LEVN Bluetooth 5.0 Headset with AI Noise Cancelling, 35Hrs - Electronics.

LEVN Bluetooth 5.0 Headset User Manual

Thank you for purchasing the LEVN Bluetooth 5.0 Headset. This headset is designed to provide clear and stable audio for calls, remote work, and online classes. Please follow the instructions below to set up and use your new headset.

Package Contents

• 1 x LEVN Bluetooth 5.0 Headset
• 1 x USB Adapter
• 1 x Charging Base
• 1 x USB Type-C Charging Cable
• 1 x User Manual

Charging the Headset

1. Place the headset on the charging base, ensuring that the two charging prongs on the base align with the two contacts on the underside of the earpiece.
2. Alternatively, you can use the included USB Type-C cable to charge the headset directly.
3. Check the LED light on the side of the headset. When the red LED turns off, the headset is fully charged.

Pairing the Headset with a Bluetooth Device

1. Press and hold the Multi-Function Button (MFB) on the headset for 2 seconds to enter pairing mode. The LED will flash red and blue alternately.
2. Enable Bluetooth on your device and search for available devices.
3. Select the LEVN Bluetooth 5.0 Headset from the list of available devices to pair.

Connecting the Headset via USB Dongle

1. Insert the included USB dongle into an available USB port on your computer.
2. Press and hold the MFB on the headset for 2 seconds to enter pairing mode. The LED will flash red and blue alternately.
3. The headset will automatically connect to the USB dongle.

Using the Headset

1. Press the MFB once to answer or end a call.
2. Press and hold the MFB for 2 seconds to reject an incoming call.
3. Press the Volume Up/Down buttons to adjust the volume.
4. Press the Mute button to mute or unmute the microphone (only for mobile phones).

FAQ

Q: How do I turn on the noise cancellation function of the headset?

A: The noise cancellation function is activated automatically when the headset is turned on. No additional steps are required.

Q: Does this headset use Active Noise Cancellation (ANC) technology?

A: No, this headset uses Environmental Noise Cancellation (ENC) technology, which calculates the frequency band of environmental noise in advance to prevent the listener from hearing your background noise.

Q: What are the advantages of this single-ear (mono) headset compared to binaural headsets?

A: The mono headset provides a better noise barrier, allowing you to easily stay in touch with your environment and have conversations with people around you.

Q: Can I use the headset to listen to music?

A: This headset is designed for business-grade voice calls and focuses on the human voice frequency band. While you can use it to listen to music, the experience may not be as good as that of a stereo headset.

Q: How can I connect the headset to my computer?

A: You can connect the headset to your computer via Bluetooth or by using the included USB dongle. For computers without a built-in Bluetooth module, you can use an external Bluetooth adapter to enable Bluetooth functionality.

Q: How do I charge the headset?

A: Place the headset on the charging base, ensuring the prongs and contacts align correctly, or use the included USB Type-C cable to charge the headset directly. The red LED on the headset will turn off when it is fully charged.

If you encounter any problems or have further questions, please feel free to contact our professional customer service team for assistance.

Q: What is the LEVN Bluetooth 5.0 Headset?
A: The LEVN Bluetooth 5.0 Headset is a wireless headset with a microphone that features AI noise cancelling technology, making it perfect for Call Center Agents, Remote Workers, Truckers, Skype, Zoom, Online Class and more.

Q: What is the noise cancellation technology used in this headset?
A: The LEVN Bluetooth 5.0 Headset uses advanced ENC technology (Environmental Noise Cancellation) to prevent the listener from hearing your background noise by calculating the frequency band of environmental noise in advance.

Q: Does this headset have a mute function?
A: Yes, this wireless headset has a mute function during the call. If you need to pause the call temporarily, you can toggle mute to freely block your voice so that the listeners terminal can't hear anything. Note: The mute function is only for mobile phones.

Q: How long does the battery last?
A: This trucker bluetooth headset is equipped with a 350mAh battery that provides up to 35+ hours of continuous work time and 110 hours of standby time.

Q: Is this headset comfortable to wear?
A: Yes, the LEVN Bluetooth 5.0 Headset features larger and more comfortable earmuffs wrapped in soft protein leather that gently fits your ears, giving you superior comfy feels that lessen the fatigue of long working hours.

Q: Can I connect this headset to my computer?
A: Yes, this on ear bluetooth headphone uses Bluetooth 5.0 technology to support the connection of computers, cell phones, telephone, and other Bluetooth devices. For devices without Bluetooth function, you can use the USB dongle that comes with the device to connect.

Q: What is included in the package?
A: The package includes one LEVN Bluetooth 5.0 Headset, one POGO charging base, one Type-C charging cable, one USB dongle, and a user manual.

Q: Is there a warranty?
A: Yes, LEVN provides 18 months of free returns service. If you encounter any problems in the use of the product, you can contact their customer service team for high-quality solutions.

Q: How do I obtain a digital version of the user guide?
A: You can contact the seller to ask for it.

Q: Will this work for a ps4 via the dongle method?
A: Yes, this works for a ps4 via the dongle method. But LEVN Wireless Bluetooth 5.0 headset is a business-grade headset that focuses on the human voice frequency band. When used for playing games, the experience may not be as good as that of a gaming headset.

Q: Does this headset work with the Avaya phone software?
A: Yes, it does work with Avaya phone software. You can't use the mute button on the headset as the seller confirmed it only works for cell/mobile phone calls. You have to use the mute button on the Avaya software. The caller is just there after an audible beep indicating a new call is coming thru.

Q: What should I do if my on/off button isn't working?
A: Hold down the button until the lady says it’s on. It takes about 5 seconds to turn on. If you continue to experience issues, contact LEVN's customer service team for assistance.