Sennheiser MOMENTUM True Wireless 3 Earbuds User Manual

Getting Started

1. Unbox your Sennheiser MOMENTUM True Wireless 3 Earbuds and ensure all components are included: Ear Adapter Sets (XS/S/M/L), Ear Fin Sets (S/M/L), Quick Guide & Safety Guide, Momentum True Wireless 3, Charging Case & USB-C Cable.
2. Charge the earbuds and the charging case using the included USB-C cable or a Qi wireless charger (for the charging case).
3. Download the Sennheiser Smart Control App on your smartphone or tablet.

Pairing with your Device

1. Enable Bluetooth on your device (smartphone, tablet, or computer).
2. Take the earbuds out of the charging case. They will automatically enter pairing mode.
3. On your device, search for available Bluetooth devices and select "MOMENTUM TW 3" from the list.
4. Once connected, the earbuds will emit an audible confirmation tone.

Controlling your Earbuds

Customize the touch controls for music, voice assistants, and calls using the Sennheiser Smart Control App.

Adaptive Noise Cancellation and Transparency Mode

Control the external sounds using the Active Noise Cancelling and Transparent Hearing features within the Sennheiser Smart Control App.

Battery Life

The earbuds have a 7-hour battery life, which can be extended up to an additional 21 hours with the charging case.

Maintaining your Earbuds

The earbuds have an IPX4 splash resistance rating, making them suitable for use in various weather conditions and during exercise. However, avoid submerging them in water or exposing them to excessive moisture.

Troubleshooting Tips

1. If the earbuds are not producing sound or the sound quality is poor, ensure they are properly seated in your ears and try changing the earbud tips to ones that fit more snugly.
2. If the earbuds are not pairing with your device, ensure Bluetooth is enabled on your device and the earbuds are in pairing mode. If necessary, reset the earbuds by placing them back in the charging case and taking them out again.
3. If the earbuds are not charging, check the charging cable and the charging case for any damage or debris. Clean the charging contacts if necessary.

Frequently Asked Questions

Can I connect the earbuds to two devices at the same time?

No, the Sennheiser MOMENTUM True Wireless 3 Earbuds do not support multipoint connectivity.

Are the earbuds compatible with voice assistants?

Yes, the earbuds have built-in voice assistant support for easy access to phone calls and voice commands.

Can I use the earbuds independently?

Yes, you can use either the left or right earbud while the other remains in the charging case.

Do the earbuds have in-ear detection?

Yes, the Sennheiser MOMENTUM True Wireless 3 Earbuds feature in-ear detection to automatically pause and resume playback when you remove or insert the earbuds.

Q: Does it have multi-point?
A: The Sennheiser MOMENTUM True Wireless 3 Earbuds support multi-point connectivity, allowing you to connect to two devices simultaneously. However, there was an update that was sent to the headphones via the Sennheiser app in October that had Multi point listed as a feature being added. Unfortunately, a lot of users reported different issues with that version of download and Sennheiser pulled it. Rumor has it that the update containing Multi Point and all the fixes will be released in November.

Q: Will you be able to use them independently, meaning one at a time?
A: Yes, you can use one earbud at a time, and have one earbud in the case while using the other.

Q: How do you check the battery level of the case?
A: The case for these earbuds does not have a button beside the charging port & indicator light. To check the battery level, you need to use the Sennheiser Smart Control app on your phone.

Q: Does this support the LDAC codec?
A: No, it does not support LDAC codec. However, it supports aptX Adaptive codec for high-resolution audio.

Q: Can I use transparency mode with a single earbud?
A: Yes, transparency mode functions with a single earbud.

Q: How are they for running?
A: The Sennheiser MOMENTUM True Wireless 3 Earbuds are designed for an active lifestyle and come with silicone ear adapters and optional fins in various sizes to ensure optimal comfort and a secure fit. They also have an IPX4 splash resistance rating for trouble-free use while traveling, commuting or exercising.

Q: I am an outdoor cycler, how are these in windy conditions?
A: The Momentum 3 Earbuds come with an anti-wind feature on the SMART CONTROL App, which moderately helps suppress wind noise. However, the earbuds might not be completely windproof, and some wind noise may still be present.