ecobee Smart Thermostat Premium User Manual

Table of Contents

1. Package Contents
2. Installation
3. Initial Setup
4. Using the Thermostat
5. Connecting to Voice Assistants
6. Troubleshooting
7. FAQs

1. Package Contents

• Ecobee Smart Thermostat Premium
• ecobee SmartSensor
• Backplate
• Wire labels
• Screws & drywall plugs
• Power extender kit

2. Installation

1. Turn off power to your HVAC system at the circuit breaker.
2. Remove the existing thermostat from the wall, but keep the wires connected.
3. Label each wire with the provided wire labels to ensure proper connection.
4. Disconnect the wires from the old thermostat and remove the backplate.
5. Mount the ecobee backplate to the wall using the provided screws and drywall plugs.
6. Connect the labeled wires to the corresponding terminals on the ecobee backplate.
7. Attach the ecobee Smart Thermostat Premium to the backplate by aligning the pins and gently pressing until it clicks into place.
8. Turn the power back on at the circuit breaker.

3. Initial Setup

1. Once powered on, the ecobee Smart Thermostat Premium will guide you through the setup process.
2. Select your preferred language and confirm your wiring.
3. Connect the thermostat to your home Wi-Fi network.
4. Register your thermostat by following the on-screen instructions to create an ecobee account and obtain a registration code.
5. Pair the included SmartSensor by following the on-screen instructions.
6. Configure your thermostat settings, such as temperature preferences, schedules, and alerts.

4. Using the Thermostat

• Adjust the temperature by swiping up or down on the temperature display.
• Access the main menu by tapping the three lines in the top-left corner.
• From the main menu, you can access settings, schedules, comfort settings, and more.
• Monitor indoor air quality and receive alerts and tips for improvement.
• View real-time weather updates and forecasts.

5. Connecting to Voice Assistants

1. For Amazon Alexa, open the Alexa app and enable the ecobee skill. Follow the prompts to link your ecobee account.
2. For Google Assistant, open the Google Home app and add a new device. Select ecobee from the list and follow the prompts to link your ecobee account.
3. For Apple Siri, ensure you have an Apple home hub. Open the Apple Home app and tap the '+' icon to add a new accessory. Scan the HomeKit code on your ecobee thermostat or in the ecobee app, and follow the prompts to add the thermostat to your HomeKit setup.

6. Troubleshooting

• If the thermostat is not turning on, check the circuit breaker and ensure the wires are properly connected.
• If the thermostat is not connecting to Wi-Fi, move closer to the router and ensure the network password is correct.
• If the thermostat is not responding to voice commands, ensure it is properly connected to your voice assistant and check your internet connection.
• If the SmartSensor is not pairing, ensure the battery is properly installed and move closer to the thermostat.

7. FAQs

What is the estimated annual savings with the ecobee Smart Thermostat Premium?

The ecobee Smart Thermostat Premium can save up to 26% on heating and cooling costs compared to a hold of 72°F.

What voice assistants are compatible with the ecobee Smart Thermostat Premium?

The ecobee Smart Thermostat Premium is compatible with Amazon Alexa, Google Assistant, Apple Siri, and Apple HomeKit.

What is the warranty for the ecobee Smart Thermostat Premium?

The ecobee Smart Thermostat Premium comes with a 3-year manufacturer warranty.

Does the ecobee Smart Thermostat Premium include a Smart Sensor?

Yes, the ecobee Smart Thermostat Premium includes one SmartSensor.

Q: What is the energy savings percentage that can be achieved with the ecobee Smart Thermostat Premium?
A: The ecobee Smart Thermostat Premium can save up to 26% per year on heating and cooling costs compared to a hold of 72°F.

Q: Does the ecobee Smart Thermostat Premium come with a SmartSensor?
A: Yes, the ecobee Smart Thermostat Premium comes with a SmartSensor, which adjusts the temperature in the rooms that matter most to reduce hot or cold spots and keep you comfortable.

Q: Does the ecobee Smart Thermostat Premium have a built-in air quality monitor?
A: Yes, the ecobee Smart Thermostat Premium has a built-in air quality monitor that alerts you to poor air quality, provides tips on how to improve it, and reminds you when it’s time to change your furnace’s air filter.

Q: What are some of the premium features of the ecobee Smart Thermostat Premium?
A: The ecobee Smart Thermostat Premium is made with premium materials and advanced engineering, which means it has a large, vibrant display with a cinematic interface, a timeless design, and next-level occupancy sensing.

Q: Can the ecobee Smart Thermostat Premium function as a home monitoring hub?
A: Yes, the ecobee Smart Thermostat Premium is a complete home monitoring hub that includes built-in smoke alarm detection and alerts to possible break-ins when your system is armed. You can also receive notifications during sudden temperature drops that could cause damage. However, an ecobee Smart Security plan is required for these features.

Q: What voice assistants is the ecobee Smart Thermostat Premium compatible with?
A: The ecobee Smart Thermostat Premium works with Amazon Alexa, Siri*, Google Assistant, Apple HomeKit, SmartThings, and IFTT. It also comes with a smart speaker and your choice of Siri* or Alexa Built-in. *Apple home hub required to enable Siri on Smart Thermostat Premium.

Q: What HVAC accessories does the ecobee Smart Thermostat Premium support?
A: The ecobee Smart Thermostat Premium supports most common HVAC accessories such as humidifiers, dehumidifiers, and ventilators.

Q: Does the ecobee Smart Thermostat Premium require a C wire?
A: Yes, you need a C wire with 22 volts of power at the thermostat. If you don't have one already, you can rewire from the furnace if you have 22V C wire power at the furnace or use a plug-in 24 volt transformer/C wire adapter to power the thermostat.

Q: Does the ecobee Smart Thermostat Premium work with high voltage systems?
A: All HVAC systems work with high and low voltage. However, the thermostat itself only works with 24 volts. It won’t operate without a 240V.