User Manual: BTE Hearing Aids and Hearing Amplifiers for Adults Seniors Rechargeable

Package Contents

• 1 Pair of BTE Hearing Aids
• 1 Charging Case
• 3 Sizes of Ear Domes
• 1 Magnetic Charging Station
• User Manual

Getting Started

1. Select the appropriate size ear dome for your ear canal. Experiment with the different sizes provided to find the one that fits snugly and comfortably.
2. Attach the selected ear dome to the hearing aid.
3. Place the hearing aid over your ear, with the ear dome inserted into your ear canal.
4. Turn on the hearing aid by adjusting the volume knob. Start with the lowest volume setting and gradually increase the volume to your preference.

Charging

1. Turn off the hearing aids before charging to avoid squeaking and save power.
2. Place the hearing aids into the magnetic charging station, ensuring a proper connection.
3. The charging station will show a blue light when connected and charging. The light will turn white when fully charged.
4. Allow 2 hours for the hearing aids to fully charge. They will automatically shut off after 2 hours to prevent battery damage.
5. The portable charging case takes 2.5 hours to fully charge and can hold 3 full charges for the hearing aids.

Using the Hearing Aids

1. Adjust the volume knob to the desired level for different environments (Quiet/ Noisy/Outdoor).
2. For telephone calls, the hearing aids have a built-in telecoil for use with equipped telephones, providing clear sound without interference.
3. When not in use, remove the hearing aids from your ears and turn them off to conserve battery life.

Cleaning and Maintenance

1. Regularly clean your hearing aids to prevent wax buildup, ensuring proper function.
2. Replace ear domes as needed to maintain a comfortable and secure fit.

Troubleshooting Tips

1. If you experience background noise or static, gradually increase the volume after placing the hearing aids in your ears. It may take 2-3 weeks to get used to the sound.
2. If you experience a squealing sound, make sure the ear dome is properly inserted into the ear canal and fits snugly. Adjust the volume after placing the hearing aids in your ears.
3. If the hearing aids are not charging, adjust their position in the charging station for a proper connection. The charging light should turn blue when connected and white when fully charged.

Frequently Asked Questions

Why is there background noise?

All hearing aids have some level of electric current sound. The higher the power, the greater the static sound. Gradually increasing the volume after placing the hearing aids in your ears can help you get used to the sound over time.

What causes the squealing sound?

Squealing is caused when the ear dome is not properly inserted into the ear canal or if there is an air leak around the edges. Make sure the ear dome fits snugly and adjust the volume after placing the hearing aids in your ears to minimize squealing.

How long does it take to charge the hearing aids?

The hearing aids take 2 hours to fully charge, providing up to 20 hours of use. The portable charging case takes 2.5 hours to charge and can hold 3 full charges for the hearing aids.

How do I clean and maintain the hearing aids?

Regularly clean your hearing aids to prevent wax buildup and ensure proper function. Replace ear domes as needed to maintain a comfortable and secure fit.

Can I adjust the frequency bands to match my specific hearing loss?

These hearing aids do not have the option to adjust the gain and frequency bands to match specific hearing loss. They are designed to provide general sound amplification for a variety of hearing needs.

Q: Are these hearing aids rechargeable?
A: Yes, these hearing aids are rechargeable and come with a charging case. The portable case built-in battery holds 3 full charges of power, giving you the freedom to charge anywhere. The hearing amplifier takes 2 hours to be fully charged and each charge will work for 20 hours.

Q: Can I use these hearing aids for phone calls?
A: Yes, these hearing aids have a telecoil for use with equipped telephones, so you can easily hear the person on the other end of the call without any issues or interference.

Q: Do these hearing aids have noise reduction technology?
A: Yes, these hearing aids have noise reduction technology and adaptive frequency adjustment. Whether in a quiet or noisy environment, you can receive clearer sound.

Q: Are these hearing aids comfortable to wear?
A: Yes, these hearing aids are lightweight and comfortable to wear. They come with 3 shape earplugs that can fit all people and are very comfortable. The ergonomic design ensures that they are not easy to fall off.

Q: How long do these hearing aids last on a full charge?
A: These hearing aids can last up to 12 hours on a full charge. With the fully charged portable magnetic charging case, the hearing aids can be used for up to 36 hours. The charging case has NTC Protection, which automatically turns off when the temperature reaches 45℃ for safety.

Q: Do these hearing aids come with after-sales service?
A: Yes, each hearing aid comes with the best after-sales service. If you have any issues about this product, you could contact the manufacturer for solutions. They will give you the best shopping experience without any worries!