Samsung HW-Q910B 9.1.2ch Soundbar User Manual

Table of Contents

1. Package Contents
2. Setting Up Your Soundbar
3. Connecting to Your TV
4. Connecting to Wi-Fi and Bluetooth
5. Using the Remote Control
6. Using Voice Assistants
7. Adaptive Sound and Game Pro Mode
8. Troubleshooting Tips
9. Frequently Asked Questions

1. Package Contents

Before you begin setting up your Samsung HW-Q910B Soundbar, ensure that you have the following items included in the package:

• Samsung HW-Q910B Soundbar
• Wireless Subwoofer
• Rear Speaker Kit
• Remote Control (with batteries)
• Power Cables (x2)
• HDMI Cable
• Wall Mount Brackets
• User Manual

2. Setting Up Your Soundbar

1. Place the Soundbar on a flat surface or mount it on the wall using the provided brackets.
2. Position the Wireless Subwoofer near the Soundbar, ensuring it is within range (approximately 30 feet).
3. Connect the power cables to the Soundbar and Subwoofer, and plug them into an electrical outlet.
4. Turn on the Soundbar and Subwoofer by pressing the power button on the Soundbar or the remote control.
5. The Soundbar and Subwoofer will automatically connect to each other. If they do not, press the 'Pair' button on the back of the Subwoofer.

3. Connecting to Your TV

Connect the Soundbar to your TV using one of the following methods:

1. HDMI eARC: Connect the included HDMI cable to the HDMI eARC port on your TV and the HDMI eARC port on the Soundbar.
2. Bluetooth: On your TV, navigate to the Bluetooth settings and search for available devices. Select the Samsung HW-Q910B Soundbar to pair.

4. Connecting to Wi-Fi and Bluetooth

1. Download the Samsung SmartThings app on your smartphone or tablet.
2. Follow the in-app instructions to connect your Soundbar to your Wi-Fi network.
3. To connect to Bluetooth, press the 'Bluetooth' button on the remote control. On your smartphone or tablet, go to the Bluetooth settings and select the Samsung HW-Q910B Soundbar to pair.

5. Using the Remote Control

Use the remote control to adjust the volume, change sound modes, and control playback. Key functions include:

• Volume Up/Down
• Subwoofer Level Up/Down
• Settings
• Tone Control
• Sound Mode Selector
• Play/Pause
• Mute

6. Using Voice Assistants

The Soundbar comes with built-in Alexa and is compatible with Google Assistant. To use Alexa, simply say "Alexa" followed by your command. To use Google Assistant, connect your Soundbar to a Google Assistant-enabled device and follow the setup instructions.

7. Adaptive Sound and Game Pro Mode

Adaptive Sound automatically optimizes audio settings based on the content you are watching. Game Pro Mode enhances your gaming experience with up-firing speakers and 3D audio. To enable these features, press the 'Sound Mode' button on the remote control until the desired mode is selected.

8. Troubleshooting Tips

• If the Soundbar and Subwoofer do not connect, ensure they are both turned on and within range. Press the 'Pair' button on the back of the Subwoofer if necessary.
• If you experience audio issues, check the connections between your TV and Soundbar, and ensure the correct input source is selected.
• If the remote control is not working, replace the batteries and ensure it is within range of the Soundbar.

9. Frequently Asked Questions

Can I connect additional speakers to the Soundbar?

The Samsung HW-Q910B Soundbar comes with a rear speaker kit for a true 9.1.2 channel surround sound experience. Additional speakers cannot be connected.

Does the Soundbar support AirPlay 2?

Yes, the Soundbar supports AirPlay 2. Simply pair your compatible iPhone or iOS device to the Soundbar to stream music.

Can I use the Soundbar with a non-Samsung TV?

Yes, the Soundbar can be used with non-Samsung TVs. However, certain features, such as Q-Symphony, may not be compatible with non-Samsung TVs.

Is the Soundbar wall-mountable?

Yes, the Soundbar can be wall-mounted using the included brackets.

Q: What is the model number of this Samsung soundbar?
A: The model number of this Samsung soundbar is HW-Q910B/ZA.

Q: What are the dimensions and weight of this product?
A: The product dimensions are 4.7 x 43.7 x 2.4 inches and it weighs 37.7 pounds.

Q: What are the special features of this soundbar?
A: This soundbar has several special features including wireless Dolby Atmos, true 9.1.2 ch sound, Q-Symphony, SpaceFit Sound, rear speaker kit included, Airplay 2 & Alexa built-in, adaptive sound & game pro mode.

Q: What devices is this soundbar compatible with?
A: This soundbar is compatible with televisions.

Q: Does the HW-Q990B support adding extra speakers?
A: No, the HW-Q990B does not support adding extra speakers.

Q: Can the elevation speakers on this soundbar be disabled?
A: No, there isn't a way to disable the Dolby Atmos speakers on top of the soundbar specifically.

Q: What soundbar works with a Samsung 7100 TV?
A: The HW-Q800B Soundbar will be able to connect using Digital Optical, Bluetooth or HDMI inputs.

Q: What is included in the box when purchasing this product?
A: The box includes the soundbar, subwoofer, rear speaker kit, remote control, power cables, HDMI cable and mounting brackets.

Q: Is the HW-Q990B sold in different pieces?
A: No, the HW-Q990B Soundbar must be purchased all in one box.

Q: What is the recommended use for this product?
A: This product is recommended for surround sound systems.

Q: Is there a difference between the two different priced Q-990B?
A: From what we can see, the only difference is that the more expensive option includes an extra pair of rear speakers.

Q: What is the country of origin for this product?
A: This product is made in Vietnam.