatures ranging from -4°F to 120°F (-20°C to 48.5°C).

What should I do if the camera's night vision is not working?

Ensure that the Color Night Vision setting is enabled in the Ring app. If the issue persists, check for obstructions or sources of light interference.

How do I talk to someone through the camera?

Open the Live View in the Ring app and use the 'Talk' button to communicate using the camera's two-way audio feature.

Can I install the camera myself?

Yes, the camera is designed for easy DIY installation, and the average install time is 5 to 10 minutes. However, if you're not comfortable with installation, you may consider hiring a professional.

What is included in the box?

The box includes the Spotlight Cam Plus (Plug-in), a mounting bracket, installation hardware, a USB-C power adapter, a user manual, and a security sticker.

Is there a warranty?

The camera comes with a one-year limited warranty. For more details, refer to the warranty information included with your device.

How do I receive software security updates?

This device receives guaranteed software security updates until at least four years after the device is last available for purchase on our websites. Check the Ring Control Center for updates specific to your device.

Q: What are the key features of the Ring Spotlight Cam Plus?

A: The key features of the Ring Spotlight Cam Plus include:

1. Wide-angle, 1080p HD video with Color Night Vision: Watch over your home day or night in high-definition video with color night vision.

2. Motion-activated LED spotlights: Two motion-activated LED spotlights turn on when they detect motion, providing additional visibility and security.

3. Built-in security siren: Sound the built-in security siren with just a few taps on the app to deter intruders.

4. Customizable motion zones: Choose exactly what areas your camera covers with customizable motion zones, so you only get notified about what matters most.

5. Plug-in power: The camera can be plugged into standard outlets for nonstop power, ensuring continuous operation.

6. Two-Way Talk: Speak to visitors on camera using the built-in microphone and speaker, allowing for easy communication from anywhere.

7. Ring Protect Plan compatibility: With a Ring Protect Plan subscription (sold separately), you can record all your videos, review missed events for up to 180 days, and share videos and photos.

8. Alexa compatibility: Works with Alexa devices to provide audio announcements when motion is detected and allows you to see, hear, and speak to people on camera using select Echo and Fire TV devices.

Q: What are the specifications of the Ring Spotlight Cam Plus?

A: The specifications of the Ring Spotlight Cam Plus are as follows:

- Brand: Ring
- Category: Amazon Devices
- Dimensions: 3.0 in x 3.2 in x 5.0 in (76.40mm x 80.50mm x 126.25mm)
- Color: Black, White
- Generation: 1st Gen - 2022 release
- Video: 1080p HD Video, Live View, Color Night Vision
- Motion detection: Advanced Motion Detection with Customizable Motion Zones
- Field of view: 140° horizontal
- Siren: Remote-activated security siren
- Audio: Two-way audio with noise cancellation
- Works with Alexa: Illuminates and sends announcements to Echo devices whenever motion is detected, and lets you see, hear, and speak to people on camera with select Echo and Fire TV devices.
- Power: Plug-in USB-C Power Adapter (19.7 feet long)
- Dual power mode: Dynamic switching between plug-in and battery power modes (requires purchase of Quick Release Battery Pack)
- Internet requirements: Requires a minimum upload speed of 2 Mbps for optimal performance
- Connectivity: 802.11 b/g/n Wi-Fi connection @ 2.4 GHz
- Average install time: 5 to 10 minutes
- Operating conditions: -4°F to 120°F (-20°C to 48.5°C), Weather Resistant
- Setup requirements: Vertical or horizontal surface for mounting
- Box includes: Spotlight Cam Plus (Plug-in), Mounting Bracket, Installation Hardware, USB-C Power Adapter, User Manual, Security Sticker
- Ring Protect Plan: Your Ring videos in the cloud are stored temporarily, up to 180 days. Changing your video storage time will only affect videos that are recorded after you adjust your storage time setting. Check Ring Protect Subscription Plans for more information. Snapshot Capture photos in the cloud are stored for up to 7 days.
- Warranty: One-year limited warranty.
- Software security update: This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites.

Q: Can I use the Ring Spotlight Cam Plus with a Ring Protect Plan?

A: Yes, the Ring Spotlight Cam Plus is compatible with a Ring Protect Plan (subscription sold separately). With a Ring Protect Plan, you can record all your videos, review missed events for up to 180 days, and share videos and photos.

Q: Is the Ring Spotlight Cam Plus compatible with Alexa devices?

A: Yes, the Ring Spotlight Cam Plus works with Alexa devices. It can send audio announcements to Echo devices whenever motion is detected and allows you to see, hear, and speak to people on camera using select Echo and Fire TV devices.

Q: What is the power source for the Ring Spotlight Cam Plus?

A: The Ring Spotlight Cam Plus can be powered by plugging it into standard outlets using the provided USB-C Power Adapter (19.7 feet long). It also has a dual power mode that allows for dynamic switching between plug-in and battery power modes (requires purchase of Quick Release Battery Pack).

Q: What are the operating conditions for the Ring Spotlight Cam Plus?

A: The Ring Spotlight Cam Plus can operate in temperatures ranging from -4°F to 120°F (-20°C to 48.5°C). It is weather-resistant and designed to withstand various weather conditions.

Q: How long does it take to install the Ring Spotlight Cam Plus?

A: On average, it takes about 5 to 10 minutes to install the Ring Spotlight Cam Plus. The installation process is straightforward and can be easily done by following the provided user manual.

Q: What is included in the box when purchasing the Ring Spotlight Cam Plus?

A: The box includes the following items:

- Spotlight Cam Plus (Plug-in)
- Mounting Bracket
- Installation Hardware
- USB-C Power Adapter
- User Manual
- Security Sticker

Q: What is the warranty period for the Ring Spotlight Cam Plus?

A: The Ring Spotlight Cam Plus comes with a one-year limited warranty.