ExpressVPN Aircove Wi-Fi 6 Router User Manual

Getting Started

Thank you for choosing the ExpressVPN Aircove Wi-Fi 6 Router. This manual will guide you through the setup process and explain how to use and troubleshoot your new router.

Package Contents

• ExpressVPN Aircove Router (Model: Aircove-AX1800)
• Power adapter
• Ethernet cable

Initial Setup

1. Place your Aircove router in a central location away from obstructions.
2. Connect the router to a power source using the provided power adapter.
3. Connect one end of the Ethernet cable to the WAN port on your Aircove router, and the other end to your modem.
4. Power on your modem and wait for it to fully boot up.
5. Power on your Aircove router.
6. On your phone or laptop, scan the QR code included in the package or search for the Wi-Fi network broadcasted by the Aircove router.
7. Connect to the network and open a web browser to access the router's dashboard.
8. Follow the on-screen instructions to complete the setup, including signing into your ExpressVPN account.

Managing Your Network

Once set up, you can manage your network and VPN settings through the router's dashboard on your phone or computer.

Troubleshooting Tips

• If you cannot access the internet, ensure your modem is connected properly and that the Aircove router is powered on.
• For connectivity issues, try changing the MTU size to 1472 as described in the 'Five minute setup claim was unrealistic' section.
• If you experience slow speeds, ensure that no device is heavily consuming bandwidth. Also, check if the VPN server you are connected to is not overloaded.
• If your device is not connecting to the router, try forgetting the network on your device and reconnecting.
• For any persistent issues, contact ExpressVPN's 24/7 customer support for assistance.

Frequently Asked Questions (FAQ)

How do I set up my ExpressVPN Aircove router?

Setting up your Aircove router is simple. Follow the Initial Setup instructions provided above to get your router up and running in minutes.

Can I use Aircove as an add-on to my existing network?

Yes, Aircove can be used as your primary router or as an add-on to your existing home network.

Does Aircove support advanced features like custom firewall rules or IPv6?

Aircove is optimized for VPN use and does not support custom firewall rules, IPv6, VLANs, or UPnP.

How many devices can I connect to Aircove?

Aircove can handle dozens of devices within its coverage area, providing enough bandwidth for a device-heavy household.

Can I set parental controls on the Aircove router?

Aircove does not currently offer parental control features such as time constraints or site blocking.

What should I do if my VPN connection drops?

Aircove has a Network Lock feature that blocks all internet traffic if the VPN connection drops, keeping your data safe. Once VPN protection is restored, internet access will resume.

How can I switch VPN locations?

You can sort your devices into groups, each with its own VPN location. Use the router's dashboard to drag devices between groups or select a new location for a group.

What is the Wi-Fi coverage range of the Aircove router?

The Aircove router offers up to 1,600 sq. ft. of wireless coverage.

Is there an app for controlling the Aircove router?

While there is no dedicated app for the Aircove router, you can easily control your device connections from a simple dashboard accessible via a web browser on your phone or computer.

**Product FAQ: ExpressVPN Aircove Wi-Fi 6 Router**

**Q: What is the main feature of the ExpressVPN Aircove Wi-Fi 6 Router?**
A: The main feature of the Aircove router is its built-in ExpressVPN protection, providing always-on VPN security for all devices connected to your home network.

**Q: What are the key benefits of using the Aircove router?**
A: The Aircove router offers fast and reliable dual-band Wi-Fi speeds, coverage of up to 1,600 sq. ft., easy 5-minute setup, ability to connect to multiple VPN locations at once, and comprehensive protection for all connected devices.

**Q: Can I use the Aircove router with my existing home network?**
A: Yes, you can use the Aircove router as your primary router or integrate it into an existing home network.

**Q: How does the Aircove router handle VPN connections for different devices?**
A: You can group your devices into up to five groups, each with its own VPN location. This allows you to customize VPN connections for different sets of devices.

**Q: What security protocols does the Aircove router support?**
A: The Aircove router supports WPA2 and WPA3 encryption standards for enhanced network security.

**Q: Is the Aircove router user-friendly for non-tech-savvy users?**
A: Yes, the Aircove router is designed for easy setup and control, with a simple dashboard accessible from your phone or computer. It is ideal for users looking for hassle-free VPN protection.

**Q: Does the Aircove router offer advanced customization options?**
A: The Aircove router is optimized for VPN use and focuses on simplicity rather than advanced features. It does not support custom firewall rules, IPv6, VLANs, or UPnP.

**Q: How does the Aircove router handle software updates and customer support?**
A: The Aircove router provides automatic updates for security upgrades and feature improvements. Additionally, ExpressVPN offers world-class customer support available 24/7 for setup assistance and troubleshooting.

**Q: What are some common user experiences with the Aircove router?**
A: Users have reported positive experiences with easy VPN setup and good speed performance. Some users found initial setup tricky and experienced occasional connection drops but overall were satisfied with the product's performance.

Please note that these FAQs are based on user feedback and manufacturer-provided information about the ExpressVPN Aircove Wi-Fi 6 Router.