YOMARK 2.4GHz & 5G Security Camera User Manual

Table of Contents

1. Package Contents
2. Installation
3. Connecting the Camera to Your Phone
4. Using the App
5. Troubleshooting Tips
6. Frequently Asked Questions

1. Package Contents

• YOMARK Security Camera
• Power Adapter & USB Cable
• Mounting Screws and Anchors
• Double-sided Mounting Tape
• User Manual

2. Installation

Choose a suitable location for your security camera, preferably indoors or in a sheltered area, as the camera is not waterproof. Use the provided screws and anchors or double-sided mounting tape to attach the camera to the desired surface.

3. Connecting the Camera to Your Phone

1. Plug the camera into a power outlet using the provided power adapter and USB cable.
2. Download the "YCC365 Plus" app on your smartphone (available for iPhone and Android devices).
3. Open the app and register for an account or log in if you already have one.
4. Tap the "+" icon in the top right corner of the app and select "Intelligent Camera."
5. Follow the on-screen instructions to connect the camera to your Wi-Fi network. Ensure that your phone is connected to the same Wi-Fi network as the camera.
6. Scan the QR code displayed on your phone with the camera lens to complete the setup process.

4. Using the App

Once the camera is connected to your phone, you can use the app to control various features, such as:

• Pan, tilt, and zoom the camera
• Enable two-way audio communication
• View live video feed and playback recorded footage
• Turn on night vision and motion detection
• Receive push notifications for motion alerts
• Manage cloud storage or SD card storage options

5. Troubleshooting Tips

1. If the camera cannot connect to the network, try resetting the camera by pressing and holding the reset button. Wait for the camera to self-test, then re-pair and reconnect the camera.
2. Ensure that the camera is within 35 feet of your Wi-Fi router for optimal performance. Walls and other obstructions may cause delays and lag in the video feed.
3. Make sure that your phone's system allows the app to send push notifications and that the motion detection alarm switch is turned on in the app settings.

6. Frequently Asked Questions

Q: Is the camera waterproof?

A: No, the camera is not waterproof. It is recommended to install it indoors or in a sheltered area.

Q: What storage options are available for the camera?

A: The camera supports both cloud storage (paid) and SD card storage (not included). The SD card should be Class 10 and above, with a maximum capacity of 128GB.

Q: Why am I not receiving alarm notifications on my phone?

A: Ensure that the motion detection alarm switch is turned on in the app settings, your phone's system allows the app to send push notifications, and the push alarm interval is set to about 3 minutes.

Q: Does the YOMARK 2.4GHz & 5G Security Camera come with an SD card for storage?
A: No, the wireless security camera does not come with an SD card for storage. However, it does support SD card storage and cloud storage, but cloud storage needs to be paid for.

Q: Is the YOMARK 2.4GHz & 5G Security Camera waterproof?
A: No, the wifi camera is not waterproof. It is recommended to install it indoors or in a sheltered area.

Q: What are the available storage options for the YOMARK 2.4GHz & 5G Security Camera?
A: The home security camera has two ways of storage - cloud storage and SD card storage. The security camera's SD card supports Class10 and above, up to 128G.

Q: Can I receive alarm notifications on my smartphone?
A: Yes, you can receive alarm notifications on your smartphone by turning on the motion detection alarm switch and setting the alarm sensitivity. Ensure your phone system allows app to push messages and turn on the push. The alarm interval is about 3 minutes.

Q: How far can the YOMARK 2.4GHz & 5G Security Camera be from the router for optimal performance?
A: The best distance between camera and router is within 35 feet. If there is a wall or if it's too far away, there may be a delay or lag in the picture.

Q: Can I view multiple security cameras at the same time through the App?
A: Yes, you can view up to 20 cameras as different zones on the same home wifi using the App.

Q: Does the YOMARK 2.4GHz & 5G Security Camera zoom in?
A: Yes, you can zoom in on the live view screen in the App.

Q: Can I use my phone's hotspot to connect the YOMARK 2.4GHz & 5G Security Camera?
A: Yes, you can use your phone's hotspot, but you need to have two smartphones. Phone A provides hotspot wifi to phone B, and then use phone B to dock the security camera. Please make sure the stability of the hotspot network.

Q: Will the YOMARK 2.4GHz & 5G Security Camera work with a dual-band router?
A: Yes, this security camera supports both 2.4GHz and 5GHz networks.

Q: Can I view the imaging away from home with the YOMARK 2.4GHz & 5G Security Camera?
A: Yes, you can view the live surveillance feed from your phone when you're away from home and also talk to your family in real-time.

These are some of the frequently asked questions about the YOMARK 2.4GHz & 5G Security Camera. If you have any further questions or concerns, please contact their customer support team for assistance.