LEVN Wireless Headset LE-HS011 Superior User Manual

Getting Started

Welcome to your new LEVN Wireless Headset LE-HS011 Superior. This user manual will guide you through the features and provide instructions for setting up, using, and maintaining your headset.

Package Contents

• LEVN Wireless Headset LE-HS011 Superior
• USB Dongle
• Type-C Charging Cable
• User Manual

Charging Your Headset

1. Connect the Type-C charging cable to the charging port on the headset.
2. Plug the other end of the cable into a USB charging port.
3. The LED indicator will light up red to indicate charging.
4. When the headset is fully charged, the solid red LED will turn off.

Turning On/Off Your Headset

1. To turn on the headset, press and hold the Multi-Function Button (MFB) for 2 seconds.
2. To turn off the headset, press and hold the MFB for 5 seconds.

Pairing via Bluetooth

1. Press and hold the MFB for 5 seconds to enter pairing mode. The LED indicator will flash blue and red alternately, and you will hear "Pairing".
2. On your device, navigate to the Bluetooth settings and select "LEVN LE-HS011 Superior" from the list of available devices.
3. Once connected, the LED indicator on the headset will turn solid blue.

Pairing via USB Dongle

1. Plug the USB Dongle into your computer's USB port.
2. Wait for the computer to recognize the dongle, indicated by the LED on the dongle flashing blue.
3. Press and hold the MFB on the headset for 5 seconds to enter pairing mode.
4. Pairing is successful when you hear "Paired. Your headset is connected" and the LED on the USB Dongle is solid blue.

Adjusting the Headset

The microphone can be rotated 270 degrees and placed on either the left or right side. Adjust the headband to fit comfortably on your head, and position the microphone close to your mouth for optimal voice pickup.

Using the Mute Function

During a call, you can quickly mute your voice by pressing the mute button on the microphone. Press again to unmute.

Making and Receiving Calls

Use the MFB to make or reject calls. Note that the MFB may not be compatible with all software, and you may need to answer calls directly from the connected device.

Checking Sound Settings on Your Computer

1. Right-click the Speakers icon in the system tray and select "Open Sound settings".
2. Under Output, select "LEVN LE-HS011 Superior" as your speaker.
3. Under Input, select "LEVN LE-HS011 Superior" as your microphone.

Troubleshooting Tips

• If your headset is not charging, ensure the cable is securely connected and the charging port is functional.
• If you cannot pair the headset, make sure it is in pairing mode and your device's Bluetooth is turned on.
• If you experience audio issues, check the sound settings on your device to ensure the headset is selected as the default audio device.
• If the mute function is not working, try disconnecting and reconnecting the headset.
• For connection issues, ensure you are within the 49-feet range and there are no physical obstructions or interference.

Frequently Asked Questions (FAQ)

How do I pair the LEVN LE-HS011 Superior to my device?

To pair the headset, press and hold the MFB for 5 seconds until the LED flashes blue and red. Then, select the headset from your device's Bluetooth settings.

Can I connect the headset to multiple devices?

The LEVN LE-HS011 Superior can connect to one device at a time via Bluetooth or USB dongle.

Is the headset compatible with video conferencing software like Zoom and Teams?

Yes, the headset is compatible with most conferencing software, but you may need to answer calls directly from the connected device.

What should I do if the mute button stops working?

If the mute function is not working, try resetting the headset by turning it off and on again. If the issue persists, contact customer support for assistance.

How long does the battery last on a full charge?

The headset provides up to 35 hours of talk time and 110 hours of standby time on a full charge.

What is the wireless range of the headset?

The headset has a wireless range of up to 49 feet or 15 meters.

Can the headset be worn on either ear?

Yes, the microphone can be rotated to be worn on either the left or right ear, and the headband is adjustable for comfort.

What should I do if my computer is asking for a Bluetooth driver?

If your computer requests a Bluetooth driver, contact your computer's manufacturer for support.

How do I know when my headset is fully charged?

The LED indicator will turn off when the headset is fully charged.

What should I do if I experience connectivity issues?

Ensure that the headset is within range and that there are no physical obstructions or interference. If issues persist, try re-pairing the headset.

If you have any further questions or require assistance, please contact LEVN customer support for help.

**LEVN Wireless Headset LE-HS011 Superior - Product FAQ**

**1. What is the AI Noise Cancellation feature of the LEVN LE-HS011 Superior Bluetooth Headset?**
The LEVN LE-HS011 Superior Bluetooth Headset features advanced AI Environmental Noise Cancellation technology, which can identify and suppress 99.99% of background noises, providing a quieter environment for improved communication quality.

**2. What are the two connection methods supported by the LEVN LE-HS011 Superior Bluetooth Headset?**
This wireless headset supports Bluetooth 5.0 technology for connection with devices such as computers, tablets, cell phones, and more. Additionally, it comes with a USB dongle for connecting to devices without Bluetooth functionality.

**3. How comfortable is the LEVN LE-HS011 Superior Bluetooth Headset for extended use?**
The headset is designed for all-day comfort with larger and softer protein leather earmuffs. The 270° rotatable microphone can be adjusted for optimal voice capture on either side.

**4. What is the wireless working range of the LEVN LE-HS011 Superior Bluetooth Headset?**
The headset offers a wireless working range of up to 49 feet/15 meters, ensuring a stable connection even if you move away from your connected device briefly.

**5. How long is the battery life of the LEVN LE-HS011 Superior Bluetooth Headset?**
With a large 400mAh battery, this headset provides up to 35 hours of continuous talk time and 110 hours of standby time. It can be fully charged in just 2 hours via the Type-C charging port.

**6. Is the LEVN LE-HS011 Superior Bluetooth Headset compatible with various software applications?**
While it supports popular conferencing software like Zoom, Microsoft Teams, and Skype, note that the multifunction button may not be compatible with certain software applications like Skype and Microsoft Teams for answering calls directly through the headset.

**7. How can I pair the LEVN LE-HS011 Superior Bluetooth Headset to a computer?**
You can pair the headset to a computer via USB dongle or Bluetooth connection by following the step-by-step instructions provided by LEVN. Additionally, ensure correct sound settings on your computer for optimal performance.

For further assistance or inquiries regarding the LEVN Wireless Headset LE-HS011 Superior, please contact us at any time.