User Manual for All-new Ring Indoor Cam (2nd Gen)

Product Overview

The All-new Ring Indoor Cam (2nd Gen) is a compact, plug-in security camera that provides 1080p HD video, color night vision, customizable motion detection, two-way talk, and a manual audio and video privacy cover. It's designed for indoor use and can be mounted or placed on a flat surface.

Getting Started

1. Place the Indoor Cam on a flat surface or mount it using the included mounting hardware.
2. Plug the camera into a standard power outlet using the provided Micro USB Power Adapter.
3. Download the Ring app from your device's app store and create an account or log in.
4. Follow the in-app instructions to connect your Indoor Cam to your Wi-Fi network.

Using Your Indoor Cam

• Live View: Access the camera's live feed anytime through the Ring app to monitor your home in real-time.
• Two-Way Talk: Use the Ring app to hear and speak to people on camera with clear audio.
• Motion Alerts: Receive real-time notifications on your smartphone when the camera detects motion.
• Privacy Cover: Manually slide the privacy cover over the camera lens to disable audio and video recording for privacy.
• Integration with Alexa: Use compatible Alexa-enabled devices to control your Indoor Cam with voice commands.

Troubleshooting Tips

Camera Won't Connect to Wi-Fi

Ensure your Wi-Fi network meets the minimum upload speed of 2 Mbps. Restart your router and try connecting the camera again.

Intermittent Motion Capture

Adjust the motion sensitivity settings in the Ring app. If the issue persists, reset the camera by unplugging it for a few seconds.

Camera Disconnects from Wi-Fi

Check the distance between the camera and the router. Consider using a Ring Chime Pro to boost the Wi-Fi signal to the camera.

Poor Video Quality

Verify that the camera has a clear line of sight and clean the lens with a soft, dry cloth. Check your internet connection speed and stability.

Frequently Asked Questions (FAQs)

Can the Indoor Cam be used outdoors?

No, the Indoor Cam is designed for indoor use only and is not weatherproof.

How long can videos be stored with a Ring Protect Plan?

With a Ring Protect Plan, videos can be stored for up to 180 days, and photos for up to 7 days.

Can I control the privacy cover remotely?

No, the privacy cover is manual and must be physically moved to cover or uncover the lens.

What is the field of view for the Indoor Cam?

The camera has a 143° diagonal, 115° horizontal, and 59° vertical field of view.

Does the Indoor Cam come with a warranty?

Yes, it comes with a one-year limited warranty.

Can I mount the Indoor Cam on a wall?

Yes, the camera comes with a versatile mounting bracket and can be mounted on a wall.

How do I know if my device will receive software security updates?

This device receives guaranteed software security updates until at least four years after the device is last available for purchase on our websites. Visit the Ring Control Center for specific information about your device.

Can I use the Indoor Cam without a subscription?

Yes, you can use the Indoor Cam without a subscription, but you will not be able to record, review, or share videos without a Ring Protect Plan.

Is the setup process difficult?

The setup process is straightforward and can typically be completed in 5 to 10 minutes using the Ring app.

How do I contact customer service for support?

You can contact Ring customer service through the Ring app or by visiting the Ring website for assistance.

Q: What are the key features of the Ring Indoor Cam (2nd Gen)?
A: The key features of the Ring Indoor Cam (2nd Gen) include:
- 1080p HD video with Live View and Color Night Vision
- Advanced Pre-Roll for recording a few extra seconds before motion events
- Manual Privacy Cover to turn off the camera and mic when needed
- Real-time alerts for motion detection
- Versatile mounting options with a flexible swivel mount
- Additional protection with Ring Protect Plan subscription
- Connectivity with Alexa-enabled devices

Q: What are the specifications of the Ring Indoor Cam (2nd Gen)?
A: The specifications of the Ring Indoor Cam (2nd Gen) are as follows:
- Brand: Ring
- Dimensions: 1.93 in. x 1.93 in. x 3.81 in.
- Available Colors: White, Black
- Video: 1080p HD, Live View, Color Night Vision
- Motion Detection: Customizable Motion Detection
- Field of View: 143° diagonal, 115° horizontal, 59° vertical
- Audio: Two-way audio with noise cancellation
- Power: 6.5 ft Micro USB Power Adapter
- Internet Requirements: Minimum upload speed of 2 Mbps for optimal performance
- Connectivity: 802.11 b/g/n wifi connection @ 2.4GHz
- Estimated Install Time: 5 to 10 minutes
- Operating Conditions: -4°F to 113°F
- Setup Requirement: Standard power outlet
- Warranty: One-year limited warranty

Q: How does the Ring Indoor Cam (2nd Gen) compare to the first generation?
A: The Ring Indoor Cam (2nd Gen) offers several improvements over the first generation, including:
- Better video quality with 1080p HD recording
- Enhanced night vision capabilities
- Addition of a manual Privacy Cover for audio and video privacy
- Improved base design and flexible swivel mount for versatile mounting options
- Upgraded two-way audio for clearer sound
- Faster and easier connectivity to wifi networks

Q: Does the Ring Indoor Cam (2nd Gen) come with a longer power cable?
A: The Ring Indoor Cam (2nd Gen) comes with a 6.5 ft micro USB power cable. If a longer cable is needed, it can be purchased separately from Amazon.

Q: What is the warranty for the Ring Indoor Cam (2nd Gen)?
A: The Ring Indoor Cam (2nd Gen) comes with a one-year limited warranty.

Q: Can the Ring Indoor Cam (2nd Gen) be connected to Alexa-enabled devices?
A: Yes, the Ring Indoor Cam (2nd Gen) can be connected to Alexa-enabled devices. This allows users to receive custom notifications from Echo Dot, launch video with Echo Show, and enjoy hands-free home monitoring.