Genso Wireless Earbuds User Manual

Table of Contents

1. Package Contents
2. Charging the Earbuds
3. Pairing the Earbuds with Your Device
4. Controlling the Earbuds
5. Troubleshooting Tips
6. FAQ

1. Package Contents

• Genso Wireless Earbuds
• Charging Case
• USB-C Charging Cable
• User Manual

2. Charging the Earbuds

1. Place the earbuds into the charging case, ensuring the charging contacts on the earbuds align with the charging contacts in the case.
2. Close the charging case.
3. Connect the USB-C charging cable to the charging case and a USB power source (not included).
4. The LED indicator on the charging case will light up, indicating that the earbuds are charging.
5. Once fully charged, the LED indicator will turn off.

3. Pairing the Earbuds with Your Device

1. Remove the earbuds from the charging case. They will automatically enter pairing mode.
2. On your device, enable Bluetooth and search for available devices.
3. Select "Genso Ultimate" from the list of available devices to connect.
4. Once connected, the earbuds will emit a tone indicating a successful connection.

4. Controlling the Earbuds

Genso Wireless Earbuds feature smart touch sensors for easy control. The touch controls include:

• Play/Pause: Single tap on either earbud
• Next Track: Double tap on the right earbud
• Previous Track: Double tap on the left earbud
• Volume Up: Long press on the right earbud
• Volume Down: Long press on the left earbud
• Answer/End Call: Single tap on either earbud during an incoming call
• Reject Call: Long press on either earbud during an incoming call

5. Troubleshooting Tips

• If the earbuds are not connecting to your device, ensure that Bluetooth is enabled on your device and that the earbuds are in pairing mode.
• If the earbuds are not charging, check that the charging contacts are clean and properly aligned within the charging case.
• If the audio quality is poor, ensure that your device's volume is set to an appropriate level and that the earbuds are properly seated in your ears.
• If the earbuds are disconnecting during calls, ensure that your device is within the Bluetooth range and that there are no obstructions between the device and the earbuds.

6. FAQ

Q: What is the battery life of the earbuds?

A: The earbuds provide up to 5 hours of playback on a single charge, with an additional 20 hours provided by the charging case for a total of 25 hours.

Q: Are the earbuds compatible with iPhone and Android devices?

A: Yes, the earbuds are compatible with most Bluetooth-enabled devices, including iPhone, Samsung, Huawei, Android smartphones, PC, and Mac.

Q: Are the earbuds water-resistant?

A: Yes, the earbuds have an IPX5 water resistance rating, making them suitable for intense workouts and runs.

Q: Can I control the volume using the earbuds?

A: Yes, you can control the volume by long pressing on the right earbud to increase volume and long pressing on the left earbud to decrease volume.

Product FAQ:

Q: How do you connect these to your Bluetooth on an iPhone?
A: Simply take the wireless earbuds out of the charging case and they will automatically connect to your phone (after being paired the first time).

Q: Do these fit on a normal AirPods case?
A: No, they do not fit in a normal AirPods case.

Q: Are these earbuds compatible with most Bluetooth music players?
A: Yes, these wireless earbuds are compatible with most Bluetooth music players, including iPhone, Samsung, Huawei, Android smartphones, PC and Mac.

Q: How long does the battery last?
A: The wireless earbuds alone provide up to 5 hours of high-quality sound output on a single charge, and the included charging case provides an additional 4 charges, giving 25 hours of total playtime.

Q: Are these earbuds water-resistant?
A: Yes, they have an IPX5 water resistance rating which makes them ideal for intense workouts and runs.

Q: Can you control the volume on these earbuds?
A: Yes, you can control the volume using smart touch sensors on the earbuds.

Q: What is Apt-X technology?
A: Apt-X technology provides powerful, low-bit rate transmission and scalability for free lossless audio. This ensures premium audio quality for greater performance.

Q: Do these earbuds stay secured in your ears during intense movement?
A: Yes, with ergonomic redesign and touch control features, these wireless earbuds can fit and stay secured in your ear canal even during intense movement.

Q: What is included in the package?
A: The package includes the wireless earbuds, a charging case, and a USB-C cable for charging.

Q: What is the age range for using these earbuds?
A: These wireless earbuds are suitable for all ages.