User Manual for Bluetooth Headphones True Wireless Earbuds

Package Contents

• Bluetooth Headphones (2)
• Charging Case (1)
• Charging Cable (1)
• User Manual (1)
• Ear Caps (6) - S/M/L One pair each

Getting Started

1. Charge the earbuds and charging case using the included charging cable. Connect the cable to the charging case and a USB power source.
2. Select the appropriate size of ear caps for your ears to ensure a comfortable and secure fit.
3. Power on your Bluetooth-enabled device and ensure Bluetooth is enabled.
4. Take the earbuds out of the charging case. They will turn on and pair automatically.
5. On your Bluetooth device, search for available devices and select "HBQ-Q82TWS" to connect.
6. Once connected, the earbuds will automatically reconnect to the last paired device when turned on.

Touch Controls

• Play/Pause: Tap once
• Next Song: Tap twice
• Previous Song: Tap three times
• Answer/End Call: Tap once
• Reject Call: Tap twice
• Activate Siri: Press and hold for 2 seconds, release after the beep sounds
• Deactivate Siri: Tap once

Troubleshooting

Earbuds Not Pairing or Connecting

1. Ensure the earbuds are fully charged.
2. Remove any obstacles between the earbuds and your Bluetooth device.
3. Restart your Bluetooth device and try connecting again.
4. If the issue persists, reset the earbuds by following the instructions below.

Resetting the Earbuds

1. Delete the pairing information for "HBQ-Q82TWS" from your Bluetooth device.
2. Take the earbuds out of the charging case without connecting them to your device.
3. Double-tap and hold on both earbuds for 3 seconds. A light should appear.
4. Place the earbuds back into the charging case, then take them out again.
5. Turn on your device's Bluetooth and search for available devices. The earbuds should appear in the list.

Low Sound Quality or Connectivity Issues

1. Ensure the earbuds and your Bluetooth device are within the 33 feet (10 meters) range.
2. Check for any obstacles or interference between the earbuds and your device.
3. Ensure the earbuds are fully charged.
4. Try resetting the earbuds as described above.

Frequently Asked Questions

Can I use the earbuds independently?

Yes, you can use either the left or right earbud independently for music playback or phone calls.

How long does the battery last on a single charge?

When fully charged, the earbuds can provide up to 5 hours of continuous music playback or phone calls. The charging case can charge the earbuds approximately 15 times, providing extended battery life for long trips or extended use.

Are the earbuds waterproof?

Yes, the earbuds have an IPX7 waterproof rating, which means they can withstand rain, sweat, and splashes. However, they should not be used in places with high water vapor, such as saunas or bathrooms.

Can I use the charging case to charge my phone?

Yes, the charging case has a 3500mAh battery and an output port that can be used to charge your phone in case of an emergency. However, it is recommended to use this feature only in emergencies as it may affect the charging case's battery life.

Q: What is the Bluetooth version of these earbuds?
A: The Bluetooth version is 5.1+EDR.

Q: How long can I use these earbuds on a single charge?
A: You can use them for about 5 hours on a single charge.

Q: How long does it take to fully charge the earbuds?
A: It takes about 1.5 hours to fully charge the earbuds.

Q: What is the battery capacity of the earbuds and charging case?
A: The earbuds have a battery capacity of 50mAh, while the charging case has a battery capacity of 3500mAh.

Q: Are these earbuds waterproof?
A: Yes, they are waterproof with an IPX7 rating, which means they can withstand rain and sweat during exercise.

Q: How many times can I charge the earbuds with the charging case?
A: You can charge the earbuds approximately 15 times with the 3500mAh high-capacity charging case.

Q: How do I control these earbuds?
A: You can control them through touch sensors. You can play or pause music, start/end/reject calls, skip tracks, and enable Siri with a simple press on the ear.

Q: Do these earbuds have noise cancellation features?
A: Yes, they have CVC8.0 noise cancellation that suppresses ambient noise during calls.

Q: What is included in the packaging?
A: The packaging includes two Bluetooth headphones, a charging case, a charging cable, a user manual, and six pairs of ear caps (S/M/L).

Q: How do I reset the earbuds if needed?
A: To reset the earbuds, disconnect both earbuds from your phone, touch the MFB key twice quickly, then immediately press and hold the MFB for 4 seconds. (Operating TWO earbuds at the same time.) Then, put both earbuds into the charging compartment again and re-pair with your phone.

Q: How do I answer/hang up a call?
A: Tap the MFB key once to answer the call. When answering a call, touch the MFB key again to hang up the call.

Q: Can I charge my phone with the charging case?
A: Yes, you can use the output port on the case to charge your phone in case of an emergency. However, it is recommended that you only use it to charge your phone in an emergency.

Q: Are these earbuds compatible with Samsung 21 Ultra?
A: Yes, they are compatible with Samsung 21 Ultra.

Q: How do I switch music tracks using these earbuds?
A: To switch music tracks, double tap the MFB key for next track and triple tap for previous track.

Note: These answers are based on the provided product information and may not cover all possible questions or scenarios.